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Old 12-28-2010, 05:53 AM   #1
miss missy
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Arrow got DCL survey-via email. High remarks to Dreams/DIS!!!

I remember the podcast team strongly suggesting we do our surveys for DCL (and Disney). I also heard Christian the cruise director say the same on the TV in the state room, that they are read and they are considered. Well, I just got the survey in my email and did it! I had some things I wanted DCL to know. I was honest 10000000% I told them of the things they did well AND what I think they can do better. I gave high remarks to Christian the cruise director, we thought he was awesome. The theater staff was great with all they did for the PCC events AND the DCL shows. The Captain changing the CC day was a great call! Yep, I gave all credits were they were due...............

And I also made sure they knew that Pete/Dreams/DIS team ROCKED in all they did for us on PCC 2.0 I made sure they knew that we got all our DCL planning info here from the DIS and Dreams. I told them it was what made our trip flawless. Oh trust me, I used all 640 characters on all comment boxes

I am so glad I took the time to do the survey. Much deserved for Pete and team!!! (and DCL)

At the end of the survey, it gave an email address to send comments to if needed. Thought I would share in case you don't get a survey but have comments...

Please note that you will not be contacted as a result of any of the comments you provided. However, if you have comments about a specific Disney Cruise Line experience and would like your comments addressed individually, please contact our Guest Communications department directly at:

dcl.guest.communications@disneycruise.com

or

Disney Cruise Line Guest Communications
PO Box 10238
Lake Buena Vista, FL 32830-0238
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Old 12-28-2010, 07:58 AM   #2
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That's awesome!!

I'm so glad to hear you enjoyed the cruise. I know they all worked hard on it - John, Pete, Kevin, etc.
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Old 12-28-2010, 11:15 PM   #3
miss missy
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oh yes NB! They did a great job all around!!
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Old 12-29-2010, 01:23 PM   #4
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Thanks for the high praise and for taking the time to specifically mentioning the DIS/Dreams in your comments to DCL - that means a lot to me
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Old 12-29-2010, 03:54 PM   #5
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Quote:
Originally Posted by WebmasterJohn View Post
Thanks for the high praise and for taking the time to specifically mentioning the DIS/Dreams in your comments to DCL - that means a lot to me
Does Dreams send out a post travel evaluation survey? I hope they do.
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Old 12-29-2010, 04:08 PM   #6
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Quote:
Originally Posted by TXYankee View Post
Does Dreams send out a post travel evaluation survey? I hope they do.
You should have received an email asking you to fill it out.

If not go to your client services page and you will see a new option about the Quality Control Questionnaire - just click on that and you will get the form to fill out.
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Old 12-30-2010, 09:11 AM   #7
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Quote:
Originally Posted by WebmasterJohn View Post
You should have received an email asking you to fill it out.

If not go to your client services page and you will see a new option about the Quality Control Questionnaire - just click on that and you will get the form to fill out.
I did not get an e-mail. Thanks for letting me know about client services page!
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Old 12-31-2010, 12:07 AM   #8
miss missy
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Quote:
Originally Posted by WebmasterJohn View Post
Thanks for the high praise and for taking the time to specifically mentioning the DIS/Dreams in your comments to DCL - that means a lot to me
It was well deserved John! Like I have said, you guys did a hell of a job and everything was awesome!!!!!!!!!!!!!!!!!!!!! I mentioned how well DCL worked well with DU on the events because to us, it seemed the relationship was seamless! I had to use wdoc to do a character count I was soooo over and had to reword it. The last question gives you general comments and I was able to get it all in
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Old 12-31-2010, 12:08 AM   #9
miss missy
Is this the Dis Board Desperate Housewives Lane?
Will not be playing any reindeer games!
I was so freakin freaked out!
 
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Join Date: Jan 2005
Location: over hea' MISSING BAWB :(
Posts: 9,558

Quote:
Originally Posted by WebmasterJohn View Post
You should have received an email asking you to fill it out.

If not go to your client services page and you will see a new option about the Quality Control Questionnaire - just click on that and you will get the form to fill out.
I didn't see a survey for DU either I will log on too!!
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