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Old 06-10-2011, 09:54 PM   #1
Wadecool
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Photopass photos expired, but disaster averted!

I just wanted to share this story to let anyone who has their photopass pictures expire, all is not lost. Our photos were set to expire on June 8th. Due to a crazy schedule, I didn't realize it until the 9th. At 9pm last night (the 9th) I called the customer service number on the photopass website and left my card ID numbers, my cell number, and a brief description explaining that my photos had expired and asked if they could be restored. At 8am, I checked the website and my photos were back! At around 9, a friendly CM called me to make sure everything worked out ok and asked if I need anything else. She couldn't have been nicer and really saved me from ending up in the doghouse with DW for losing those photos. She even gave us an extension until the 20th at no charge. The pixie dust was in full effect for sure!
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Old 06-10-2011, 10:09 PM   #2
YodaGirl
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Wow! That sounds like something that I would end up doing. Glad it all worked out well!

Oh, and I like your avatar.
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Old 06-10-2011, 10:19 PM   #3
Wadecool
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Quote:
Originally Posted by YodaGirl View Post
Wow! That sounds like something that I would end up doing. Glad it all worked out well!

Oh, and I like your avatar.
Yeah, I'm the absent minded one in our family for sure. And after I finally figured out how to edit my avatar, I had to represent Big Blue Nation.
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Old 06-10-2011, 10:26 PM   #4
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Wow! That is awesome that it all worked out for the best!
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