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Old 10-24-2011, 11:25 AM   #1
Duchie
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Who to Notify?

We let my niece use some points for a few nights at OKW recently. They had a great time and wanted to send an email to DVC about a couple of CMs who were exceptionally good. What's the best email to use for this?

TIA!
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Old 10-24-2011, 01:05 PM   #2
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I'd suggest you send it to the DVC member satisfaction team. I'm sure they normally just get complaints, so it would be good for them to get the Kudos as well.

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dvcmembersatisfactionteam@disneyvacationclub.com
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Old 10-24-2011, 01:15 PM   #3
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That CM will appreciate the good review. Disney takes customer comments very serious.....both good and bad.
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Old 10-25-2011, 10:24 AM   #4
Duchie
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Thanks for the info. Is there one for Disney in general that she could use? I'm not sure if her comments are about DVC specifically or something else, so I'd like to send her both of them.
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Old 10-25-2011, 10:35 AM   #5
Brian Noble
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Here's the generic email address for WDW:

wdw.guest.communications@disneyworld.com
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Old 10-25-2011, 06:53 PM   #6
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THATS A GOOD THING
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Old 10-26-2011, 12:15 PM   #7
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Last year, in August (never again) I passed out at the MK on a very hot day. One of the custodians who sweeps Main Street helped my wife by finding help and bringing cool towels for my forehead.

A few nights (I emphasize nights since it is cooler then) we were back in the MK and saw this gentleman. We thanked him for his help and got his name. I then wrote to guest relations asking them to pass on my thanks. I got a nice letter back that they had forwarded my thanks to his management and would be notifying him. I'm sure our letter helped him out in a little way.
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