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Old 06-05-2013, 06:25 PM   #3076
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Quote:
Originally Posted by Brier Rose
Can anyone here confirm for me that the Soundtrack for the fireworks is still played on one of the Resort TV channels?

We're considering booking here just for the night for the 4th of July, and would love to watch the fireworks from the room to avoid the crowd craziness!

TIA
We're staying 1 night for the 4th as well. Unless something is different this year, Wishes is replaced by a patriotic fireworks show on the 3rd and 4th.
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Old 06-05-2013, 11:10 PM   #3077
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Thank you everyone for your kind words. My vacation actually got much better. I sent WDW a complaint about my problems and had a couple of superstar managers that really made me feel much better. They offered several things to me, that I turned down, but their concern made me feel much better. Below is the note I sent to WDW about the contact....

To whom it may concern,

I just wanted to thank you so much for your attention in the manner of my complaint of The Grand Floridian. I was contacted by two managers this past Monday.

I did not catch the female manager's name, but I believe the male manager was named T.J.. They were both wonderful! They were very considerate in listening to me and did their absolute best to resolve my concerns. They offered to move our room, provide transportation and even gave us access to the concierge level. We were so busy we did not use the lounge but it was nice that it was offered. While I'm sure some of my complaints seemed petty, both managers made me feel as though my complaints were important and well founded. They made me feel that they were genuinely concerned about making things right. This is what creates guests that are devoted to Disney resorts!

I must admit at the beginning of our vacation I was disillusioned in the Walt Disney Company and the customer service that has brought me back year after year. Thankfully though, T.J. and the other manager, restored my belief in the Disney Company's service that brings me back year after year.


Thank you SO much for caring about my family's experience to Walt Disney World. We returned home today and started talking about our next visit!

While I will probably go back to the Contemporary next visit, you can't beat the conscience of everything being in one building, I no longer hate the Grand and would consider staying again if I couldn't get into the Contemporary.
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Old 06-05-2013, 11:27 PM   #3078
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Glad to hear things turned around! Happy planning for your next trip. By the way I'm a cr fan as well, but now have converted to BLT. It is amazing!
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Old 06-06-2013, 04:17 AM   #3079
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Originally Posted by kappyfamily View Post
While I will probably go back to the Contemporary next visit, you can't beat the conscience of everything being in one building, I no longer hate the Grand and would consider staying again if I couldn't get into the Contemporary.
Glad you had a great resolution! I have a gf who completed an internship at Disney and talked about how the resort managers like to "steal" (aka wooooo) long-time guests of other resorts. She likened it to pledging a legacy of another sorority for bragging rights.
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Old 06-06-2013, 07:20 AM   #3080
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I have experienced problems in the past at the GF. However, because of what the CMs did to rectify the situation, we always go back.

Glad to hear that you enjoyed the rest of your vacation!
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Old 06-06-2013, 10:31 AM   #3081
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Quote:
Originally Posted by Rhongepooh View Post
Thank you everyone for your kind words. My vacation actually got much better. I sent WDW a complaint about my problems and had a couple of superstar managers that really made me feel much better. They offered several things to me, that I turned down, but their concern made me feel much better. Below is the note I sent to WDW about the contact....

To whom it may concern,

I just wanted to thank you so much for your attention in the manner of my complaint of The Grand Floridian. I was contacted by two managers this past Monday.

I did not catch the female manager's name, but I believe the male manager was named T.J.. They were both wonderful! They were very considerate in listening to me and did their absolute best to resolve my concerns. They offered to move our room, provide transportation and even gave us access to the concierge level. We were so busy we did not use the lounge but it was nice that it was offered. While I'm sure some of my complaints seemed petty, both managers made me feel as though my complaints were important and well founded. They made me feel that they were genuinely concerned about making things right. This is what creates guests that are devoted to Disney resorts!

I must admit at the beginning of our vacation I was disillusioned in the Walt Disney Company and the customer service that has brought me back year after year. Thankfully though, T.J. and the other manager, restored my belief in the Disney Company's service that brings me back year after year.


Thank you SO much for caring about my family's experience to Walt Disney World. We returned home today and started talking about our next visit!

While I will probably go back to the Contemporary next visit, you can't beat the conscience of everything being in one building, I no longer hate the Grand and would consider staying again if I couldn't get into the Contemporary.
I am so happy that things turned around for you and the Grand redeamed herself!

But, I do wish you would've experienced the CL service. That was a very nice gesture and you and your family would've really enjoyed it.
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Old 06-06-2013, 10:35 AM   #3082
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Well, during our recent visit to the Polynesian, we popped into GF just to check up on my favorite WDW resort and it's looking awesome! Seems like the only construction left is the GF Villas which look like they'll be completed in October. Hoping to stay here next June!
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Old 06-06-2013, 11:31 AM   #3083
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Quote:
Originally Posted by k&a&c'smom View Post
Thanks! I was going to call the resort today if no one posted.



I doubt the walls are down, as the beach is still the staging area for the DVC construction. I think they mean it is re-opened from the short maintenance break of May 30-June 1.

I wonder if the waterfall is operational? I thought it was possible this maintenance was to fix the waterfall, but that's just speculation.
the recent pool maintenance was, I believe, to re-do the pool deck and do some work on the slide. The waterfall hasn't been operational for a few months (though I'm not sure why).
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Old 06-06-2013, 02:27 PM   #3084
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Quote:
Originally Posted by k&a&c'smom View Post
I have never found the Wishes soundtrack on the in-room TV at the GF, the only resort I've read about this was CR, I think. With the advent of regular commercial TV at WDW, I have understood there are no more "resort TV" channels.

If anyone else has better info on this, please post.
Well shoot. Ya know, I think the only time we ever did the tv thing was indeed at the Contemporary. I just assumed all of the other MK theme park view resorts did it too.
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Old 06-06-2013, 02:33 PM   #3085
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Originally Posted by swimfly View Post
We're staying 1 night for the 4th as well. Unless something is different this year, Wishes is replaced by a patriotic fireworks show on the 3rd and 4th.
Yeah, I was hoping that they were still doing "Fantasy in the Sky", because it's my all time fav.

From what I read they're only doing that on New Year's Eve now.

I saw a bit of the new Patriotic Show on You Tube yesterday, and it looks pretty good tho!

Either way, I'm just excited to be there for the 4th!
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Old 06-06-2013, 02:39 PM   #3086
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Quote:
Originally Posted by Lulu'sMom View Post

I am so happy that things turned around for you and the Grand redeamed herself!

But, I do wish you would've experienced the CL service. That was a very nice gesture and you and your family would've really enjoyed it.
We've done club level before at the Contemporary before and LOVED it. This time though we were on our last day, tired and by the time we got back from the parks the walk back to the main building to the concierge floor just seemed too painful! LOL
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Old 06-06-2013, 05:40 PM   #3087
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You all were so helpful in the planning of my trip last October. I came on to see how you all felt about the VGF and I didn't see much. I was curious if you all were hoping to try it out or going to avoid it? I think the pictures look amazing and have a condo at the Grand will be awesome. Did I miss all of the chatting about it, or is everyone sticking to the original?
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Old 06-06-2013, 05:58 PM   #3088
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Quote:
Originally Posted by swimfly View Post
We're staying 1 night for the 4th as well. Unless something is different this year, Wishes is replaced by a patriotic fireworks show on the 3rd and 4th.
I think they might be running it longer this year as part of the Limited Time Magic promotion. I found this:

Independence Week - July 1-7, 2013
Magic Kingdom
Celebrate the 4th of July all week with a Fireworks Party! You'll be seeing red, white and blue all over the park, from Cinderella Castle to special-edition merchandise including U.S.A. shirts, ear hats and much more.


I'm really hoping they have the special fireworks that whole week (I fly in on the 7th), I think the patriotic fireworks are my favorite!
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Old 06-06-2013, 06:42 PM   #3089
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Rhongepooh - thanks for posting, so glad you had a better end to your trip. Happy to hear they did their best to make it up to you, and you at least will consider the Grand for a future trip.

Quote:
Originally Posted by swimfly View Post
Glad you had a great resolution! I have a gf who completed an internship at Disney and talked about how the resort managers like to "steal" (aka wooooo) long-time guests of other resorts. She likened it to pledging a legacy of another sorority for bragging rights.
LOL - from comments I've heard, I think all the WDW resorts do get a kick out of converting guests. The US/IOA resorts are the same, all in good fun, of course.

Quote:
Originally Posted by Lulu'sMom View Post
I am so happy that things turned around for you and the Grand redeamed herself!

But, I do wish you would've experienced the CL service. That was a very nice gesture and you and your family would've really enjoyed it.
I see you are heading to YC CL soon! I'm so envious, we loved our visit there last year!

Quote:
Originally Posted by andyman8 View Post
Well, during our recent visit to the Polynesian, we popped into GF just to check up on my favorite WDW resort and it's looking awesome! Seems like the only construction left is the GF Villas which look like they'll be completed in October. Hoping to stay here next June!


Quote:
Originally Posted by cgulls View Post
the recent pool maintenance was, I believe, to re-do the pool deck and do some work on the slide. The waterfall hasn't been operational for a few months (though I'm not sure why).
Thanks for that, did they refurb the area of the former pop jets play area? I haven't even thought of that.

Quote:
Originally Posted by Brier Rose View Post
Well shoot. Ya know, I think the only time we ever did the tv thing was indeed at the Contemporary. I just assumed all of the other MK theme park view resorts did it too.
It's possible they do something special for the 4th fireworks show, but I have never been there during that time. Please post and let us know if you find they DO have it on the in room TV.

Quote:
Originally Posted by jillmc40 View Post
You all were so helpful in the planning of my trip last October. I came on to see how you all felt about the VGF and I didn't see much. I was curious if you all were hoping to try it out or going to avoid it? I think the pictures look amazing and have a condo at the Grand will be awesome. Did I miss all of the chatting about it, or is everyone sticking to the original?
There was quite a lot of talk when the plans were filed, and again when it was announced. I think it is mixed - many GF lovers are also DVC and have longed for VGF. Others are not DVC, have no intention of buying in and would just as soon not have it. Either way, I know everyone will adjust as time goes by, they have done a good job of smoothing the transition, I think.

We're all waiting for the first guests to post reviews later this year!

Quote:
Originally Posted by Scrappy_Tink View Post
I think they might be running it longer this year as part of the Limited Time Magic promotion. I found this:

Independence Week - July 1-7, 2013
Magic Kingdom
Celebrate the 4th of July all week with a Fireworks Party! You'll be seeing red, white and blue all over the park, from Cinderella Castle to special-edition merchandise including U.S.A. shirts, ear hats and much more.


I'm really hoping they have the special fireworks that whole week (I fly in on the 7th), I think the patriotic fireworks are my favorite!
Thanks for the info, I'm sure it will be helpful for many who plan to visit that week. I'd love to see the special fireworks, but I doubt we ever go during the week of the 4th. We live in a state that allows personal fireworks, we always have a big family get together. Not to mention the huge crowds deter us from holiday weeks.
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Old 06-06-2013, 07:01 PM   #3090
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My sister and I have booked an 8 day stay at the Grand Floridian this August. This will be our first deluxe stay, and a total surprise to my two daughters. In fact, they don't know we're going to Disney, nevermind staying here! I'm so excited, they're going to be so thrilled! I wanted to thank you for this great thread and all its information!
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