Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Theme Parks Attractions and Strategies > Theme Parks Community
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 06-02-2011, 12:38 PM   #451
dfmalone
Disneyian In His Prime
 
dfmalone's Avatar
 
Join Date: May 2009
Posts: 337

Headed back in September so I will be on the look again to see if I can spot them. They were actually sitting right at the turn styles at Epcot last year, and whole group of them and at AK they were actually joking around with the uniform securtiy gaurds. It was interesting because it was not until this post that I realized that there ALL over the park, which I think is EXCELLENT
__________________


2011 WDW Caribbean Beach Resort, 2010 WDW Caribbean Beach Resort, 2009 WDW Old Key West, 2008 WDW Caribbean Beach Resort ,2007 WDW Grosvenor Inn
Me and the Wife
dfmalone is offline   Reply With Quote
Old 06-16-2011, 10:41 PM   #452
queenbetsey
Mouseketeer
 
queenbetsey's Avatar
 
Join Date: May 2010
Location: so cal
Posts: 465

[

Last edited by queenbetsey; 06-16-2011 at 10:49 PM. Reason: already answered in an earilier post
queenbetsey is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 07-04-2011, 11:48 PM   #453
axpo23
Mouseketeer
 
Join Date: May 2011
Location: Virginia
Posts: 102

[QUOTE=. The most amazing part of this-- not the speed in which they responded, but the fact they were able to do it, because the family was brazilian, and spoke portugese. Yet, disney security witnessed, reacted, and diffused a difficult situation in seconds, even overcoming a language barrier. Bravo to security[/QUOTE]


Awesome!!! Maybe we should have Disney Security resolve the whole conflict in the middle east. Someone suggest this to the President!
axpo23 is offline   Reply With Quote
Old 07-05-2011, 05:48 AM   #454
jayandstacey
DIS Veteran
 
jayandstacey's Avatar
 
Join Date: Jun 2006
Posts: 1,447

Quote:
Originally Posted by ParrotBill View Post
A couple of years ago my family and I were on a resort bus heading to the MK... as we made a turn the driver oversteered and CRACK! the side view mirror hit a pole. You'd think that was nothing for a bus. Well in New York City maybe. At Disneyworld, the bus pulls off the the side at the bus area and security swarms the bus. First someone who is clearly a transportation supervisor escorts the driver away.

Second, we are asked to stay seated and wait for a moment. A team of suits appears from nowhere, in less that 2 minutes, and boards the bus. They interview everyone to get names, addresses, and ask if we are OK.

We,and everyone else, of course, just want to get off the bus and get into the park! The whole thing took about 15 minutes but they were very clear and thorough on their procedure!
This is purely about lawsuit prevention and benefits Disney, not any rider on the bus.

They want to know a few things:
1. Precisely who was on the bus...so that someone doesn't see a news report and claim to be on the bus, and now their neck hurts.
2. The condition of each person on the bus. They want to hear each speak, see each move...to show evidence of no injury and make note of that (or even record it).
3. They get the addresses so they can contact all passengers should a lawsuit arise. If one does, other riders would likely be asked to sign some kind of waiver of rights or possibly become part of the evidence against the accuser.

What's interesting is that Disney is willing to take the risk of holding you against your will to subject you to this. Their driver hit a pole - now you have to be subjected to 15 minutes of interrogation and being detained? This wouldn't happen in NYC as the riders simply wouldn't allow it.
jayandstacey is offline   Reply With Quote
Old 07-05-2011, 06:15 AM   #455
mishkamushka
I have been granted "Disney Power Of Attorney" for all our trip arrangements. They don't realize what they are doing!
 
mishkamushka's Avatar
 
Join Date: Aug 2010
Location: You can take the girl out of South Philly but you can't take South Philly out of the girl
Posts: 242

Quote:
Originally Posted by axpo23 View Post
Awesome!!! Maybe we should have Disney Security resolve the whole conflict in the middle east. Someone suggest this to the President!
There was a comedian a few years ago who said they should use Characters to go out and fight in the trenches. I forget the exact wording but it was something about "could you imagiane if our enemies saw giant Goofys coming at them with guns -- they would retreat for sure"

Ok, that guy was a LOT funnier than me!!
__________________
mishkamushka is offline   Reply With Quote
Old 07-05-2011, 12:34 PM   #456
Princesca
DIS Veteran
 
Princesca's Avatar
 
Join Date: Jun 2011
Posts: 730

My guess is that they pull the driver off the bus for liability reasons, too, to make sure that they aren't in some way impaired.

Good preparedness and emergency response benefits everyone. There isn't much point in debating whether or not Disney does it for themselves or for their guests. The end result is that their security staff seems to be incredibly professional and responsive, in the vast majority of cases, which is the important thing.
__________________
“There's a great big beautiful tomorrow... waiting at the end of every day!"
1981-Ft. Wilderness; 1990 and 1992-Off Site; 1993-Grand Floridian; 2012-POP; Oct. 2013-Disneyland! 2014 - CSR!
Princesca is offline   Reply With Quote
Old 07-05-2011, 12:49 PM   #457
chartle
DIS Veteran
 
chartle's Avatar
 
Join Date: Jul 2008
Location: Pgh
Posts: 14,411

Quote:
Originally Posted by Princesca View Post
My guess is that they pull the driver off the bus for liability reasons, too, to make sure that they aren't in some way impaired.

Good preparedness and emergency response benefits everyone. There isn't much point in debating whether or not Disney does it for themselves or for their guests. The end result is that their security staff seems to be incredibly professional and responsive, in the vast majority of cases, which is the important thing.
Yes I'm 100% sure the driver was given a mandatory drug test.
__________________
'77 FW Campsite, '99 FW Cabin, Feb '06 Off site Magical Music Days Band Trip, Aug '08 Offsite, Feb '10 Off site Magical Music Days Band Trip, May '11 Offsite, Dec '13 Offsite
ME DW DS23 DS22
chartle is offline   Reply With Quote
Old 07-05-2011, 03:21 PM   #458
gometros
WDWWDS Chief Weapons Inspector and Cruise Captain
Solemnly swears always to leave the tagging to the experts!! :p
 
gometros's Avatar
 
Join Date: May 2001
Location: New York
Posts: 7,397

Quote:
Originally Posted by ParrotBill View Post
A couple of years ago my family and I were on a resort bus heading to the MK... as we made a turn the driver oversteered and CRACK! the side view mirror hit a pole. You'd think that was nothing for a bus. Well in New York City maybe. At Disneyworld, the bus pulls off the the side at the bus area and security swarms the bus. First someone who is clearly a transportation supervisor escorts the driver away.

Second, we are asked to stay seated and wait for a moment. A team of suits appears from nowhere, in less that 2 minutes, and boards the bus. They interview everyone to get names, addresses, and ask if we are OK.

We,and everyone else, of course, just want to get off the bus and get into the park! The whole thing took about 15 minutes but they were very clear and thorough on their procedure!
Something similar happened to us on our recent trip. We were on a bus to EPCOT and some idiot driver cut off our bus, forcing the bus driver to slam on his brakes. A little girl sitting up front smacked her head against one of the poles. This was in no way the bis drivers fault, as a matter of fact, have to give him credit for his reaction time and managing not to hit the car. As soon as we got to EPCOT, the bus pulled over and we waited for a supervisor to come over. They a attended to the girl and there was some conversation in the front (we were in the back of the bus, so we couldn't hear everything that was going on). We were probably kept on the bus for about 10 minutes or so.
__________________
Sandy / @SandyCanetti
DVC '96

gometros is offline   Reply With Quote
Old 07-05-2011, 03:24 PM   #459
gometros
WDWWDS Chief Weapons Inspector and Cruise Captain
Solemnly swears always to leave the tagging to the experts!! :p
 
gometros's Avatar
 
Join Date: May 2001
Location: New York
Posts: 7,397

Quote:
Originally Posted by stripesace View Post
I noticed on our last day in the parks at MK walking in that there were 2 guys talking to each other, with the standard in park Moto phones on there belts. I was like but they're not in costume, or anything! I was by myself so I was going to stop and ask one of them if they were security. Before I could get the words out of my mouth one of them said "yes sir we are what you think we are, but if you could keep walking we're watching a guy who doesn't know it right now." and I said "ok!" a few hours later I was waiting for my wife at the flower garden at the main gate and one of the two came up from behind me and introduced himself and presented a disney security badge and asked if I had any questions, thinking I was a leo. I wear cargo shorts that a lot of police types wear, and often get mistaken as an off duty leo,LOL. Always wanted to be a leo but never did.
Funny, took me a second to figure out what a LEO was. I've never seen that acronym used before.
__________________
Sandy / @SandyCanetti
DVC '96

gometros is offline   Reply With Quote
Old 07-05-2011, 03:36 PM   #460
DizCaptain
°o° Disney Enthusiast
 
DizCaptain's Avatar
 
Join Date: Jul 2005
Location: Maryland
Posts: 611

I've seen undercover security "appear" a few times, but here are the 2 most recent sightings I've had.

1. My sister and I were walking into MK and noticed a large guy with a fanny pack, visor, sunglasses, really touristy looking talking to a security guard, but he had the same sort of stance, laid back and watching while talking with him. Then I noticed he had a right ear piece and a mic on his pin lanyard, hint hint, security! Then he told the Disney security guard "Alright, I gotta go, seeya later man" and walked up to two other casually dressed guys and they disappeared into the crowd of vacationers.

2. We were at Downtown Disney and were walking over to the Lego store from World of Disney. Short walk and we were in view of this spot all but for a few seconds. A big crowd walked opposite in front of us and when they parted all of a sudden in front of one of the Lego statues 4 guys with ropes had roped off the statue enough so people were distanced but could still take pictures. Now my family and I were wondering "Why are they doing that? Did some kid try to climb up there?" Then I noticed it....an unattended rather packed looking backpack sitting on the ground without an owner. Then when I realized it was a "situation" 2 bike mounted Disney security guards and an Orange County cop showed up to investigate. The owner showed up however before a dog came or anything (he was of middle eastern looks unfortunately) and got a REAL stern talking to by several of the guys who were investigating his bag to never leave a bag unattended. Also, the Orange County cop actually searched his bag checking for anything suspicious. Talk about an adventure!
__________________
Dan

"Laughter is America's most important export." -Walt Disney


DizCaptain is offline   Reply With Quote
Old 07-05-2011, 06:46 PM   #461
cjsull
Earning My Ears
 
cjsull's Avatar
 
Join Date: Nov 2010
Location: MD
Posts: 34

What an interesting thread! I just read all of it. We're going in Sept, and I'm wondering now if I'll see anyone. More likely, I'll be so in the bubble, or watching our three kids... I probably won't have the time to look!

Quote:
(3) On a morning bus a lady got very upset that another guest had a leash/backpack on a small child. She demanded that the leash be removed. She claimed to be a Child Protective Services case worker and just wouldn't quit. She actually got very mean with the obvious single mother with a baby plus this toddler. When the bus got to the Magic Kingdom it pulled up to a different stop. Two cast members and an Orange County deputy were there. When they led the "case worker" off the bus the whole bus cheered. Then the bus pulled to the regular stop where the bus driver remarked better a child on a leash than on a milk carton.
All I have to say is, AMEN! She was being a smart mommy.
__________________
Me DH DD13 DD10 DS7
cjsull is offline   Reply With Quote
Old 07-05-2011, 07:03 PM   #462
jayandstacey
DIS Veteran
 
jayandstacey's Avatar
 
Join Date: Jun 2006
Posts: 1,447

Quote:
Originally Posted by gometros View Post
Something similar happened to us on our recent trip. We were on a bus to EPCOT and some idiot driver cut off our bus, forcing the bus driver to slam on his brakes. A little girl sitting up front smacked her head against one of the poles. This was in no way the bis drivers fault, as a matter of fact, have to give him credit for his reaction time and managing not to hit the car. As soon as we got to EPCOT, the bus pulled over and we waited for a supervisor to come over. They a attended to the girl and there was some conversation in the front (we were in the back of the bus, so we couldn't hear everything that was going on). We were probably kept on the bus for about 10 minutes or so.
I dunno - I find this odd that the rest of the bus isn't 'allowed' to get off the bus. 10 minutes isn't much, I know that. And I bet that if a person asked to get off the bus, they'd let them.

But why keep everyone? I'd think Disney might be concerned in two ways:
1. Privacy of the injured person (HIPAA and all that) - what if in questioning, certain medical or personal things are overheard? What was the purpose of having the people stay on the bus to overhear those things?
2. Generally detaining guests against their will. No one boarded the bus to go to Epcot to then sit there.

I suppose that on #2, we'd all say "we're here to be detained! Detain us on Soarin, rock and roller coaster, etc!" But this is a bus.

Yes, I'm thinking about over-litigious people. And I understand it is private property. That is probably the source of Disney's rights here.

Anyway, interesting stuff. Big Brother is watching and will swoop in as needed
jayandstacey is offline   Reply With Quote
Old 07-05-2011, 08:26 PM   #463
Remmy
Mouseketeer
 
Remmy's Avatar
 
Join Date: Nov 2007
Location: Ontario, Canada
Posts: 482

What wonderful stories of security doing a great job!! Our family are grateful for such wonderful people doing a job.

For our last vacation, our GG had split up into smaller family units on one day. Our Aunt's family went to MK that day. Her DIL discovered she lost her purse while in Frontierland. She was very upset and beside herself. She then remembered she last had it in the Tomorrowland washroom, several hours before. She was so distraught the family decide to call it a day to go back to the resort to start cancelling what required cancelling. Our Aunt thought they should report it to the Lost and Found.

When she went in, and described the purse, behold it was found and turned in. It was all intact. They were dumbfounded. They asked who handed it in, if they knew, they wished to thank them. They were told a security person handed it in, and yes, it was in the Tomorrowland washroom. They were told it was immediately recovered. That story makes us all feel great, that someone had been watching and saw something was amiss. They asked them to thank the security person.

My second story, is from that same trip. My DH was waiting outside with our DS when he looked over and thought he saw a "baby" sitting/hanging weird in a stroller at MK. He went over and immediately tried to help the "baby" to be told not to touch it. He then noticed it was not a "baby" but a doll. Then he noticed the wire leading up to her ear. DH told her the "baby" looked like it was being strangled. She thanked him, repositioned the "baby" and blended quickly into the crowd. My DH has an amazing eye for details, and he said it was amazing how quickly she assimilated into the crowd, even though he knew what she looked like, what she was wearing and the stroller. They are very good at their jobs.

Once again, a huge thank you to the wonderful security person that found our cousin's purse and saved our vacation. As well, a big thank you to all the security people doing a wonderful job at keeping us safe while vacationing.

Remmy
__________________
DH , Remmy , DD (12) , DS (7)
2011*Jan/Feb*2 weeks*POFQ-Grand Gathering, 2010*Jan*1 week*POFQ, 2009*Jan/Feb*2 weeks*POP, 2006*Feb*10 days*FW-Grand Gathering, 1997*Christmas*FW-Grand Gathering
Remmy is offline   Reply With Quote
Old 07-06-2011, 08:38 AM   #464
Eljay
DIS Veteran
 
Eljay's Avatar
 
Join Date: Oct 2002
Location: Lounging around the Royal Assante Suite at the AKL in my leopard pajamas, drinking Champagne! (In my dreams!!!)
Posts: 5,825

Quote:
Originally Posted by Remmy View Post
...My second story, is from that same trip. My DH was waiting outside with our DS when he looked over and thought he saw a "baby" sitting/hanging weird in a stroller at MK. He went over and immediately tried to help the "baby" to be told not to touch it. He then noticed it was not a "baby" but a doll. Then he noticed the wire leading up to her ear. DH told her the "baby" looked like it was being strangled. She thanked him, repositioned the "baby" and blended quickly into the crowd...
Remmy
So, security officers might actually be walking around with a doll in a stroller? Wow, excellent way to blend in.
Eljay is offline   Reply With Quote
Old 07-06-2011, 08:55 AM   #465
gometros
WDWWDS Chief Weapons Inspector and Cruise Captain
Solemnly swears always to leave the tagging to the experts!! :p
 
gometros's Avatar
 
Join Date: May 2001
Location: New York
Posts: 7,397

Quote:
Originally Posted by jayandstacey View Post
I dunno - I find this odd that the rest of the bus isn't 'allowed' to get off the bus. 10 minutes isn't much, I know that. And I bet that if a person asked to get off the bus, they'd let them.

But why keep everyone? I'd think Disney might be concerned in two ways:
1. Privacy of the injured person (HIPAA and all that) - what if in questioning, certain medical or personal things are overheard? What was the purpose of having the people stay on the bus to overhear those things?
2. Generally detaining guests against their will. No one boarded the bus to go to Epcot to then sit there.

I suppose that on #2, we'd all say "we're here to be detained! Detain us on Soarin, rock and roller coaster, etc!" But this is a bus.

Yes, I'm thinking about over-litigious people. And I understand it is private property. That is probably the source of Disney's rights here.

Anyway, interesting stuff. Big Brother is watching and will swoop in as needed
I was curious too and almost tempted to stop by guest services to ask, but quite honestly we weren't in a hurry anyway and I was more impressed by how they attended to the little girl to be bothered by being retained a few minutes. I think the only thing that did bother me was there wasn't any communication from the bus driver to let us know that a) we would be delayed and b) we would have to stay on the bus. My feeling is that stuff happens and i don't mind as long as I am informed.
__________________
Sandy / @SandyCanetti
DVC '96

gometros is offline   Reply With Quote
Reply

Tags
disney, policy, security, vacation



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:32 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: