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Old 06-13-2011, 05:18 PM   #1
Gena001
My "HAPPY PLACE" - @ the MK with my family! :)
 
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Join Date: Oct 2003
Location: St. Louis, Missouri
Posts: 61

Issues w/ my Disney PHOTOBOOK

Hope I picked the right forum to post this...wasn't exactly sure.

OMG - I am about to blow my stack!! We went to WDW in December. It has literally taken me until this weekend to finish my pre-purchased Disney Photo Album. The "connection was lost" a couple times & Disney rebuilt it twice. The first time they saved my whole book. The second time they only saved 70% of my book.

Now this weekend, I was done! I had even added pages & was up to 28 pages in my album. THE FILE GOT CORRUPTED AGAIN. They could only save 14 pages!!! Now I have to rebuild the other half of the book (they thought I only had 20 pages - Nope, I had 28!).

So, when I click "save" it overwrites the existing file w/ the new one. That makes sense. Now, riddle me this Batman, when I save a Word or Excel file at work it overwrites the file. But if I need to, we have a back up w/ a previous version of the file that I could restore. Does Disney not back up? I guess in some ways there would be so many people & files... but I'm literally getting sick thinking about all the time I've put in and now have to re-invest. I'm even considering saying to H E doubletoothpicks with it & quitting all together. They did give me until August 4th for free, but stil....

Has anyone else ever had this happen?

I will not do another Disney book ever again!!! It's some other online book from now on.

(BTW - if you do their book, they prefer you to work in Mozilla Firefox rather than Chrome or Explorer as it is more compatible & has "less issues".)
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1983 - Relative's House; 1986 - Senior Trip; off property; 2002 - ASMu (DD's 1st trip at age 2/3) ; 2003 - CBR; 2005 - POR, Alligator Bayou; 2006 - POR, Plantation; 2008 - OKW (studio); 2009 - ASMo; 2010 - {December 10 - 18th} Saratoga Springs @ Xmas (1 BR)



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