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Old 06-25-2011, 05:07 PM   #76
TerBear4
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Quote:
Originally Posted by CookieDiva View Post
Glad that things went well for you at check in! So you were able to check in a few hours before 4 pm? (It really doesn't matter for us, since we will be at Clearwater the day of our check in and won't be getting to WBC until early evening.) Could you tell me what size and type of unit you rented? I am trying to decide what building/view we should request.

Hope that you are having a great time!
We have a deluxe two bedroom. We checked in between 1:30pm and 2:00pm. The room was not ready, so we made our Walmart trip. While we were there they called my cell phone to let me know our room was ready. When I came back I didn't have to wait, just asked for my room keys!
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Old 06-25-2011, 09:03 PM   #77
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Checked in today after driving straight through from Michigan. Got to check in line around 1:15pm, up there at 1:30. Room not ready. Mind you there were alot of people waiting around for rooms evidently. Understanding it was early we asked if at all possible to get one soon as we needed showers etc. The crowd kept accumulating and more and more people were complaining about waiting.

You cant tell me that there werent any rooms available a little early. None. No one seemed to be getting a room. A couple who had arrived at 10am got their room at 3:30. A guy who is a Platinum owner waiting for his presidential unit was told he would be in 2:30 and at 3:30 still waiting. He was still waiting when we got our room

We finally got our room at 4pm on the dot but it was quite frustrating as it was so crowded in the lobby and people were getting upset. Seems they didnt have enough housekeepers cleaning the rooms for how busy they are.

I can only imagine what time those who checked in at 4pm got their rooms. Just not run very well. We have stayed at many timeshares in Orlando and if we tried to check in early never had to wait 2 1/2 hours.

Anyway I had requested high floor, fireworks view and got building 5, 7th floor. Well we can see the parking garage and if you look up you can see the EPCOT ball and we could see some of Illuminations but its obviously not like we waited for a good room for our request.

Oh well the unit is really nice and we are happy about that. If its like this today I wonder how bad it will be Friday, sat and sun of July 4th weekend
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Old 06-25-2011, 09:38 PM   #78
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We won't be be able to check in until around 10pm....anyone know if requesting a building that late at night will work or do they already have you in a room before you check in?

We'd also prefer a pool view, are those less popular than the theme park view?
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Old 06-25-2011, 09:53 PM   #79
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Quote:
Originally Posted by TerBear4 View Post
We have a deluxe two bedroom. We checked in between 1:30pm and 2:00pm. The room was not ready, so we made our Walmart trip. While we were there they called my cell phone to let me know our room was ready. When I came back I didn't have to wait, just asked for my room keys!
Thanks for the information. Will have to think about whether or not to "request." We are checking in on a Monday evening, so it could be just the luck of the draw - or basically what's leftover. Ack! I hadn't thought about that. Hmmmm.

Anyway, hope that you have a great trip TerBear. You will have to let us know how the AC worked in your second bedroom.
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Old 06-26-2011, 12:51 AM   #80
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Originally Posted by CookieDiva View Post
Thanks for the information. Will have to think about whether or not to "request." We are checking in on a Monday evening, so it could be just the luck of the draw - or basically what's leftover. Ack! I hadn't thought about that. Hmmmm.

Anyway, hope that you have a great trip TerBear. You will have to let us know how the AC worked in your second bedroom.
I think if you prefer a lake view can't hurt to call ahead and request....its half the resort...not guaranteed, but might as well ask.
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Old 06-26-2011, 05:41 PM   #81
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We will be there Nov 5 - 11. Does anyone have any more info on the restaurants?
We'll be there the same week as you, November 6-12. I'm curious about the restaurants as well, since that's the only thing I haven't done much research on.
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Old 06-26-2011, 06:49 PM   #82
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Thank you for the tip on the A/C unit! This Canadian will pretty much melt without A/C in Florida in summer!!!!!!!!

Off in 15 days!!!!!!
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Old 06-26-2011, 08:56 PM   #83
TerBear4
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Quote:
Originally Posted by CookieDiva View Post
Thanks for the information. Will have to think about whether or not to "request." We are checking in on a Monday evening, so it could be just the luck of the draw - or basically what's leftover. Ack! I hadn't thought about that. Hmmmm.

Anyway, hope that you have a great trip TerBear. You will have to let us know how the AC worked in your second bedroom.
No problems with the AC unit at all! It has been almost too cool! I love being cold!

I have had no complaints since we arrived on Friday, other than a few severe storms. Today was beautiful though.
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Old 06-26-2011, 09:08 PM   #84
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Old 06-27-2011, 06:04 AM   #85
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I can only imagine what time those who checked in at 4pm got their rooms. Just not run very well. We have stayed at many timeshares in Orlando and if we tried to check in early never had to wait 2 1/2 hours.
I have. We checked in at 10:00am and went off to the pool expecting a call at anytime. Then went to lunch. Then went to dinner (calling back to check status every ~ 90 minutes.

Finally went and sat in the lobby at 7:00 pm. Got our room about 8:15.

This was at Beach Club Villas. These things happen everywhere.
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Old 06-27-2011, 10:56 AM   #86
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Rating any resort based on the ability or lack of ability to check in early is really stepping way out of bounds IMO. A well run resort needs the proper time to correctly and methodically prepare the units. If they consistently check in large numbers of guests prior to the posted check in time they are either getting the rooms emptied early regularly - unlikely as many want not only early check in but also late checkout! - OR they are skimping on the cleaning/maintenance. Sadly the number two option often seems to be the case at Wyndham resorts. We have found far too many Wyndham's that have beautiful facilities that are woefully maintained. We have stayed in over a dozen including some Presidentials which oddly where the worse kept up of all.

While we appreciate the possibility of an early check in we don't plan on it nor is it always a plus. Getting a filthy unit (a Presidential at Grand Desert) that they then needed over two hours to bring into shape was hardly a plus. Let them have the time they need to properly clean and maintain the unit(s) and accept that check in starts at 4 PM not 1 or 2. I think everyone would be better served. Of course I also think the idea of "view" is way over rated. The units are nearly all the same (in any given configuration) and what is outside my window or balcony except for the few minutes we spend looking out or sitting really doesn't matter much. If it's clean, upscale and at he resort I want I'm happy. Parking lot or sky - the view is fine with me unless we're in a basement or looking at a dumpster. The rest are fine.
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Old 06-27-2011, 11:01 AM   #87
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Has anyone read the reviews recently on tripadvisor.com? I must admit there is a side of me that's a little worried.

Is there a broom or vaccuum in the units? We'll be there for 2 weeks so I want to keep it tidy. Or does anyone know how much it costs to request a cleaning?
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Old 06-27-2011, 11:12 AM   #88
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We'll be there for 2 weeks so I want to keep it tidy. Or does anyone know how much it costs to request a cleaning?
There was a "carpet sweeper" thing in our unit. You know one of those non electric things with a handle? Not the best but it got the job done.

I don't know about the cost of cleaning.
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Old 06-27-2011, 11:17 AM   #89
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There was also a broom but no mop.
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Old 06-27-2011, 11:25 AM   #90
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It must be really hard to clean these units so quickly. I saw the maids with their "clean kits". Not big carts like at Disney hotels. It looked like they go in, do all the laundry while they clean, restock the incidentals. This must take at least 2 hours per unit or more. While check out is at 10am, they would need a LOT of housekepers to turn the whole resort over (1100 rooms?) each weekend.

Our room was ready at 4pm but we were in Tower 6. Don't know if that makes a difference? Seems like Tower 6 is pretty self contained.
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