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Old 08-14-2012, 10:35 AM   #1171
jaygalterio
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There has got to be a better way for Disney to do this.

Even something as simple as a staggered start date for reservations would alleviate some of the pain.

And I don't mean the "DVC members can reserve some of the lesser events early" staggering.

I'm talking about PFTS on Monday, the special dining another day, etc. etc.

Sure it might take multiple calls, but at least there isn't a switchboard exploding somewhere because three thousand people called it at the same time.
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Old 08-14-2012, 10:36 AM   #1172
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Got the reserved seating for the 11/3 PFTS I wanted after 51 minutes on hold and 40+ call backs (busy.) I had my phone alarm set for 6:45am and it did not work I woke up at 7:15am and started calling. I had no idea how fast the reserved seating would go so I figured I better call today. Looking forward to F&W!
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Old 08-14-2012, 10:37 AM   #1173
wvaspartan
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Personally there is NO reason Disney can't have all of this online
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Old 08-14-2012, 10:39 AM   #1174
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Originally Posted by Missyrose View Post
Such a frustrating morning. Called just as the clock flipped from 6:59 to 7, it said my wait time would be less than 30 minutes. Finally got a CM after 45 minutes of waiting. And was told the Italian Regional Lunch on Oct. 6 was sold out, as was the Italian Wine Pairing lunches and Pizza and Beer Pairings during my 10 day trip.

Logged on here and saw people getting reservations for those dates so I called back and was told again everything I wanted was sold out. I guess Disney really doesn't want any more of my money!

Maybe next year I'll get to try a F&W event.
keep in mind that people don't always post "immediately" so they may have gotten the reservation and not posted for a couple of hours.... So it can apepars they called "after" you, but they really called before.
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Old 08-14-2012, 10:40 AM   #1175
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Originally Posted by wvaspartan View Post
Personally there is NO reason Disney can't have all of this online
You do realize it's Disney's IT? Expect very little and you won't be disappointed.
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Old 08-14-2012, 10:44 AM   #1176
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Originally Posted by raraavis View Post
man, all of these horror stories; i would be so mad! i hope everyone eventually gets the events they want!!!

i called right at 7 and was automatically on hold for 30 minutes. so i hurried and booted up my computer and rushed to the website to try to book 3d desserts that way. i had to come to the forum and find out where to book it since it was a little hidden. i still managed to catch my bus to work too! i wanted sweet seats, but DH vetoed me on it. hoping we can still have a good time with basic admission (would love to be able to sit and eat though and not stand for 90 minutes and try to juggle food and drink).

looks like fri oct. 26 is popular for 3d desserts; see all of you there!!
We did this event the past two years and there was plenty of seating available for those who did not get sweet seats so I think you'll be fine.
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Old 08-14-2012, 10:48 AM   #1177
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Originally Posted by cdtommie View Post
We did this event the past two years and there was plenty of seating available for those who did not get sweet seats so I think you'll be fine.
thanks!
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Old 08-14-2012, 10:56 AM   #1178
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I guess I was one of the lucky ones (don't mean to rub it in)...

Called at 7; told there was a 30 minute hold time; got a VERY knowledgeable CM after 20 minutes; got all my choices.

10/3 Italy Regional Lunch
10/7 Grand Marnier
10/9 Morocco Food & Wine Pairing
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Old 08-14-2012, 11:01 AM   #1179
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Originally Posted by lats118 View Post
I guess I was one of the lucky ones (don't mean to rub it in)...

Called at 7; told there was a 30 minute hold time; got a VERY knowledgeable CM after 20 minutes; got all my choices.

10/3 Italy Regional Lunch
10/7 Grand Marnier
10/9 Morocco Food & Wine Pairing


The Morocco F&W pairing looks great!
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Old 08-14-2012, 11:14 AM   #1180
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Originally Posted by OrangeCountyCommuter View Post
You do realize it's Disney's IT? Expect very little and you won't be disappointed.
Exactly why I have been trying to get a job there... I want to change that....they should have a great IT department and be able to handle this issue without problem.
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Old 08-14-2012, 11:19 AM   #1181
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Originally Posted by LMO429 View Post
Well after an 1.5 total and talking to a cast member who had no idea what she was doing

I was only able to book the tequila lunch on friday 10/26

she could not "find" the regional lunch in italy!

back on the phone I go..maybe I will get a better cast member next time
I was lucky in that I had a knowledgable CM but it probably would help if you let the CM know that it is at noon at Tutto Gusto. Maybe you already tried that, but if not try that this time.

If you are able to book, we'll be at the same two events.
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Old 08-14-2012, 11:30 AM   #1182
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Originally Posted by jgplimdesign View Post
I'm sorry I can't answer your question....but I did want to say 'Thank You!'
I had been looking on and off and NEVER found where you could book these tickets online. I called this a.m. ---- was told approx 9 minute wait. 35 minutes later I came here to see how other people were doing with F&W stuff while I was on hold. I saw your post and was surprised to read the ' reg seats online'. I googled that specific event and was able to book it! I was always on the general listing of events that didn't offer a booking option. I can't help but think Im not the only one who missed this.....but maybe I am...
Your welcome. I am glad my post help someone . I was able to get through after 50 min waiting and got our reservations .
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Old 08-14-2012, 11:32 AM   #1183
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The online booking link and information on finding your event is in the first post.

Quote:
Will there be anywhere to post that we can "meet" online if we will be at the same event??
If anyone is interested in starting a meet, they may start a separate thread for the specific event. This thread is for info only and should not be used for arranging meets.
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Old 08-14-2012, 11:56 AM   #1184
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Originally Posted by B'rer Karen View Post
I was lucky in that I had a knowledgable CM but it probably would help if you let the CM know that it is at noon at Tutto Gusto. Maybe you already tried that, but if not try that this time.

If you are able to book, we'll be at the same two events.
I did let the cast member know it was at tutto gusto and she still could not find it. I think it wasnt meant to be. If by some chance it's not sold out tomorrow I will try calling again but I had to go to work so I didnt have time to be on the phone more than the 3 hours it took to get the one reservation.
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Old 08-14-2012, 12:06 PM   #1185
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I am so glad I got a knowledgeable and pleasant cm this morning. I did read off the exact title, time, and location of each event as described in disney's F&W info. Just glad everything is booked and I can relax!
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