Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS Updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read

Thread Tools Rate Thread Display Modes
Old 02-08-2011, 08:59 AM   #1
DIS Veteran
biggroofy's Avatar
Join Date: Jan 2006
Location: Toronto
Posts: 733

Should I use Online check-in?

We will stay in GF - we used to fax in our requests (e.g. Connecting rooms, ground floor, Sago Cay).

I've heard that if I use online check-in, our rooms will be assigned by computer system, and our requests will be ignored?

Please kindly advice.
biggroofy is offline   Reply With Quote
Old 02-08-2011, 09:03 AM   #2
DIS Veteran
Join Date: Aug 1999
Location: Michigan
Posts: 3,347

Have used online check since it was available and never had a problem with requests. They are just requests anyway and not guaranteed. I find we have always gotten our requests when checking in on a Sat., but not so much mid week.

"Everybody's got a boat upon the ocean, but not everybody's sailing out to sea." K. Loggins
WDWMom is offline   Reply With Quote
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 02-08-2011, 09:09 AM   #3
I'm all ears!
Missytara's Avatar
Join Date: Apr 2009
Location: Delaware
Posts: 14,237

Originally Posted by biggroofy View Post
We will stay in GF - we used to fax in our requests (e.g. Connecting rooms, ground floor, Sago Cay).

I've heard that if I use online check-in, our rooms will be assigned by computer system, and our requests will be ignored?

Please kindly advice.
There is a new computer system, that does assign rooms. However, there is still a room assigner that does go through the requests; they are sent by computer. They no longer accept faxes, because it takes too much time to read through them, when the computer can sort them quicker.

Online check-in seems to be only helpful if you are checking in at a very busy time of day. Other than that, I would forgo it; it does require you to fill in a time of arrival. Since I arrive on a very busy Saturday after a holiday, very early in the day, and would prefer to wait for the room I requested, so I opt out of online check-in.
Missytara is offline   Reply With Quote
Old 02-08-2011, 09:26 AM   #4
Lynne M
Lynne M's Avatar
Join Date: Nov 2001
Posts: 9,188
DISboards Moderator

The automated room assignment is not just done for reservations that have been checked in online. From what we're hearing, it's done for most reservations.

Faxes have been out of favor for quite awhile now, most room assigners no longer look at them. There simply isn't enough manpower to handle the sheer volume of work, matching up random faxed pieces of paper with reservation records in the computer system.

I'd recommend calling 407-WDISNEY and adding your requests to your reservation. That's Disney's preferred process for making requests.
Lynne M is online now   Reply With Quote
Old 02-08-2011, 09:28 PM   #5
Drinking at Disney
dvcHammer's Avatar
Join Date: Dec 2001
Location: New York
Posts: 755

Yes. Use online check in.

I've installed these types of hotel management systems and in most cases rooms are preassigned before a guest checks in. It doesn't matter if you use online check in or not. (yes, I am a hotel computer systems geek)
The online check-in saves the front desk having to type in information manually and usually saves time, The check is time is much faster at hotels that use online check in.
Requests are not ignored, but they are only that, requests. The software takes normal requests into account and any requests outside of the norm are still handled by actual people. Online check in can actually help with your requests as you have "confirmed" your arrival intent once again. Even Disney has a few percentage of guest that do not arrive as scheduled and they plan for that. Guests that use an online check in are considered much less likely not to "no-show".
First Trip December 1971
64 visits so far.
Been there, done that, going back again!
dvcHammer is offline   Reply With Quote

check in, grand floridian, room request

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates

All times are GMT -5. The time now is 05:46 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.