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Old 09-16-2013, 05:05 PM   #2761
Laurieannc
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Hi all. We will be staying at the Swan in October. We will be at AOA for two days before we arrive at the Swan. We are also AP holders. Since we are staying at AOA, we can get the magic bands with FP+, etc. However, when I tried to link my existing Swan reservation to My Disney Experience, it wouldn't allow it. I called Disney directly and they told me that you cannot link a Swan room only reservation with My Disney Experience. The agent I spoke with at first told me you couldn't link ANY Swan reservation to MDE, but I advised them that it was an option on the website, which he looked into and then told me that only packages could be linked. I figured I would ask here if that sounds correct or do I have to call back Disney and get a more knowledgable agent who can help me.

Also, FWIW, at our most recent stay at the Dolphin in July 2013, the Dolphin informed us that they were no longer offering the free internet waiver of resort fee for SPG Gold members. They advised that they opted out of it. We are SPG gold and stay at both the Swan and Dolphin a few times a year. They did waive the resort fee for us that trip after I requested they do so, but they said they would not be able to do it in the future. I saw on some previous posts that others were able to get the resort fee waived still. Was this before or after July 2013? Also, was it at the Swan or Dolphin?

Thanks in advance for all info!!!
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Old 09-16-2013, 05:24 PM   #2762
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Originally Posted by Laurieannc View Post

Also, FWIW, at our most recent stay at the Dolphin in July 2013, the Dolphin informed us that they were no longer offering the free internet waiver of resort fee for SPG Gold members. They advised that they opted out of it. We are SPG gold and stay at both the Swan and Dolphin a few times a year. They did waive the resort fee for us that trip after I requested they do so, but they said they would not be able to do it in the future. I saw on some previous posts that others were able to get the resort fee waived still. Was this before or after July 2013? Also, was it at the Swan or Dolphin?

Thanks in advance for all info!!!
My last stay at the Swan was in April, and the resort fee was waived as a Gold amenity option. However, I am not surprised that they changed their offerings, as the resort fee was much more valuable than the other Gold amenity options of a free drink or 250 SPG points.
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Old 09-16-2013, 05:49 PM   #2763
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I think we stayed in one of these before...is it a king bed/sofa bed/table and chair area?

thanks
It is. We love staying in the deluxe alcove at the Swan. Our preference is the east wing and always request it.
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Old 09-16-2013, 06:44 PM   #2764
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It is. We love staying in the deluxe alcove at the Swan. Our preference is the east wing and always request it.
Thanks!
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Old 09-20-2013, 10:47 AM   #2765
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Does anyone know if the Starbucks location in the Dolphin accepts the starbuck gift card?
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Old 09-20-2013, 10:54 AM   #2766
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Does anyone know if the Starbucks location in the Dolphin accepts the starbuck gift card?
I haven't been in the Dolphin since May but I wasn't aware there is a Starbucks in it. There is a Starbucks in EPCOT, now, and the Swan/Dolphin include Starbucks house blend in the rooms.

There is a coffee bar in the Dolphin and I relish walking past it every chance I get.
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Old 09-20-2013, 10:59 AM   #2767
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Starbucks in the rooms. No Starbucks coffee shops in either resort. The two quick serve lobby locations serve Lavazza brand.
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Old 09-20-2013, 11:00 AM   #2768
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It is. We love staying in the deluxe alcove at the Swan. Our preference is the east wing and always request it.
May I ask why? We have a king alcove room reserved for our trip in December. When do you make that request.
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Old 09-20-2013, 11:16 AM   #2769
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Starbucks in the rooms. No Starbucks coffee shops in either resort. The two quick serve lobby locations serve Lavazza brand.
Ok thanks. I was misinformed lol
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Old 09-20-2013, 05:07 PM   #2770
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May I ask why? We have a king alcove room reserved for our trip in December. When do you make that request.
We really like the extra space. The king bed is for DH and me and the pull out sofa for DS. The east wing gives us so many windows which I love. We watch the Friendship boats coming and going. Love watching the walkway to the Dolphin, too.
We enjoy having a table and chairs and a balcony.

I usually send an email to the resort with my humble request about 2 months before arrival. I ask again at check in.
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Old 09-20-2013, 07:23 PM   #2771
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May I ask why? We have a king alcove room reserved for our trip in December. When do you make that request.
You can also set up your profile here and make requests, in addition to email. And when you check in as said above.

http://www.swandolphinconcierge.com/public/login.cfm
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Old 09-20-2013, 07:40 PM   #2772
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You can also set up your profile here and make requests, in addition to email. And when you check in as said above.

http://www.swandolphinconcierge.com/public/login.cfm
If only I could remember my "customer profile" information!! (too many email addresses and passwords!! I need to start writing this stuff down!! )
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Old 09-20-2013, 08:56 PM   #2773
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Ok thanks. I was misinformed lol
The coffee bar in the Swan serves Starbucks coffee, but I don't believe they accept Starbucks gift cards.
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Old 09-20-2013, 09:22 PM   #2774
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The coffee bar in the Swan serves Starbucks coffee, but I don't believe they accept Starbucks gift cards.
Thanks With it in the room we are pretty happy campers!
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Old 09-21-2013, 05:58 AM   #2775
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Has anyone on he done a split stay recently with a wdw resort with fp+/magic bands and then went over to swan/dolphin? If so, were you able to continue to use the bands?
I need to know this too! I have a split stay in November and I don't know how to order my magic bands because my theme park tickets need to start the day we get to dolphin not port Orleans.
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