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Old 05-19-2012, 03:16 PM   #196
Kittyskyfish
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Quote:
Originally Posted by OnTheRoadAgain View Post
I bought PHs about 1/2 ago with a gift card. Balance on the card has gone down, but no tickets have shown up. I assume they are busy processing all of the orders, but the email said they would show up within minutes.

I am wondering how long I need to wait until I call customer service. Is anyone in the same boat as me since last night? How long did it take?
I posted on another thread about this issue. Last night I purchased etickets and received a confirmation email but no ticket email (the email containing the .pdf etickets) arrived yet.

The same thing happened back in February - the confirmation email came but no etickets. At that time, I called Ticket Inquiries and the service rep told me they were having problems with some of their emails (containing .pdf files - meaning, the emails that contain etickets) disappearing if they were sent to ATT accounts. It seems that ATT's filtering system considers the email unsolicited and potentially harmful because it contains a .pdf file, therefore ATT blocks the email. In my case, it never even showed up in my spam folder. (I wish ATT could do the same for all those Cialis and Viagra emails...)

What I had to do back in February (and again this next trip...*grumble grumble*...) is to take my purchase confirmation email, my photo ID, and the credit card used to purchase the tickets and go to the ticket window to get my park passes. An extra step but be assured if you paid for it, you'll get your passes. It'll either eventually show up in your email system or you'll pick them up at the ticket window by the main gates.
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Old 05-19-2012, 03:19 PM   #197
arthur06
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Reading these boards cost me $900 this weekend.

Just bought our 5 day hoppers for our November trip.

Was hoping to buy 2 this month and 2 next month with a couple of bonus checks, but the price increase moved up the purchase.

Now we have the Grand Cal booked for the back half of the week and the hoppers bought. Just need to figure out where we want to be the first half of the week and SW to release there November travel schedule.
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Old 05-19-2012, 03:23 PM   #198
abouley
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I just purchased our annual passes and decided to go with Premium because I was afraid we wouldn't be able to get in the day I planned to visit for the first time since it's a blocked out day. These two items were taken from the terms and conditions and I think answered the two questions in my mind:

5.A new Annual Passport expires 1-year from the first date of entry into a Disneyland® Resort Theme Park. A renewed Annual Passport expires on the anniversary date of the original Passport.


6.Each Disney's eTicket printed confirmation allows one entry at a Disneyland® Resort theme park turnstile to allow the exchange for an Annual Passport on the same day as entry . Present the standard Disneyland® Resort ticket you will receive at the turnstile with valid photo ID for processing at the Annual Passport Processing Center located in Disneyland® Park. Disney is not responsible for any loss or inconvenience caused by computer error, or unauthorized duplication or sale of Disney's eTickets. In the event that duplicate Disney's eTickets are presented for theme park admission, Disneyland® Resort reserves the right to refuse entry.


#6 to me suggests that I would have been fine having my first visit be on a blocked out day.
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Old 05-19-2012, 03:30 PM   #199
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Ok, I read this entire thread and I still don't see the straight-up, no-nonsense answer to this question:

What is the difference between buying a deluxe AP online vs. buying a deluxe AP gift voucher online?

As far as I can see, they both have to be redeemed/activated by 12/31/12 (the voucher does NOT give you 1 year from purchase to activate). And both give you access to DL for 1 year from date of entry.

I have a Premier pass right now that expires 12/3/12. I need to buy a deluxe DL AP, which I am going to hold onto until mid December to activate.

Is there any actual difference for me in buying the AP vs. Voucher online? The only thing I read is that some people are experiencing glitches in purchasing the AP's which cause their purchase date to be their activation date. So in that case, the voucher sounds like a safer bet.
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Old 05-19-2012, 03:32 PM   #200
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Quote:
Originally Posted by abouley View Post
6.Each Disney's eTicket printed confirmation allows one entry at a Disneyland® Resort theme park turnstile to allow the exchange for an Annual Passport on the same day as entry . Present the standard Disneyland® Resort ticket you will receive at the turnstile with valid photo ID for processing at the Annual Passport Processing Center located in Disneyland® Park.[/I][/I]

#6 to me suggests that I would have been fine having my first visit be on a blocked out day.
Possibly, but the system doesn't work the way it's laid out in #6 anymore. You don't go to an AP Processing Center. Based on my most recent experience (and if it has changed again, I'm sure someone will correct me), you give them your voucher at the gate and they give you an AP. If you don't already have a photo in the system, you then proceed to find a PhotoPass photographer who will take your photo and scan your new AP to associate the two. So that whole section is now outdated.

Typical of Disney to make everything as confusing as possible!

Frankly, no one really knows whether you can redeem an AP voucher on a blockout day. There may not even be a policy on it. It's entirely possible it's all at the whim of the CM working the gate that day.

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Old 05-19-2012, 03:34 PM   #201
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Saw this hit the DIS Facebook feed earlier today and jumped. Needed three 5 day hopper adult passes and one child pass for our trip in August. I had been holding off on the purchase, but this warning pushed me to act.

So, thanks to the DIS, it looks like I avoided about a $170 surprise addition to my vacation budget for the summer. Although it may prove somewhat less if the Disneyland website keeps up the $20 discount for online ticket purchases, but there's no guarantee that will still be in place tomorrow.

I'm actually rather surprised that the effective date for this change was such that we actually had time to act on it. Was this a leak that made it's way out early, or doe Disney usually work their price increase notices this way?
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Old 05-19-2012, 03:46 PM   #202
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Originally Posted by ultimate_ed View Post
Saw this hit the DIS Facebook feed earlier today and jumped. Needed three 5 day hopper adult passes and one child pass for our trip in August. I had been holding off on the purchase, but this warning pushed me to act.

So, thanks to the DIS, it looks like I avoided about a $170 surprise addition to my vacation budget for the summer. Although it may prove somewhat less if the Disneyland website keeps up the $20 discount for online ticket purchases, but there's no guarantee that will still be in place tomorrow.

I'm actually rather surprised that the effective date for this change was such that we actually had time to act on it. Was this a leak that made it's way out early, or doe Disney usually work their price increase notices this way?
There is normally a day and a half notice, so this is typical. Glad you saved money!
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Old 05-19-2012, 03:56 PM   #203
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I bought my 2 day park hopper in February through Travelocity. I just checked and they are showing up at the old prices.

Big jump all around on tickets this year, wow!
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Old 05-19-2012, 03:59 PM   #204
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Originally Posted by dnamertz View Post
The prices go up May 20th, but how long are tickets at the old prices vaild until? We're going in 2013...can I buy tickets today at the current lower price, and still use them in 2013?
No. Some people are erroneously posting that the vouchers expire one year from purchase. Vouchers expire December 31 2012. The value of the voucher doesn't expire, but if you redeem it after December 31, you need to pay the price difference.
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Old 05-19-2012, 04:07 PM   #205
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Monthly Payment plan

I am all set but a friend was wondering if she purchased the deluxe ap online today and did the monthly payment plan, is the first day of her pass till the first time she goes to the park and activates it at the gate?

The voucher does not give you the monthly payment option.
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Old 05-19-2012, 04:08 PM   #206
papamouse1
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Quote:
Originally Posted by arthur06 View Post
Reading these boards cost me $900 this weekend.

Just bought our 5 day hoppers for our November trip.

Was hoping to buy 2 this month and 2 next month with a couple of bonus checks, but the price increase moved up the purchase.

Now we have the Grand Cal booked for the back half of the week and the hoppers bought. Just need to figure out where we want to be the first half of the week and SW to release there November travel schedule.
Sweet! What days are you going?

I have had the similar experience today.. We are booked for Thanksgiving week with 2 days at GC and then 3 at DLH... then driving down to San Diego for Thanksgiving night. Never stayed at DLH so can't wait to see it after all the remodel. We decided to do the CityPass and spend one day at SeaWorld and one at Universal this trip. I went ahead and bought my CityPasses because I figure this price increase will cause them to increase their passes soon as well, so I feel your pain! There went $1100 that I wasn't planning on spending yet
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Old 05-19-2012, 04:18 PM   #207
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With all the talk of the increases and the "is it worth it" back and forth I just wanted to add my personal opinion. Even with the price hike , to DH and I , yes it would be worth it. We love Disney - and all things Disney and since we do live in California it makes it feasible to enjoy the parks on a regular basis. I realize that not everyone has such a luxury and even so we live 6 hours away so it's not just a day trip for us either. What it comes down to for us , personally is what we get out of those Annual Passes. Some people like to do other types of activities - we love Disney and we are in no way rich and we have everyday struggles too like most others , but for us it's one of those things we treat ourselves to because we only live once and we want to enjoy it as much as possible. The monthly payment options definitely helps us out obviously but even when we didn't have AP's we made yearly trips to DL and never thought twice about the prices.

The reality is as much as it may not be pleasant , is that it is still a business and with that comes costs to be covered. That could be one of many reasons for an increase and yes while unfortunate it is necessary. Was the increase too much ? Maybe. Maybe not. It comes down to each person individually to determine if it's worth it to them. I know it probably sounds "easy" for me to say such as we do not have a family to incur extra costs and every situation differs obviously. I just hope people can still enjoy themselves regardless if they go once a year or multiple times.
Sure, Disney can implement significant price increases every year and probably still get huge numbers of folks to come. Should they? I guess it depends on who you think their primary responsibility is to. I think Walt started the parks to both make money, and to share a dream he had, and I'm not sure he would have wanted to see it become a dream out of reach for many families-a dream come true only for Disney stockholders.

Disney's profits were up 21% last quarter DESPITE the huge bath they took on John Carter. This isn't a company struggling to get by in a recession; it's not a company feeling the pain that most American families are feeling. It's a company that seems to be taking every opportunity over the last few years to squeeze any possible nickel out of its fans-and Disney gets away with it because its product is so unique and its fans (myself included) are so crazy about it that, while we might ***** and moan, we keep paying.

Just my two cents, of course, but man, I've been listening to old podcasts from 2006 on, and it seems like this is a common theme every year. Disney continually raises their prices more than inflation and cuts back on amenities (like the holiday decorations).
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Old 05-19-2012, 04:18 PM   #208
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Originally Posted by papamouse1 View Post
Sweet! What days are you going?

I have had the similar experience today.. We are booked for Thanksgiving week with 2 days at GC and then 3 at DLH... then driving down to San Diego for Thanksgiving night. Never stayed at DLH so can't wait to see it after all the remodel. We decided to do the CityPass and spend one day at SeaWorld and one at Universal this trip. I went ahead and bought my CityPasses because I figure this price increase will cause them to increase their passes soon as well, so I feel your pain! There went $1100 that I wasn't planning on spending yet
We are going November 3-10.

We are booked at Villas at Grand Californian starting on the 7th. I figure we will be at DLR 4 days. I bought the 5 day hopper, just in case we decided to add a day at the end or just are antsy to go.

I am just trying to decide what we want to do the 3rd to the 6th? that seems to be the toughest call.
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Old 05-19-2012, 04:24 PM   #209
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Packages with Costco or WDT

For folks with Costco and WDT packages: I asked on line and chatted with Amy who said a deposit on a package would keep the pkg price at time of booking with no increase as the prices go up tomorrow.
When I looked at the conditions on the pkg it states package prices subject to change until paid in full. I called and confirmed with Erica who talked to a supervisor the unpaid pkg prices would go up when the prices increase tomorrow.
I paid off my 2 packages to be sure. 7 six day tickets for July so I'm not going to chance it.

THANK YOU DISBOARDS and Mary form MOUSESAVERS!!!!!
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Old 05-19-2012, 04:31 PM   #210
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Don't know if this is the same in the states, but in Canada when you book with a travel agent, you only have to pay the 10% deposit and the rest needs to be paid 45 days in advance. I am a travel agent, but also planning to go in September w/4 day park hoppers, so I put my 10% down today (with a tour operator, not direct with disney) and my price is now locked in and I don't have to pay the full until August. This does have to be done today though, before the price increase.
Just a suggestion for my Canadian friends
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