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Old 05-15-2012, 10:21 PM   #91
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Originally Posted by SweetSpot View Post
I haven't gone back to read the last couple pages but just got my docs for June and it still says that gratuity can be added on the ship if you choose. Nothing about auto gratuity. Also the space with gratuity recommendations was left empty this time. When does this go into effect?
What ship are you sailing on? The Magic started this last summer. The Wonder/Fantasy started this towards the end of April. It hasn't been started on the Dream as of yet.
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Old 05-15-2012, 10:27 PM   #92
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My feeling to why DCL is making this change is for the people that don't tip at all, there are those that do exist. And then I'm sure there are those that feel if they don't eat in the dining room(s) they don't need to tip. On my last cruise I did notice on on the first three nights the dining room was full and on the last night (tip night) there were quite a few empty chairs including my table.
So what would that tell ya
At first when I heard about the change I was a little offended but after thinking about it for awhile I do agree the the new policy. I would not have problem going to quest services to adjust the tip.

Sorry I don't mean to offend the non tippers out there
I agree. I also wouldn't worry about stepping on the toes of non-tippers (I'm referring to true non-tippers, not those that adjust their tips for poor service).
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Old 05-16-2012, 06:37 AM   #93
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Originally Posted by jilljill View Post
What ship are you sailing on? The Magic started this last summer. The Wonder/Fantasy started this towards the end of April. It hasn't been started on the Dream as of yet.
Actually, my Dream cruise documents (the spiral booklet) states that you can "pre-pay gratuities for your party up to three days before your vacation begins. Please contact your travel agent to make payment arrangements. If you do not choose to pre-pay your gratuities, for your convenience, the standard gratuity amounts, based on the length of your voyage, will be added to your on board account as shown in the table below" It goes on to state gratuity suggestions and notes that you can modify, or make changes to stop at GS.

We leave next Sunday...The Dream IS auto billing for tipping.
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Old 05-16-2012, 07:23 AM   #94
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This has been discussed so many times here on the DIS board. The servers are exceedingly busy on the last morning. They are multiple groups of people to serve breakfast and to then get ready for the next shipful of cruisers. They don't have time to chit chat on that last morning.
I guess we were lucky because when we went to our early breakfast on the last morning our servers (both main and assistant) were very excited to see us and had lots of time to speak to us and even take some photos. They even walked us out. The kids loved them. Now this could be that it was only us and one other family that came.

Also, I only gave a few dollars extra in tip and just to the main server. Our assistant server was having so much trouble but he was trying so hard so I just gave him the standard amount. I have a feeling that the other families didn't tip him very well. I think the difference in the enthusiasm and care by the servers are all in their personality.

Our Head server didn't come over. I didn't expect him to because we only saw him for 5 secs at the beginning of the cruise and then a few mins during the last dinner. I know they do things behind the scenes but honestly, Ididn't particularly think he did anything for us because our Main server handled any issues with the assistant. She would emphasize that if we had any problems to please, please speak to her, she didn't want him to get in trouble. She spent a lot of time running around doing part of his job in the beginning, but by the end, he was getting better. And as I said, he was trying. He wasn't the quickest person, but he did try. So we were more patient with him.

I didn't name the assistant server in the survey at the end, but I definitely named our Main server as well as a few others that seemed to go above and beyond.
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Old 05-16-2012, 12:15 PM   #95
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Originally Posted by FINNZUP View Post
Actually, my Dream cruise documents (the spiral booklet) states that you can "pre-pay gratuities for your party up to three days before your vacation begins. Please contact your travel agent to make payment arrangements. If you do not choose to pre-pay your gratuities, for your convenience, the standard gratuity amounts, based on the length of your voyage, will be added to your on board account as shown in the table below" It goes on to state gratuity suggestions and notes that you can modify, or make changes to stop at GS.

We leave next Sunday...The Dream IS auto billing for tipping.
Mine says the same thing. We are sailing on the Magic in June.
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Old 05-16-2012, 01:32 PM   #96
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I'm curious how they handle a party like us, there are 8 of us, 4 adults and 4 children in 2 staterooms. One adult has no children, one has 2 in 2 different staterooms and the last 2 adults have children in their own stateroom. Not all children have onboard charging benefits, so how do they know whom to charge the tips to??
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Old 05-16-2012, 01:38 PM   #97
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Tipping will be done by cabin, not by person. If there are four people in each stateroom, the first person in each stateroom reservation will have all tips applied to their account.

When my cruise sails, tips for all four people in my cabin will be applied to my account.
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Old 05-16-2012, 01:39 PM   #98
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Originally Posted by LuAnimal View Post
I'm curious how they handle a party like us, there are 8 of us, 4 adults and 4 children in 2 staterooms. One adult has no children, one has 2 in 2 different staterooms and the last 2 adults have children in their own stateroom. Not all children have onboard charging benefits, so how do they know whom to charge the tips to??
The tips are added to the account for each room, by guest. So, however each person has their account set up on their KTTW card, that's where the tip goes for each person.

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Old 05-16-2012, 01:45 PM   #99
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The tips are added to the account for each room, by guest. So, however each person has their account set up on their KTTW card, that's where the tip goes for each person.

But most of the kids have no charging priviledges, how do they know which child belongs to who?
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Old 05-16-2012, 01:48 PM   #100
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But most of the kids have no charging priviledges, how do they know which child belongs to who?
When you do your checkin you specify which people are being covered by what type of payment (credit card, cash, etc).

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Old 05-16-2012, 01:48 PM   #101
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Tipping will be done by cabin, not by person. If there are four people in each stateroom, the first person in each stateroom reservation will have all tips applied to their account.

When my cruise sails, tips for all four people in my cabin will be applied to my account.
That's not good at all...I guess we'll be calling Disney ASAP and prepay the tips.

Thanks!!!!!!
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Old 05-16-2012, 01:55 PM   #102
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Did you ever speak with your Head Server of this issue? This was definately a time when the HS should have been brought up to speed with an issue with the server.
No I did not since I was sitting with the sign language interpreters and they handled the situation. Since I am fluent in sign even though I tend to be oral in most situations it worked for me.
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Old 05-16-2012, 03:26 PM   #103
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I'm curious how they handle a party like us, there are 8 of us, 4 adults and 4 children in 2 staterooms. One adult has no children, one has 2 in 2 different staterooms and the last 2 adults have children in their own stateroom. Not all children have onboard charging benefits, so how do they know whom to charge the tips to??

you would definitely want to call DCL now or do it when you check in or go to guest services before the end of the cruise.

We had 2 of our grandchildren in our cabin and did not think of it until the tickets were delivered to us to pass out. My daughter just paid me cash and we let it go to my state room because we did not want to go to guest services at that point in the cruise.
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Old 05-17-2012, 12:42 AM   #104
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Quote:
Originally Posted by FINNZUP View Post
Actually, my Dream cruise documents (the spiral booklet) states that you can "pre-pay gratuities for your party up to three days before your vacation begins. Please contact your travel agent to make payment arrangements. If you do not choose to pre-pay your gratuities, for your convenience, the standard gratuity amounts, based on the length of your voyage, will be added to your on board account as shown in the table below" It goes on to state gratuity suggestions and notes that you can modify, or make changes to stop at GS.

We leave next Sunday...The Dream IS auto billing for tipping.
Would there be any way to get a list of that table? I am wondering how much to budget for tips for my teen daughter & I, sailing on the Dream in August (1st timers). Thanks!
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Old 05-17-2012, 05:08 AM   #105
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Would there be any way to get a list of that table? I am wondering how much to budget for tips for my teen daughter & I, sailing on the Dream in August (1st timers). Thanks!

It is $12 a day for 2 people.

You can always check at the "tip calculator": http://cruisetip.tpkeller.com/
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