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Old 02-23-2012, 05:32 PM   #556
btwiceborn
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Two years ago my wife, son, and I had an interesting Disney security experience. We were at the park at open, and went straight to the Small world ride after entry. Just as we were going to board the boat, a young man (around 15yo) got in line beside us. (there were very few people in line and the four of us were the only ones boarding the boat.) He was oddly talkative to us, but we were polite. During the ride, he was taking photos with his Iphone, and looking around. Just before the end of the ride, I thought I saw him take a pic of my son. I tried to act like I didn't see it, and hugged my son tight to me. As the ride came to a halt, he stood up very quickly and as he jumped out of the boat, I did see my son's face on his screen display. Incensed, I took off after him as I got outside, I spotted him heading toward the Dumbo Ride (old location). I oddly enough had my video camera on and decided that I would get footage as much as I could. I was only 20 feet from him when it appeared he was heading for a restroom so I called out to him. He turned, looked at me, and then bolted for the Cast member door just to the right of the restrooms. Since I had just gotten his face on video, I decided I would return to where I left my wife and ask for security. I had only begun to walk back to Small world ride, when a CM noticed me and asked if I needed any help. I told her I needed to talk to security, and literally within 30 seconds there were two "tourists" (disney security) helping out. Within minutes I has showed them the footage, and the central security people that watch the video monitors tracked the guy, found him and took care of business.
The security folks were very caring and understanding. During the hour or so that I wasted during this event, my wife, and son, along with my aunt and uncle were taken to the front of nearly every ride in the fantasyland area. After I finished talking with them, they gave us about 20 fastpasses, business cards for about 5-6 of the security guys at MK, and wished us well.
To top it off, when we arrived that evening at our resort (AKV), there was fresh cookies and milk with a handwritten note from Mickey.
My son had no idea what went on, but he had a wonderful time.
I would say that I was pleased not only with the efficiency of the Disney Security folks, but with their ability to spread around a little of the magic helped sooth things with my wife.

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Old 02-23-2012, 08:49 PM   #557
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My crazy Disney moment was at Pop Century when I was checking out and driving my car up to pick up my wife and girls and I saw....

a man by his minivan with the passenger door open and his sons about 10, 12 and 14 were glancing around and then the "dad" urinated in the parking lot.

I was in shock. He was in about the 12th spot from the front circle at about 7pm. It's not like I hadn't seen and dealt with that before but I was so in the Disney mindset...

Anyway, I parked and went directly inside to the check in desk, right up to a CM and told her what was going on. I don't think she believed me at first. Anyway she made a call and...

5 minutes later a security vehicle drove by.

I'm sure they used cameras and saw the guy and his delinquents drove off but still... Bizarre to say the least.

In May the crowds weren't heavy but I did notice a nice mix of uniformed and UC security in the parks.

Thanks so much for the thread and all th eposts, very interesting!
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Old 02-24-2012, 05:37 PM   #558
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Originally Posted by DizDragonfly View Post
Al Lutz talks about this incident . He mentions that security was also tied up in other parts of the park with two paramedic runs. Sounds like it was a busy day and they were just stretched too thin at that moment.

Thanks for posting that, it was an interesting read.
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Old 02-27-2012, 12:34 PM   #559
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btwiceborn, thats a crazy story. I'm glad everything worked out ok and your son was none the wiser and ok. It's hard to not completely let your guard down at WDW but people need to stay alert. You never know when a nut could be around. People have to remember that security (or police) can not see EVERYTHING or be EVERYWHERE at once. No matter how good of an operation they may have, people have to remember that THEY are first and foremost the person most responsible for their own safety until security or law enforcement can arrive. That applies everywhere, not just WDW. We all have a "radar" (or spidey sense, lol) and so often people ignore it. I'm a Police Officer and you would be surprised how many victims will say "i just knew something wasn't right but didn't really think much of it". If anyone feels that way, there is a very good chance something could be wrong. Like him talking a lot to the point where you mentioned it in your post. That caused you to have your guard up slightly. I only would wish more good people would pay attention to that "alarm" going off. It's not always something, but a lot of the time it is. It doesn't mean being paranoid (and im not trying to freak people out) and always looking over your shoulder but just to have some awareness of your surroundings, even at a place like WDW.
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Old 02-27-2012, 02:14 PM   #560
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Old 02-27-2012, 02:20 PM   #561
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Quote:
Originally Posted by MolonLabe View Post
My crazy Disney moment was at Pop Century when I was checking out and driving my car up to pick up my wife and girls and I saw....

a man by his minivan with the passenger door open and his sons about 10, 12 and 14 were glancing around and then the "dad" urinated in the parking lot.

I was in shock. He was in about the 12th spot from the front circle at about 7pm. It's not like I hadn't seen and dealt with that before but I was so in the Disney mindset...

Anyway, I parked and went directly inside to the check in desk, right up to a CM and told her what was going on. I don't think she believed me at first. Anyway she made a call and...

5 minutes later a security vehicle drove by.

I'm sure they used cameras and saw the guy and his delinquents drove off but still... Bizarre to say the least.

In May the crowds weren't heavy but I did notice a nice mix of uniformed and UC security in the parks.

Thanks so much for the thread and all th eposts, very interesting!
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Old 02-27-2012, 03:17 PM   #562
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Wow, this thread is fascinating!!
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Old 02-27-2012, 03:23 PM   #563
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Quote:
Originally Posted by btwiceborn View Post
Two years ago my wife, son, and I had an interesting Disney security experience. We were at the park at open, and went straight to the Small world ride after entry. Just as we were going to board the boat, a young man (around 15yo) got in line beside us. (there were very few people in line and the four of us were the only ones boarding the boat.) He was oddly talkative to us, but we were polite. During the ride, he was taking photos with his Iphone, and looking around. Just before the end of the ride, I thought I saw him take a pic of my son. I tried to act like I didn't see it, and hugged my son tight to me. As the ride came to a halt, he stood up very quickly and as he jumped out of the boat, I did see my son's face on his screen display. Incensed, I took off after him as I got outside, I spotted him heading toward the Dumbo Ride (old location). I oddly enough had my video camera on and decided that I would get footage as much as I could. I was only 20 feet from him when it appeared he was heading for a restroom so I called out to him. He turned, looked at me, and then bolted for the Cast member door just to the right of the restrooms. Since I had just gotten his face on video, I decided I would return to where I left my wife and ask for security. I had only begun to walk back to Small world ride, when a CM noticed me and asked if I needed any help. I told her I needed to talk to security, and literally within 30 seconds there were two "tourists" (disney security) helping out. Within minutes I has showed them the footage, and the central security people that watch the video monitors tracked the guy, found him and took care of business.
The security folks were very caring and understanding. During the hour or so that I wasted during this event, my wife, and son, along with my aunt and uncle were taken to the front of nearly every ride in the fantasyland area. After I finished talking with them, they gave us about 20 fastpasses, business cards for about 5-6 of the security guys at MK, and wished us well.
To top it off, when we arrived that evening at our resort (AKV), there was fresh cookies and milk with a handwritten note from Mickey.
My son had no idea what went on, but he had a wonderful time.
I would say that I was pleased not only with the efficiency of the Disney Security folks, but with their ability to spread around a little of the magic helped sooth things with my wife.

Can you clarify for me the issue here? It sounds like so some random guy takes a photo of your son and then you have security run him down? I'm kind of shocked at this. I mean, it's not like I want strangers to take a photo of my kid, but I'm not sure it warrants a hunting of this person down? Was there more to this story?
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Old 02-27-2012, 04:45 PM   #564
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Quote:
Originally Posted by Keurigirl View Post
Can you clarify for me the issue here? It sounds like so some random guy takes a photo of your son and then you have security run him down? I'm kind of shocked at this. I mean, it's not like I want strangers to take a photo of my kid, but I'm not sure it warrants a hunting of this person down? Was there more to this story?
The issue is this guy could be a predator. That he would take a picture of a random kid then run when he knows the kids father saw it is defintely suspicous and I feel the OP's actions are completely warranted. Who knows what other photos were on the phone? Bathroom photos of kids, waterpark photos of kids, or maybe he was looking to do more if he had the opportunity on a dark ride to a kid with no parent there. It couldve been nothing but I think based on the facts the OP shared, his reaction was completely warranted, and needed to be looked into with no further story needed. Where was this photo takers parents? Maybe he just looked like he was 15 Maybe he is 15 and it does not matter. Kid could have issues.
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Old 03-04-2012, 06:58 AM   #565
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Quote:
Originally Posted by Disneylovingdad View Post
The issue is this guy could be a predator. That he would take a picture of a random kid then run when he knows the kids father saw it is defintely suspicous and I feel the OP's actions are completely warranted. Who knows what other photos were on the phone? Bathroom photos of kids, waterpark photos of kids, or maybe he was looking to do more if he had the opportunity on a dark ride to a kid with no parent there. It couldve been nothing but I think based on the facts the OP shared, his reaction was completely warranted, and needed to be looked into with no further story needed. Where was this photo takers parents? Maybe he just looked like he was 15 Maybe he is 15 and it does not matter. Kid could have issues.
I agree completely. you can never be too safe with these kinds of people anymore
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Old 03-04-2012, 07:34 AM   #566
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Very interesting. I will def be on the lookout for these undercover peeps.
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Old 03-04-2012, 08:30 AM   #567
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btwiceborn, so he was a cast member????

This story is extremely creepy to me as I had a similar experience.

My daughters were playing in the "main" sprinkler at Epcot, in the walkway straight down the middle. As per usual, we bring bathing suits most times when we know we'll be letting them do that. There were a bunch of other children there though in various attire ranging from fully clothed to a baby boy in only a diaper and a 2 or 3 year old girl in only underwear (ugh.) Well a man came up with a professional looking camera and began taking pics. He was smiling and getting all sorts of different angles and a cast member walked up and told him he would need to stop. As the conversation progressed, there were at least 5 suits and a few "tourists" gathered around and the realization came to be that it was a CM that worked there, from China. From what I could tell, they did look through the pics but I didn't see them confiscate the film (and it did not look like a digital camera.)

By the end of it, the guy wasn't in trouble but I was totally sickened and still felt it was wrong. Even if he was taking pics of Epcot for back home or something and truly embracing the innocent moment of children playing in a water fountain, I felt uneasy about it.
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Old 03-04-2012, 08:51 AM   #568
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Bumping bc I find this thread fascinating and don't have time to read it.

And just because I love that little fun smiley guy
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Old 03-04-2012, 10:31 AM   #569
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Quote:
Originally Posted by clc053103 View Post
i actually have the opposite- a "where's security" question!

In SEpt 2001 (we were there over 9/11 so this was about on 9/4) my mother slipped, in the pouring rain, on the tile area near innoventions in Epcot (at least I think that is where we were). She fell right on her back, in front of a CM. The CM stopped to help her up, then told her where first aid was. We asked that she show us and she said no, she can't, because she would be late for her shift in one of the gift shops.

No offer to find someone to help lead us (or better yet- come get her- she was flat on her back). However, after my mother reported the incident that night, they called us repeatedly- but clearly only to protect Disney from a lawsuit, they mentioned a settlement repeatedly, not to apologize for their lack of response on the scene.

I imagine things changed quite a bit after 9/11. Having been there for the actual day, I would say they went on high alert immediately. I doubt a fall like that would go unnoticed now!
I know this is old..but SERIOUSLY?! As a Cast member myself, we have a grace period of 15 minutes before our clock-in time. If we are late due to helping a guest, they can simply tell a manager and they will fix it, especially in circumstances of safety such as this.
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Old 03-04-2012, 06:45 PM   #570
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Isn't exactly security related, but it made enough of an impression on me that I had to post it.

Remember when The Living Seas actually had a tram ride where you rode through the aquarium? I must have been about 8 years old, and decided to drag my foot outside the ride vehicle... because, you know... 8 year olds have bright ideas like that. There were sensor mats on the ground to detect people getting off the ride or something (I even remember seeing the big black mats) The ride instantly stopped and a cast member walked up to our car and GLARED at me. My parents didn't know what happened, but I was so close to pooping my pants thinking I'd be in big trouble. I'm 25 now, and that memory still haunts me!

I guess I didn't learn too well because when they added on the doors to the tram a few years back, I decided to test if they actually were monitored or not. I held it ever so slightly open with my foot, and a cast member came and gave me the same glare. I guess I'll keep my arms and feet to myself now :-)
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