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Old 08-08-2010, 09:19 AM   #1
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? re: Kohl's price adjustment

Does anyone know....About two weeks ago I bought two pairs of kids sneakers and a backpack at Kohl's. Now I got the %off coupon for 30% off. Can I take these things back and get a price adjustment?

Kristie, DH Paul , DS 11 Noah , DD 9 Maddie
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Old 08-08-2010, 09:48 AM   #2
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From http://www.kohls.com

What are price adjustments?
Basically, a price adjustment is a refund! In certain cases, we'll give you money back if you bought an item, only to discover it was on sale later.
If your situation meets all these criteria, you could be eligible for a price adjustment:
You bought the item on sale or at regular price.
Within two weeks (14 days) of the purchase date, the price of the item was further reduced from the final price you paid.
You have the original, dated sales receipt.
The item is not a Clearance markdown.
The item was not previously purchased as Buy One, Get One (BOGO) merchandise.
If you bought the item online at Kohls.com and you think you're eligible for a price adjustment, e-mail us using the option below. Or, call Customer Service toll-free at (866) 887-8884.
If you bought the item at a Kohl's Store near you, please visit the Customer Service Desk at that location with your receipt.
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Old 08-08-2010, 10:45 AM   #3
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I worked at Kohl's for quite a number of years during college. There is a 2 week limit to price adjustments, but Kohl's has a "Yes We Can" policy where they want to take care of the customers and make them happy. So first I would bring in your receipt and ask if they will give you the 30% off. If they will not what I would do is go buy the same 2 pairs of shoes and backpack with your 30% off coupon and return these new items with your old receipt where you did not get the 30%.
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Old 08-08-2010, 12:41 PM   #4
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I agree with the previous poster. If this happens to me, I just buy the same items again, with the discount, and then return the items with the old receipt. I have done this several times, and never had any problems.
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Old 08-08-2010, 02:14 PM   #5
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I was going to say the same thing as the 2 PP.
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