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Old 09-21-2012, 12:52 PM   #241
sgc1107
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Quote:
Originally Posted by sdlong329

Main Dining Rooms:
Zsolt Szep - Hungary
Kristiann Kiss - Hungary
Ronald Corpuz - Philippines
Radoslav Hristev - Bulgaria (Assistant Server)

Palo:
Ivan Frick - Hungary

I will be on the Fantasy in december ... I am requesting Rado Hristev (yes, I am requesting an ASSISTANT SERVER), and will also be requesting Ivan Frick for Palo Lunch and Palo Dinner. I am not sure if Zsolt, Kristiann or Ronald will be onboard for New Years Eve. ENJOY!
Thanks!!! Wouldn't hurt to have my TA request a couple for me!! When do you think I should request? Is 3 mo a little to early?

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Old 09-21-2012, 01:13 PM   #242
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Thanks!!! Wouldn't hurt to have my TA request a couple for me!! When do you think I should request? Is 3 mo a little to early?

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You can make the request at anytime.
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Old 09-21-2012, 01:18 PM   #243
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Can you make a request if you aren't sure whether they are still assistant servers or not? Like can I just say "this person" regardless of if they are an asst or main server?
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Old 09-21-2012, 01:23 PM   #244
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Can you make a request if you aren't sure whether they are still assistant servers or not? Like can I just say "this person" regardless of if they are an asst or main server?
Yes you can. Just tell them the name of who you are requesting and if you know it, their home country and you should be just fine.
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Old 09-21-2012, 10:17 PM   #245
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Quote:
Originally Posted by Momma2Jax View Post
Can you make a request if you aren't sure whether they are still assistant servers or not? Like can I just say "this person" regardless of if they are an asst or main server?
Yes, and you can make several requests. Mine reads like a novel. I want our Assistant Server from our last cruise, not sure if she is a server by now, but she rocked it.

then the second request

server from our last cruise

third request

head server from our last cruise

Then I emailed them because I mis-spelled someones name

Each request was handled with ease, no problem
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Old 09-21-2012, 10:33 PM   #246
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I find this thread so interesting! How Disney has connected us all with people from all around the world. I was wondering if anyone had my servers. They were on the Fantasy in June.

Head Server: Celo from Turkey
Main Server: Gonsalo from Portugal
Assistant Server: Curtis from Jamaica

Curtis was our favorite! I really hope he has been promoted, what a nice man

So ever had these servers?

Oh, and if your going on the Fantasy and want to request servers, this group was very good.
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Old 09-22-2012, 01:13 PM   #247
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Ciao Romano - Palo - Fantasy

Many Gold and Platinum DCL Castaway Club members know Ciao Romano. Ciao was server on the Magic, who would also become Palo Server, as well as Head Server in the Main Dining Rooms. Ciao would also be named Palo Server of the Year. Ciao always has a smile on his face, and knows how to take care of his guests.

After a recent vacation, Ciao returned to DCL, but has been transferred to the Fantasy as a Palo Server. Ciao is scheduled to be on the Fantasy through February 2, 2013.

Last edited by sdlong329; 09-22-2012 at 01:40 PM.
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Old 09-22-2012, 01:38 PM   #248
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Quote:
Originally Posted by Momma2Jax View Post
Can you make a request if you aren't sure whether they are still assistant servers or not? Like can I just say "this person" regardless of if they are an asst or main server?
Others have already responded, but I wanted to add ... "guest requests" are typically reviewed by a DCL Restaurant Manager approximately 1 - 2 weeks prior to actual sail date. In my case, I will be requesting my previous ASSISTANT SERVER (by first & last name, plus country) ... who will be rejoining the ship on the day I board the ship as well. In this case, ship personnel MAY NOT realize the cast member WILL be on the ship. In this instance, I will merely explain the situation to DCL or T/A (at time of my request). HOPEFULLY, this information will be reduced to comments which can be read by the Restaurant Manager.

In addition, for those who sail B2B cruises, you may request the same server for both (multiple cruises). In this case, when your table and server are assigned for your first segment, the Restaurant Manager will also schedule your table and server for your remaining segments as well.

If you cannot make up your mind as to a specific cast member, you might consider making a request for a cast member by nationality or gender (ie: Hungarian or female).

Guests may also request a specific table number. Requesting a specific table number would be ideal if you absolutely LOVED the view or vantage point during your last cruise. Understand, table numbers are not the same on all ships, SO, if you loved table #42 on the Wonder, don't expect the same location on the Fantasy (especially when comparing classic to newer ships). Table locations are subject to minor changes (ie: party of 10 may require a table-top of six, and a table-top of four to be combined).

PLEASE DO NOT request a specific table number AND a specific cast member for the same cruise. Cast members are assigned to specific teams during contracts ... which allows them to work under a specific Head Server and Restaurant Manager. A cast member does not have the ability to be randomly assigned to any table within the restaurant ... not to mention the headache of being able to coordinate the changes.

Steven

Last edited by sdlong329; 09-27-2012 at 04:26 PM.
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Old 09-24-2012, 01:52 AM   #249
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trying to get in touch with awesome crew

We just finished our Fantasy cruise. It was so much fun! We met 3 amazing crew members, and I didn't think to ask for their last names to send them a thank you note or something. There was Sarah from England at the Oceaneer Club/Lab, Julian the bar tender from Jamaica, and Dylan from Tennessee, server at Palo. We were lucky enough to see Dylan at breakfast at Cabanas the last day, but with all the fuss I couldn't talk too much to him. I didn't think to ask for their last names or anything. Now I see some of you have successfully sent care pacages for your favorites, and sounds like a good idea. Can anone tell me how can I get in touch with them? Like I said, I didn't ask for last names. Does anyone here know them?
Thanks!
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Old 09-24-2012, 11:29 AM   #250
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Just got off the Dream (9/20-9/23/12)-
Zsolt(server) -Hungary
Angel(assistant server) -Thailand

THEY WERE AMAZING!!!!!
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Old 09-27-2012, 04:37 PM   #251
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Quote:
Originally Posted by prettymaca View Post
We just finished our Fantasy cruise. It was so much fun! We met 3 amazing crew members, and I didn't think to ask for their last names to send them a thank you note or something.
When it comes to a Head Server, Server, Assistant Server or Stateroom Host ... always remember to retain your gratuity receipt ... which includes their last name. In this particular case, if nobody else can help you, you might consider contacting DCL Guest Services ... send them a note of appreciation (acknowledging and thanking the cast members) ... making sure you reference your EXACT cruise. If you only recall their first name and department ... include it in your letter. Hopefully, the information will work its way down to the proper department. I am not sure if it will work, but you might consider asking Guest Services if they can help provide you with their last name. Tell Guest Services you would like to communicate with them in the future (letters or care packages). PLEASE let us know if Guest Services provides you with the information you are seeking.

On your NEXT cruise ... if you find yourself looking for a specific cast member ... whether it be a server or bartender ... make sure you ask them for their last name AND home country. More than likely, they will know why you want the information. Don't be shy ... ask them to write it down (for proper spelling). In the unlikely event they ask WHY you want the information, simply tell them you would like to acknowledge their great service. Cast members know they are rewarded for positive guest comments!

Enjoy!

Steven
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Old 09-27-2012, 04:46 PM   #252
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Quote:
Originally Posted by prettymaca
We just finished our Fantasy cruise. It was so much fun! We met 3 amazing crew members, and I didn't think to ask for their last names to send them a thank you note or something. There was Sarah from England at the Oceaneer Club/Lab, Julian the bar tender from Jamaica, and Dylan from Tennessee, server at Palo. We were lucky enough to see Dylan at breakfast at Cabanas the last day, but with all the fuss I couldn't talk too much to him. I didn't think to ask for their last names or anything. Now I see some of you have successfully sent care pacages for your favorites, and sounds like a good idea. Can anone tell me how can I get in touch with them? Like I said, I didn't ask for last names. Does anyone here know them?
Thanks!
We really liked Dylan, too. He was a nice boy (now I sound ancient, but I'm really not!) and he told us he's getting married soon! If you can find him, you might send him a little engagement/wedding note or gift. And put our name on it! Just kidding
Good luck!
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Old 09-27-2012, 05:01 PM   #253
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DCL answered

Thanks all for answering my questions. Yes, I sent a nice email thanking and praising all the cast members who were so very nice to us. They replied to me yesterday telling me they'll let all of them and their superiors know. I didn't talk long enough with Dylan to find out he was getting married! Probably because me and DH spent all the time goofing with him X-D Now I really want to send him and his fiancee something. oh well, we'll see if they do send me more info or not. Thanks all!
Macarena
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Old 09-27-2012, 05:47 PM   #254
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Is Server Eka (Rebeka) from Bali, Indonesia on the fantasy?
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Old 09-27-2012, 10:06 PM   #255
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how do you find out the last name of a CM after the fact?? my daughter would love to send Nikki from the BBB the picture of the both of them...
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