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Old 07-30-2013, 09:39 PM   #2116
jkind
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Join Date: May 2013
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Quote:
Originally Posted by thumpery View Post
I still haven't received my Murano glass! It also was purchased from the Linea factory. You actually just made me feel better that someone else hasn't received theirs. As the saying goes, misery loves company. I was going to let a few more days go by and send an e-mail inquiring about the shipment. It will be a month since ordering it on August 3rd. Seems like forever - I've been really anxious to receive it.
HI thumpery - we received notice today that our glass has shipped. Right now it is sitting in Germany according to the tracking numbers. Hope it doesn't take too long. It's been a long wait, but so much better than carrying back. So far everything we had shipped has arrived in perfect condition.
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Old 07-31-2013, 11:30 AM   #2117
thumpery
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Originally Posted by jkind View Post
HI thumpery - we received notice today that our glass has shipped. Right now it is sitting in Germany according to the tracking numbers. Hope it doesn't take too long. It's been a long wait, but so much better than carrying back. So far everything we had shipped has arrived in perfect condition.

Hi jkind - Thanks so much for letting me know. I still have heard nothing, but at least it sounds promising. I hope I hear something soon too. The anticipation is driving me crazy. My dining room table looks so empty without a centerpiece. Lol!
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Old 07-31-2013, 02:12 PM   #2118
Kouris_Family
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Post pics when you do get it...

Quote:
Originally Posted by thumpery View Post
Hi jkind - Thanks so much for letting me know. I still have heard nothing, but at least it sounds promising. I hope I hear something soon too. The anticipation is driving me crazy. My dining room table looks so empty without a centerpiece. Lol!
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7/7/07 11 Night Mediterranean MAGIC
6/29/08 Mexican Riviera WONDER
7/18/2010 Baltic Cruise MAGIC
1/21/2011 Cruise to Nowhere WONDER

4/10/2012 Double Dip, Bahamas DREAM

12/23/12 Club 33, Oh Yeah
6/27/2013 Back to the Mediterranean with a new flair MAGIC

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Old 07-31-2013, 02:23 PM   #2119
thumpery
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Originally Posted by Kouris_Family View Post
Post pics when you do get it...
Hi Kay - Hope you are having a great summer! I will post a picture whenever I finally receive it.
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Old 07-31-2013, 02:37 PM   #2120
Kouris_Family
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Great, I can't wait to see what you purchased.
My summer has been very boring compared to the beginning, I have to learn how to relax.
Hope your summer is good. Miss everyone, the amazing food, and everything else...
Kay

Quote:
Originally Posted by thumpery View Post
Hi Kay - Hope you are having a great summer! I will post a picture whenever I finally receive it.
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7/7/07 11 Night Mediterranean MAGIC
6/29/08 Mexican Riviera WONDER
7/18/2010 Baltic Cruise MAGIC
1/21/2011 Cruise to Nowhere WONDER

4/10/2012 Double Dip, Bahamas DREAM

12/23/12 Club 33, Oh Yeah
6/27/2013 Back to the Mediterranean with a new flair MAGIC

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Old 07-31-2013, 04:03 PM   #2121
nzdisneymom
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Quote:
Originally Posted by Kouris_Family View Post
Great, I can't wait to see what you purchased.
My summer has been very boring compared to the beginning, I have to learn how to relax.
Hope your summer is good. Miss everyone, the amazing food, and everything else...
Kay
Re-entry has been hard.
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Ending the holidays ~ January 3 - 6 ~ Saratoga Springs
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Old 08-07-2013, 09:51 AM   #2122
thumpery
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Murano Glass Update

Here's an update for anyone interested. Since it has been over a month, I sent an e-mail regarding the status of my piece. The below is the response I just received this morning:


referring your kind message, we would like to inform you that the master in
July did not all the colors in the oven to realize your customized bowl.
Your piece has to be realized with many different colors and the time of
production depends also from the glass shade the master has in the oven.
Unfortunately he had not all colors and so he could not complete your bowl.
Now furnaces in Murano are closed for all the month of August for
maintenance terms of the ovens.
The master told me that as soon as he opens again the oven the first week of
September he will immediately start the realization of your bowl.

We thank you and we remain at your full disposal for any other information
or help you may need

Our best regards from Murano,



So, it looks like I won't be receiving my beautiful piece until September. On the bright side, it will be a nice birthday present to myself!!! (My birthday is in September.) Also, it's like my wonderful vacation isn't over yet; I still have one more souvenir to receive.

I'm very happy our cruise wasn't in August, seems that the heat is so high that most people take their holidays then and many places our closed down.

Hope you are all having a wonderful summer! I'm still missing the ship and wonderful Italian food!
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Old 08-07-2013, 10:30 AM   #2123
Kouris_Family
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You have such a great attitude towards your purchase, I am sure they will do an exceptional job since you have had to wait longer than expected. I still can't wait to see the picture when you receive your masterpiece.
I too still miss our table mates, our new friends we met on the cruise (this means you too), the ports, the cast members, the food, all of it. It was an amazing trip for sure. Hope the rest of everyone's summer is great too. We have a few short little things planned. A day in Catalina Island (only 75 min. boat ride), Wine tasting in Temecula, that's about it.
Take Care
Kay



Quote:
Originally Posted by thumpery View Post
Here's an update for anyone interested. Since it has been over a month, I sent an e-mail regarding the status of my piece. The below is the response I just received this morning:


referring your kind message, we would like to inform you that the master in
July did not all the colors in the oven to realize your customized bowl.
Your piece has to be realized with many different colors and the time of
production depends also from the glass shade the master has in the oven.
Unfortunately he had not all colors and so he could not complete your bowl.
Now furnaces in Murano are closed for all the month of August for
maintenance terms of the ovens.
The master told me that as soon as he opens again the oven the first week of
September he will immediately start the realization of your bowl.

We thank you and we remain at your full disposal for any other information
or help you may need

Our best regards from Murano,



So, it looks like I won't be receiving my beautiful piece until September. On the bright side, it will be a nice birthday present to myself!!! (My birthday is in September.) Also, it's like my wonderful vacation isn't over yet; I still have one more souvenir to receive.

I'm very happy our cruise wasn't in August, seems that the heat is so high that most people take their holidays then and many places our closed down.

Hope you are all having a wonderful summer! I'm still missing the ship and wonderful Italian food!
__________________

7/7/07 11 Night Mediterranean MAGIC
6/29/08 Mexican Riviera WONDER
7/18/2010 Baltic Cruise MAGIC
1/21/2011 Cruise to Nowhere WONDER

4/10/2012 Double Dip, Bahamas DREAM

12/23/12 Club 33, Oh Yeah
6/27/2013 Back to the Mediterranean with a new flair MAGIC

5/17/14 Cruise to Nowhere Wonder
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Old 09-15-2013, 02:53 PM   #2124
thumpery
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Murano Update - If anyone's interested - LOL!

It's been a long wait, but I just received an e-mail that my bowl was complete. Unfortunately, the bowl the artist created was not to the specifications I requested. It was the correct color, but my bowl was to be 6-8" tall with a bigger base and less of a top rim. I have e-mailed her back, and she is going to speak to the artist Monday. So, my excitement has turned into a bit of disappointment. On a positive note, they have been so kind and understanding. Not sure why, but the pictures did not attach with the below e-mail I received from them. The wait continues.


as promised the master realized your nice bowl for September (see pictures
attached).
It measure about cm. 33 (13 inches) of diameter and about cm. 10 (4 inches)
of height.

I do not know the day of your birthday but...Happy Birthday! :-)

I wait for your kind confirmation to ship it and I remain at your full
disposal

Have a lovely week-end

Claudia
LINEA MURANO ART


So, the wait continues!!!

Anyone else anxiously awaiting 2015 summer schedule? Hope they come out with something special!!!
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Old 09-15-2013, 08:37 PM   #2125
Kouris_Family
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Location: Orange County
Posts: 204

Oh my goodness, that is so disappointing. I hope they make the one you want and wouldn't it be a nice surprise if they sent both for the inconvenience?

I always love to see where Disney is going next but I have been informed that we won't be going back to Europe for awhile. I will have to work on that one.

Kay

Quote:
Originally Posted by thumpery View Post
It's been a long wait, but I just received an e-mail that my bowl was complete. Unfortunately, the bowl the artist created was not to the specifications I requested. It was the correct color, but my bowl was to be 6-8" tall with a bigger base and less of a top rim. I have e-mailed her back, and she is going to speak to the artist Monday. So, my excitement has turned into a bit of disappointment. On a positive note, they have been so kind and understanding. Not sure why, but the pictures did not attach with the below e-mail I received from them. The wait continues.


as promised the master realized your nice bowl for September (see pictures
attached).
It measure about cm. 33 (13 inches) of diameter and about cm. 10 (4 inches)
of height.

I do not know the day of your birthday but...Happy Birthday! :-)

I wait for your kind confirmation to ship it and I remain at your full
disposal

Have a lovely week-end

Claudia
LINEA MURANO ART


So, the wait continues!!!

Anyone else anxiously awaiting 2015 summer schedule? Hope they come out with something special!!!
__________________

7/7/07 11 Night Mediterranean MAGIC
6/29/08 Mexican Riviera WONDER
7/18/2010 Baltic Cruise MAGIC
1/21/2011 Cruise to Nowhere WONDER

4/10/2012 Double Dip, Bahamas DREAM

12/23/12 Club 33, Oh Yeah
6/27/2013 Back to the Mediterranean with a new flair MAGIC

5/17/14 Cruise to Nowhere Wonder
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Old 09-17-2013, 01:26 PM   #2126
disprincess4ever
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Quote:
Originally Posted by Kouris_Family View Post
Oh my goodness, that is so disappointing. I hope they make the one you want and wouldn't it be a nice surprise if they sent both for the inconvenience?

I always love to see where Disney is going next but I have been informed that we won't be going back to Europe for awhile. I will have to work on that one.

Kay
Do you mean your family is not going back for a while, or Disney is not have med cruises in 2015? I'm kinda hoping they have Baltic cruises in 2015 instead of Med ones
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Old 09-17-2013, 08:19 PM   #2127
Kouris_Family
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Oh yeah, just our family. If you have not been on a Baltic Cruise and Disney has another one you have to book it. That was an amazing trip.
Kay


Quote:
Originally Posted by disprincess4ever View Post
Do you mean your family is not going back for a while, or Disney is not have med cruises in 2015? I'm kinda hoping they have Baltic cruises in 2015 instead of Med ones
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7/7/07 11 Night Mediterranean MAGIC
6/29/08 Mexican Riviera WONDER
7/18/2010 Baltic Cruise MAGIC
1/21/2011 Cruise to Nowhere WONDER

4/10/2012 Double Dip, Bahamas DREAM

12/23/12 Club 33, Oh Yeah
6/27/2013 Back to the Mediterranean with a new flair MAGIC

5/17/14 Cruise to Nowhere Wonder
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Old 09-17-2013, 08:55 PM   #2128
thumpery
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A Baltic cruise is what our family is hoping for!!! Or anything new and special!!

Kay, you have over a year to work on your family! There's still hope!!
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