Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Global Neighbours > Other Lands > Australia
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 05-20-2012, 04:42 AM   #16
WAMUMOF4
DIS Veteran
 
WAMUMOF4's Avatar
 
Join Date: Feb 2011
Posts: 1,884

Quote:
Originally Posted by becpee View Post
Thanks Alicia, pretty sure it'll be ok, as it's now been close to 6 hours with still no email or anything from DL

Imagine what that would do to the holiday budget
You might want to call DL yesterday there were people saying they had called DL because they hadn't got emails and they were telling them that the transaction had gone through apparently their system was overloaded cant imagine why
__________________
Disneyland July 2010 Disneyworld August 2011
2012 Disneyland, DCL Magic, WDW, Disneyland
WAMUMOF4 is offline   Reply With Quote
Old 05-20-2012, 04:54 AM   #17
becpee
I see sock puppets
 
becpee's Avatar
 
Join Date: Mar 2009
Location: Hi from Oz!
Posts: 2,974

Quote:
Originally Posted by WAMUMOF4 View Post
You might want to call DL yesterday there were people saying they had called DL because they hadn't got emails and they were telling them that the transaction had gone through apparently their system was overloaded cant imagine why
I've emailed them...don't want to think about it

Still nothing, I tried it at 10am, you'd think i'd have something by now...

__________________


Sept 2001 DL, Oct 2009 DL PPH, Sept 2012 DCL Western Caribbean, WDW Coronado Springs, Oct 2012 DL Fairfield Inn

Sept 2014 DCL Eastern Caribbean, WDW BWV, DL

becpee is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 05-20-2012, 05:28 AM   #18
Jaxxie
Earning My Ears
 
Join Date: May 2012
Posts: 26

Thanks for this thread guys, just purchased our 14 day park hoppers for our Nov trip

Still freaking out a bit but since we haves paid for flight and park tickets I guess we are really going

Last edited by Jaxxie; 05-20-2012 at 06:08 AM.
Jaxxie is offline   Reply With Quote
Old 05-20-2012, 05:43 AM   #19
becpee
I see sock puppets
 
becpee's Avatar
 
Join Date: Mar 2009
Location: Hi from Oz!
Posts: 2,974

Quote:
Originally Posted by Jaxxie View Post
Thanks for this thread guys, just purchased our 14 day park hoppers for our Nov trip

Still freaking out a bit but since we have paid for flight and park tickets I guess we are really going


Feels good huh?
__________________


Sept 2001 DL, Oct 2009 DL PPH, Sept 2012 DCL Western Caribbean, WDW Coronado Springs, Oct 2012 DL Fairfield Inn

Sept 2014 DCL Eastern Caribbean, WDW BWV, DL


Last edited by becpee; 05-20-2012 at 06:16 AM.
becpee is offline   Reply With Quote
Old 05-20-2012, 05:51 AM   #20
Minnie Sue Oz
DIS Veteran
 
Minnie Sue Oz's Avatar
 
Join Date: Jul 2008
Location: NSW Australia
Posts: 757

Ok.......this is how my day went..................

I suddenly realised that I hadn't purchased our AP's yet for our October trip. ( Yes I left it THAT late ) So, I jumped online this afternoon, entered all my details and received a message back saying my order had been processed with an "order" number. It also said I would receive a confirmation email shortly.
This was at 1.15pm this afternoon. I waited for some time and no email. So, I decided it had not worked so I did the order again using a different credit card, got another "order" number, and again, no email.

I understand they have been having some problems, but am very concerned this hasn't gone through. I have checked both cards and neither seem to be have been debited.
I am also a little confused as to the difference between an "order" number and a "confirmation" number.
And if my order has been "processed" does that mean it has gone through?

If anyone can help, that would be great!!!
__________________
Minnie Sue Oz is offline   Reply With Quote
Old 05-20-2012, 05:54 AM   #21
becpee
I see sock puppets
 
becpee's Avatar
 
Join Date: Mar 2009
Location: Hi from Oz!
Posts: 2,974

Quote:
Originally Posted by Minnie Sue Oz View Post
Ok.......this is how my day went..................

I suddenly realised that I hadn't purchased our AP's yet for our October trip. ( Yes I left it THAT late ) So, I jumped online this afternoon, entered all my details and received a message back saying my order had been processed with an "order" number. It also said I would receive a confirmation email shortly.
This was at 1.15pm this afternoon. I waited for some time and no email. So, I decided it had not worked so I did the order again using a different credit card, got another "order" number, and again, no email.

I understand they have been having some problems, but am very concerned this hasn't gone through. I have checked both cards and neither seem to be have been debited.
I am also a little confused as to the difference between an "order" number and a "confirmation" number.
And if my order has been "processed" does that mean it has gone through?

If anyone can help, that would be great!!!
I didn't get any number, no confirmation, no order, no email, yet my credit card has 3 pending transactions from Disney for $500

Best I ring them later tonight when it's their morning...
__________________


Sept 2001 DL, Oct 2009 DL PPH, Sept 2012 DCL Western Caribbean, WDW Coronado Springs, Oct 2012 DL Fairfield Inn

Sept 2014 DCL Eastern Caribbean, WDW BWV, DL

becpee is offline   Reply With Quote
Old 05-20-2012, 06:10 AM   #22
Jaxxie
Earning My Ears
 
Join Date: May 2012
Posts: 26

Yep sure does becpee

But I wish I had of read my post before you quoted it as I spelt paid as payed

Will blame the iPad lol
Jaxxie is offline   Reply With Quote
Old 05-20-2012, 06:15 AM   #23
becpee
I see sock puppets
 
becpee's Avatar
 
Join Date: Mar 2009
Location: Hi from Oz!
Posts: 2,974

Quote:
Originally Posted by Jaxxie View Post
Yep sure does becpee

But I wish I had of read my post before you quoted it as I spelt paid as payed

Will blame the iPad lol
LOL sorry, want me to go into my quote and fix it?
__________________


Sept 2001 DL, Oct 2009 DL PPH, Sept 2012 DCL Western Caribbean, WDW Coronado Springs, Oct 2012 DL Fairfield Inn

Sept 2014 DCL Eastern Caribbean, WDW BWV, DL

becpee is offline   Reply With Quote
Old 05-20-2012, 06:54 AM   #24
WAMUMOF4
DIS Veteran
 
WAMUMOF4's Avatar
 
Join Date: Feb 2011
Posts: 1,884

Quote:
Originally Posted by Jaxxie View Post
Thanks for this thread guys, just purchased our 14 day park hoppers for our Nov trip

Still freaking out a bit but since we haves paid for flight and park tickets I guess we are really going
Congrats on your booking it makes it all so much more real to have those tickets booked
__________________
Disneyland July 2010 Disneyworld August 2011
2012 Disneyland, DCL Magic, WDW, Disneyland
WAMUMOF4 is offline   Reply With Quote
Old 05-20-2012, 07:06 AM   #25
Jaxxie
Earning My Ears
 
Join Date: May 2012
Posts: 26

Thanks WAMUMOF4, it is pretty crazy to think that after years of dreaming we are actually going

I am kicking DH off the computer as I just saw another error in the post lol I really don't like my iPad.
Jaxxie is offline   Reply With Quote
Old 05-20-2012, 05:24 PM   #26
Minnie Sue Oz
DIS Veteran
 
Minnie Sue Oz's Avatar
 
Join Date: Jul 2008
Location: NSW Australia
Posts: 757

Just rang Disney and was told they are around 16 hours behind in the emails. I actually ordered mine 18 hours ago, so I think they may still be playing catch up! I don't mind as long as I get my annual passes at the pre rate rise rate as I have purchased one deluxe and one premium!!!

Fingers crossed I can cancel the other order and I have emailed Disney with all the details as instructed by the friendly cast member on the phone!!

I will be stalking my inbox all day!!!
__________________
Minnie Sue Oz is offline   Reply With Quote
Old 05-20-2012, 05:57 PM   #27
Jaxxie
Earning My Ears
 
Join Date: May 2012
Posts: 26

Hope it all works out for you Minnie Sue Oz
Jaxxie is offline   Reply With Quote
Old 05-20-2012, 09:59 PM   #28
becpee
I see sock puppets
 
becpee's Avatar
 
Join Date: Mar 2009
Location: Hi from Oz!
Posts: 2,974

Quote:
Originally Posted by Minnie Sue Oz View Post
Just rang Disney and was told they are around 16 hours behind in the emails. I actually ordered mine 18 hours ago, so I think they may still be playing catch up! I don't mind as long as I get my annual passes at the pre rate rise rate as I have purchased one deluxe and one premium!!!

Fingers crossed I can cancel the other order and I have emailed Disney with all the details as instructed by the friendly cast member on the phone!!

I will be stalking my inbox all day!!!
I'm still waiting and haven't got anything, did speak to a lovely cast member (love the "have a magical day" LOL ) who told me he did find something for me but it's not what I ordered, or tried to order LOL
So, am waiting to see what happens with my credit card in the next few days, he did tell me to email them if I get a confirmation email and ask them to cancel the tickets, hope that works out if that happens.

I'm sure it'll all work out in the end...
__________________


Sept 2001 DL, Oct 2009 DL PPH, Sept 2012 DCL Western Caribbean, WDW Coronado Springs, Oct 2012 DL Fairfield Inn

Sept 2014 DCL Eastern Caribbean, WDW BWV, DL

becpee is offline   Reply With Quote
Old 05-20-2012, 10:09 PM   #29
Kangarucci
Mouseketeer
 
Kangarucci's Avatar
 
Join Date: Jun 2009
Location: Mt Martha Australia
Posts: 322

I purchased mine about 11am yesterday and received my etickets at about 1am this morning.
__________________

Alaska Wonder DisneyCruise2014 Disneyland2014 Bahamas Dream DisneyCruise 2013 Hong Kong Disneyland 2013
B2B Eastern/Western Caribbean Fantasy DisneyCruise 2012 Disneyworld 2012 Disneyland 2012
Westbound Transatlantic DisneyCruise 2010 Disneyland Paris 2010
Western Caribbean DisneyCruise 2007Disneyworld 2007
Disneyland 2005
Disneyland 2004
Disneyworld 1994
Disneyland 1989
Kangarucci is offline   Reply With Quote
Old 05-20-2012, 10:16 PM   #30
Beee
Mouseketeer
 
Beee's Avatar
 
Join Date: Mar 2012
Location: New Zealand
Posts: 170

I ordered my tickets about 24hrs ago - got the confirmation email immediately but no eticket email yet. Not too worried, as long as they turn up by December... Think it'll be fine even if I just print the confirmation email and take that if need be. As for the payment, I used my debit card and it usually takes a couple of days to fully process - the money has been taken off my available balance but the transaction isn't showing yet...So pretty sure its all go, their systems just took a hammering I'd say. Becpee hopefully you manage to sort out the 3 transaction thing easily
__________________
Me DP & DD12 + &

Beee is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 04:55 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.