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Old 03-15-2011, 10:57 AM   #691
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Quote:
Originally Posted by marlaine8 View Post
Today is my 180 days for ADRs. The Poly IPO has my restaurant requests. (I called 2 days ago just to be sure!)
It's 8:30 a.m. Fla time. What time should I be getting my all-important e-mail with my confirmation numbers? I'm almost sure that last year, my confirmation e-mail came fairly early in the morning. I'm just a little nervous!
My 180 was last Tues. I went online and put in my resort conf # and it also pulled up all the ADRs they made for me so I was able to see it, so try that. Poly IPO emailed me the list the next day around 1, so I am glad I looked online, I was positively going CRAZY..LOL
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Old 03-15-2011, 11:22 AM   #692
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Ahhhh! I just checked the WDW site and it says "no dining reservations at this time"!

How long should I wait to call them? I don't want to bother them, I know they have a lot of things to do!
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Old 03-15-2011, 11:40 AM   #693
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Originally Posted by marlaine8 View Post
Ahhhh! I just checked the WDW site and it says "no dining reservations at this time"!

How long should I wait to call them? I don't want to bother them, I know they have a lot of things to do!
Give them until about 2pm their time
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Old 03-15-2011, 11:42 AM   #694
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Originally Posted by mom2travel View Post
Thanks. I checked and that wasn't it, but I hadn't thought of that.

Since I had the correct email, I will just assume they are busy and will get back to me soon. None of it was urgent
But the fact that you didn't get the autoreply leads me to believe it is floating around out there and email Neverland.

I would re-send it, just in case.
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Old 03-15-2011, 11:43 AM   #695
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Cinderumbrella--thank you for posting so quikly! I really appreciate it!
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Old 03-15-2011, 12:18 PM   #696
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Quote:
Originally Posted by marlaine8 View Post
Ahhhh! I just checked the WDW site and it says "no dining reservations at this time"!

How long should I wait to call them? I don't want to bother them, I know they have a lot of things to do!
When I logged into the site yesterday, all the ADRs the IPO made showed up. I'd either call them now or just try to make them yourself online now. t least you'll know what you have for sure that way. Sorry you're having such trouble. Good luck!
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Old 03-15-2011, 12:18 PM   #697
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Originally Posted by Cinderumbrella View Post
But the fact that you didn't get the autoreply leads me to believe it is floating around out there and email Neverland.

I would re-send it, just in case.
I have re-sent the email. It is in the hands of the Internet now

Thanks!
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Old 03-15-2011, 12:50 PM   #698
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Originally Posted by marlaine8 View Post
Cinderumbrella--thank you for posting so quikly! I really appreciate it!
You're welcome!

I really do feel your pain. A couple of years ago the GF IPO took F-O-R-E-V-E-R to get back to me. Turns out the ADR's were made first thing, but they were have software issues with the program they use to make the itineraries. I didn't get a response until I finally emailed them to see what the delay was...

ETA: I have NEVER been able to pull up the ADR's that IPO makes for me (perhaps they are using a different phone number?) But I have never shown up at a restaurant and not had an ADR either.
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Old 03-15-2011, 12:51 PM   #699
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Originally Posted by mom2travel View Post
I have re-sent the email. It is in the hands of the Internet now

Thanks!
Good!

BWI is one of the most responsive IPO's I have ever worked with. (YC is a close second, but that is because they share staff with BWI)
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Old 03-15-2011, 01:22 PM   #700
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Today is exactly 7 months until AKL CL for the first time ever First CL stay ever actually It's only for 3 nights before we move to SSR, but that's ok, we can't wait to try it out
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Old 03-15-2011, 02:24 PM   #701
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Today is exactly 7 months until AKL CL for the first time ever First CL stay ever actually It's only for 3 nights before we move to SSR, but that's ok, we can't wait to try it out
Yea !!!!!!!! Excited for you!
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Old 03-15-2011, 03:36 PM   #702
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About a month ago I e-mailed AKL IPO for something and I never got the auto reply. I called the next day to see if they got my e-mail. They DID, but the auto reply and the subsequent ADR confirmation bounced back to them. If you have an sbcglobal or att e-mail address they may be having problems. I sent another e-mail last week and again, it didn't work. I had to call to have my request taken care of.

If you haven't heard back on your requests I would definitely phone and just make sure all is well.
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Old 03-15-2011, 05:31 PM   #703
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Originally Posted by jackskellingtonsgirl View Post
About a month ago I e-mailed AKL IPO for something and I never got the auto reply. I called the next day to see if they got my e-mail. They DID, but the auto reply and the subsequent ADR confirmation bounced back to them. If you have an sbcglobal or att e-mail address they may be having problems. I sent another e-mail last week and again, it didn't work. I had to call to have my request taken care of.

If you haven't heard back on your requests I would definitely phone and just make sure all is well.
Turns out for me that is what happened. BW ipo left me a voicemail telling me they were having trouble with outgoing emails to bellsouth email addresses but did get my email. They replied to my question and even said they looked up my ADRs and added to my itinerary.
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Old 03-15-2011, 05:57 PM   #704
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Yea !!!!!!!! Excited for you!
Thanks, Brandi
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Old 03-15-2011, 07:56 PM   #705
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Turns out for me that is what happened. BW ipo left me a voicemail telling me they were having trouble with outgoing emails to bellsouth email addresses but did get my email. They replied to my question and even said they looked up my ADRs and added to my itinerary.
Thanks for posting this. I faxed my requests to YC CL last week - our 180s isn't to next month so not worried that I didn't get an immediate response but remember getting an email the last 2 years saying that they had recv'd it along with my requests so that I could make sure everything was right. I called today and they had them in the system so maybe it is my email address!
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