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Old 08-14-2012, 07:11 AM   #1111
Inkmahm
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Quote:
Originally Posted by Kteacher View Post
congrats!

I was told 9 minute wait as well but but 39 minutes later I am still on hold
I'd keep that one on hold but start trying to dial to get in on another line, too Last year some people went to hold for hours and others called in after them and got all their reservations done while the first ones were still on hold. No logic at all as to who got answered and who got sent to NEVER never land.
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Old 08-14-2012, 07:12 AM   #1112
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Has anyone who booked 3D or PFTS online been able to upgrade to sweet/reserved seats once you got through by phone?
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Old 08-14-2012, 07:15 AM   #1113
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49 minutes on hold! good times!! at least I am cleaning so being productive with the time waiting! ugh
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Old 08-14-2012, 07:16 AM   #1114
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Called at 7:00 a.m. sharp and was quoted a 45-minute wait. Used another phone and kept getting "circuits busy" or a busy signal while on hold with the first call. Turned out to be about 50 minutes, but the agent was extremely helpful and allowed me to make all my reservations without reading the disclaimers after each. We got everything we wanted:

Oct 5 - Kitchen Memories
Oct 5 - Mixology
Oct 6 - Cheese Seminar
Oct 6 - Wine Tasting
Oct 6 - PFTS (with Wine View)
Oct 7 - Tequila Lunch

Best of luck to all. Be patient.
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Old 08-14-2012, 07:17 AM   #1115
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Just got in!
Was able to book what we wanted-
PFTS reserved seating 10/20
Tequilla lunch 10/19

Thank goodness its over

If you're still on hold, don't give up!
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Old 08-14-2012, 07:17 AM   #1116
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GOT IT! Sweet Seats for 3D Dessert Discovery Party on 10/26!

I was only hold about 58 minutes and total call time was 65 minutes. Agent was very knowledgeable and nice.

He didn't ask me for a hotel reservation number either.
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Old 08-14-2012, 07:17 AM   #1117
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Originally Posted by cdtommie View Post
We're doing PFTS with reserved seat on 10/27 also - was told we will be sharing a table (fine with me) - I don't think the WVL is worth the extra $100 given this new option...kinda surprised some people are still booking it.
Maybe that part about sharing was in the policies that the CM didn't read to me. I wasn't told anything about sharing. There are just two of us though so I'm okay with that if we do share. I wonder if they allow you to ask who to share with?

I wouldn't book the wine view for the extra money. I never really used the goodies we got from being in the fancy seats. All I really wanted was the chair!
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Old 08-14-2012, 07:19 AM   #1118
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Finally got through at 7:49 and got the sweet seats for 3D dessert on 10/26. CM was friendly and quick.
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Old 08-14-2012, 07:19 AM   #1119
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Quote:
Originally Posted by Wendy&Grumpy View Post
Has anyone who booked 3D or PFTS online been able to upgrade to sweet/reserved seats once you got through by phone?
I booked the Sweet Seats through the phone and during the disclaimer he said they are nontransferable, nonrefundable and cannot be modified in any way. I'm guessing that wouldn't be allowed since that would be modifying them? Although Disney would be getting more money in the end so I don't know why they wouldn't allow this.

Moral to the story. I have no idea. lol

GOOD LUCK!
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Old 08-14-2012, 07:20 AM   #1120
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Quote:
Originally Posted by Empress Room View Post
Called at 7:00 a.m. sharp and was quoted a 45-minute wait. Used another phone and kept getting "circuits busy" or a busy signal while on hold with the first call. Turned out to be about 50 minutes, but the agent was extremely helpful and allowed me to make all my reservations without reading the disclaimers after each. We got everything we wanted:


Oct 5 - Mixology
Oct 7 - Tequila Lunch

Best of luck to all. Be patient.

We have these two event also!! 52 more days!!
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Old 08-14-2012, 07:20 AM   #1121
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Quote:
Originally Posted by bbluvsdis View Post
Finally got through at 7:49 and got the sweet seats for 3D dessert on 10/26. CM was friendly and quick.
I am doing that too!!!!!
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Old 08-14-2012, 07:22 AM   #1122
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Quote:
Originally Posted by Wendy&Grumpy View Post
Has anyone who booked 3D or PFTS online been able to upgrade to sweet/reserved seats once you got through by phone?
Yes, I got PFTS reserved seats for 10/6 and dessert discovery sweet seats 10/5. I was on hold for 28 minutes when I started dialing at 3:59am (6:59am EST)
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Old 08-14-2012, 07:22 AM   #1123
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After constant calling starting at 6:59 AM, was placed in cue at 7:10 AM. After a 58 minute hold, my call was answered. Got a ressie for Sweet Sundays on 09-30-12 with Jacques Torres. Rep could not find the event at first and said nothing was coming up. I helped her out and she found it. She did not go through any of the spiel, surprising.

This is a short trip and the only time I'm available this fall for Food & Wine. I booked a couple of deminars last Friday. There isn't a lot available on the schedule when I am there unfortunately. Thought about booking the signature dinner at Brown Derby on Oct 1, but probably won't.

Good luck everyone! Last year, I got in right away, but the system wasn't as quick for me this year.
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Old 08-14-2012, 07:23 AM   #1124
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If you need to reserve multiple events on-line, you need to re-enter your credit card info, address, and phone # each and every time. Disney's website is so aggravating!
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Old 08-14-2012, 07:23 AM   #1125
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After an hour and 3 minutes on the phone I finally managed to book:
10/6 PFTS reserved seating
10/3 Italian Regional Lunch
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