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Old 03-16-2012, 05:44 PM   #1
Sgt Mickey
I will always remember where I was that day
I am defiantly going to attempt as many as I can
I thought I had never up there but I think I erased it and my brain went somewhere else
 
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Join Date: Feb 2009
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I upgraded Bolt to blu ray

and came home and put my points in for the Disney Movie reward and they came up as The Nightmare Before Christmas Blu Ray dvd instead of Bolt Blu ray dvd

Anyone ever have this problem and what did you do? If I emailed them would they respond? Maybe I should leave a message on their fb page?
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Old 03-17-2012, 07:57 PM   #2
Micca
You gotta love a great plan like that
Will be spending some time with George Harrison
I have known whack-a-doodles in my day
 
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I think they will respond to email. I had an issue with the coupon for Lady & The Tramp blu-ray where the system didn't recognize the code from my old DVD. I emailed them and actually ended up on the phone with someone who helped me get the coupon downloaded. Might take a couple of days, but it worked for me.
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Old 03-18-2012, 06:38 PM   #3
Sgt Mickey
I will always remember where I was that day
I am defiantly going to attempt as many as I can
I thought I had never up there but I think I erased it and my brain went somewhere else
 
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Join Date: Feb 2009
Location: Virginia
Posts: 4,756

Thanks I will. I have emailed them before about coupon problem never hear back.
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Old 03-20-2012, 08:40 AM   #4
Sgt Mickey
I will always remember where I was that day
I am defiantly going to attempt as many as I can
I thought I had never up there but I think I erased it and my brain went somewhere else
 
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Join Date: Feb 2009
Location: Virginia
Posts: 4,756

Just in case this ever happens to you...I did send a message through fb and she sent me a message back saying to scan the bar code of the Bolt movie and they gave me my Bolt points
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Old 03-20-2012, 08:51 AM   #5
Micca
You gotta love a great plan like that
Will be spending some time with George Harrison
I have known whack-a-doodles in my day
 
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Join Date: Dec 2000
Location: Mostly the basement
Posts: 20,319

Glad that got you fixed up. Thanks for the tip on the FB connection.
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