2012 "What's on National's Emerald Aisle?"

[LisaTC]

Originally Posted by gmeh1

No, it does not matter what side you pickup from or drop off at, both sides have all the rental companies. Not complicated at all. You deplane on the airside, take a tram to the main terminal, you will be on the 3rd. floor, luggage pickup is on the 2nd. floor and car rental is on the 1st/ground floor.
If you use National, you just go out the ground floor, cross the "street" (now equipped with walk/don't walk signals) and select your car.
Returning is easy, just follow the signs.

AWESOME! Thanks

[Mouse511]

Hi - We have used National EI on all of our trips to WDW out of MCO but have always flown Delta - Delta dropped the direct flight from our airport, so now we are going to fly Jetblue.

Delta is on the B side - Jetblue is on A side - so I have never been to A side - which side has better cars in the EI ? or does it not matter.

B side has always been super easy and we have always had good luck with nice new cars......I hope the A side is just as good or better ?

Oh and should we be concerned that we are not getting in until after 8pm the day we arrive ?

Thoughts ?

[gmeh1]

Originally Posted by Mouse511

Hi - We have used National EI on all of our trips to WDW out of MCO but have always flown Delta - Delta dropped the direct flight from our airport, so now we are going to fly Jetblue.

Delta is on the B side - Jetblue is on A side - so I have never been to A side - which side has better cars in the EI ? or does it not matter.

B side has always been super easy and we have always had good luck with nice new cars......I hope the A side is just as good or better ?

Oh and should we be concerned that we are not getting in until after 8pm the day we arrive ?

Thoughts ?

Both sides are pretty much the same. A side is somewhat larger. Depends on what day you are arriving, but, I am sure you will find something you like.

[goodferry]

We just left the B side and there were at least 6 minivans, a few Nissan Altimas, and a Toyota. We got a really nice Town and Country.

[sargenca]

Originally Posted by goodferry

We just left the B side and there were at least 6 minivans, a few Nissan Altimas, and a Toyota. We got a really nice Town and Country.

Wow! Score! Thanks for letting us know what's was on the aisle...

[OrangeCountyCommuter]

But do not bother to reserve a premium.

Arrived yesterday around 1. B side no premiums. Told me to go to Alamo. Where a very rude agent told me "no paperwork, no car". Rather then fight I went to A. Once again no premiums. They did find me an Avalon

And, amazingly, there were LOTS of premiums on Alamo. Kind of makes me wonder what the deal is. I would not have been mad if I had not seen all the Alamo cars and then had to deal with "where is your paperwork".

[alamocares]

Dear OCC,
Thank you so much for your feedback. We always strive to provide the best possible service, as well as exceptional vehicles. If you would like to email us with your contact information, rental agreement number, and exact rental location we would love to address this issue. Our email address is Care[at]nationalcar.com (Kat)

[mkymouse4ever]

[OrangeCountyCommuter]

Originally Posted by alamocares

Dear OCC,
Thank you so much for your feedback. We always strive to provide the best possible service, as well as exceptional vehicles. If you would like to email us with your contact information, rental agreement number, and exact rental location we would love to address this issue. Our email address is Care[at]nationalcar.com (Kat)

I have already sent a complaint to National. Thanks.

[gmeh1]

Originally Posted by OrangeCountyCommuter

I have already sent a complaint to National. Thanks.

Hopefully you sent one to Alamo also. Since they were, apparently, the most rude.

[OrangeCountyCommuter]

Originally Posted by gmeh1

Hopefully you sent one to Alamo also. Since they were, apparently, the most rude.

That's kind of sad statement.. the"most" rude.

Since I didn't rent from Alamo I complained to the company who gets the $$$. I did say that this reminded me of WHY I don't rent from Alamo.

And on a more positive note.

Picked up last night. For those of you in the mini van/SUV hunt at 9 or so last night there were lots of options (For those of us wanting cars it was a little slim) One guy was waiting on something to be brought around and while I completed a call with my office in California I sat there... he waited at least 20 minutes so if you want a "special" car do be prepared to wait. Cars were being brought up, just not what he wanted i guess.

I had to go back this morning (I had a brain dump and took a 2 door car which isn't going to work) So at 9 AM or so B side had SUVs Mini Vans and a better selection of cars. (I got a nice Maxima off the Executive and they had lots of the 300s if you like them)

[HayGan]

Originally Posted by OrangeCountyCommuter

That's kind of sad statement.. the"most" rude.

Since I didn't rent from Alamo I complained to the company who gets the $$$. I did say that this reminded me of WHY I don't rent from Alamo.

And on a more positive note.

Picked up last night. For those of you in the mini van/SUV hunt at 9 or so last night there were lots of options (For those of us wanting cars it was a little slim) One guy was waiting on something to be brought around and while I completed a call with my office in California I sat there... he waited at least 20 minutes so if you want a "special" car do be prepared to wait. Cars were being brought up, just not what he wanted i guess.

I had to go back this morning (I had a brain dump and took a 2 door car which isn't going to work) So at 9 AM or so B side had SUVs Mini Vans and a better selection of cars. (I got a nice Maxima off the Executive and they had lots of the 300s if you like them)

Thanks for the update of what was there. I'llbe picking off the Exec aisle late Friday night and I'mm hoping for something good (although I'll have my boys with me and who knows what they will make me pick )

[gmeh1]

Originally Posted by OrangeCountyCommuter

That's kind of sad statement.. the"most" rude.

Since I didn't rent from Alamo I complained to the company who gets the $$$. I did say that this reminded me of WHY I don't rent from Alamo.

And on a more positive note.

Picked up last night. For those of you in the mini van/SUV hunt at 9 or so last night there were lots of options (For those of us wanting cars it was a little slim) One guy was waiting on something to be brought around and while I completed a call with my office in California I sat there... he waited at least 20 minutes so if you want a "special" car do be prepared to wait. Cars were being brought up, just not what he wanted i guess.

I had to go back this morning (I had a brain dump and took a 2 door car which isn't going to work) So at 9 AM or so B side had SUVs Mini Vans and a better selection of cars. (I got a nice Maxima off the Executive and they had lots of the 300s if you like them)

It is indeed a sad comment. But, what you faced was a very very bad/sad situation. The ones at Alamo should have been called out, regardless of who you had the contract with. Hell, I was never rude to someone asking about another rental company. If you don't mention things that are wrong, nothing ever gets fixed.
Guess that customer knew how to get what he wanted by using the radio or asking the agent for help.

[gmeh1]

Originally Posted by HayGan

Thanks for the update of what was there. I'llbe picking off the Exec aisle late Friday night and I'mm hoping for something good (although I'll have my boys with me and who knows what they will make me pick )

Things change on a daily, if not hourly, basis, so what CCC saw does not mean it will be the same when you get there.

[HayGan]

Originally Posted by gmeh1

Things change on a daily, if not hourly, basis, so what CCC saw does not mean it will be the same when you get there.

Oh I know but it is nice to get updates