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Old 07-31-2010, 12:38 AM   #271
minnieandmickey
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No stories, but my DS doesn't call them Security, he calls them Mickey's Secret Police
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Old 07-31-2010, 06:12 AM   #272
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Originally Posted by minnieandmickey View Post
No stories, but my DS doesn't call them Security, he calls them Mickey's Secret Police
Ohh, I like that!
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Old 07-31-2010, 07:06 AM   #273
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Originally Posted by crzy4dsny View Post
The undercover security gaurds are everywhere. I can pick them out pretty easily. I am in law enforcement and watch, or pay attention, to people around me all the time where ever I am. I notice them quickly because they are doing the same thing. It's obvious to me but not my wife.
My brother in law told me a story about something he saw at the Magic Kingdom. A cm was on main street selling balloons. Someone walked up and started popping the balloons with some kind of an object. After about 20 seconds the person was surrounded by plain clothes security who just came out of no where, and they all vanished into what he thought was a fake door along mian street. My brother in law worked for the Secert Service for many years and was on President Carters private security detail. He was very impressed with the way Disney handled this. Very fast response and very discrete. Very few people even knew what was going on.

Same with us my DH has been in law enforcement for yrs between the AF and Civy that he can spot them no problem.....me Im oblivious to that kind of thing..Im more interested in seeing how long the lines are at the next attraction Im heading to!
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Old 07-31-2010, 08:18 AM   #274
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When I was in HS a group of about 40 kids from school went to WDW to do a dance/choir show. They were shoplifting from one of the stores and got caught by the undercover cops dressed as tourists. Everything was on video from the hand held cameras they had. I remembering talking to some of the folks there and they said it looked like a store full of tourists and then all of a sudden it became "swarm, swarm" and all the cops were around. This happened about 18 years ago so I'm sure the camcorders have gotten smaller.
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Old 08-01-2010, 10:00 AM   #275
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When I was in HS a group of about 40 kids from school went to WDW to do a dance/choir show. They were shoplifting from one of the stores and got caught by the undercover cops dressed as tourists. Everything was on video from the hand held cameras they had.I remembering talking to some of the folks there and they said it looked like a store full of tourists and then all of a sudden it became "swarm, swarm" and all the cops were around. This happened about 18 years ago so I'm sure the camcorders have gotten smaller.
Wow, yeah, who pays attention to someone with a
hand held camera in a place like WDW?
Very cool.
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Old 08-01-2010, 12:21 PM   #276
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DW and I saw one lurking around the ticket booths at EPCOT.He looked like a typical tourist,tacky cloths and acting "goofy" (forgive the pun) ut he had a radio cord going to his ear and seemed very intersted in ALL of the ticket sale lines.saw him later talking to a uniformed security around the corner near restrooms.thought the whole thing was pretty cool.
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Old 08-01-2010, 12:42 PM   #277
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I've worked my career in retail for a major store. Only LICENSED AND INSURED security staff is allowed to go after any shoplifter. It's a major liability issue, they need major stuff on camera before apprehending. I've actually known long term security directors who have been fired simply because one step was missing from the tape and the shoplifter sued.

I'm sure Disney follows the same steps. One wrong accusation without the back-up and hello major lawsuit.
This...for sure. We just had a loss prevention audit at my store. The steps are very clear for those of us working, even management. We are not allowed to directly ask or accuse a customer of stealing..but we can use indirect statements. It's definitely a liability issue (one store had a manager chase two teens out, and they hit her with their car).

I honestly can't say I ever remember seeing security in the parks, but maybe I'll be a bit more aware after reading everyone's stories.
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Old 08-01-2010, 12:56 PM   #278
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Yep have been able to pick out UC's and then spoken with some of the Sheriff's Deputies. Ended up trading one of my department challenge coins for a Orange County S/O coin which was a nice addition to the collection.
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Old 08-01-2010, 07:52 PM   #279
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My son was hurt at CBR last year. We were in Trinidad South, so kind of remote. My husband called 911 and before the ambulance arrived, someone from the resort was there. 911 Dispatch must have notified them, because we didn't. Within 10 minutes of the incident, there were two trucks from animal control onsite. He was initially taken to Celebration Hospital. Before they transferrd him to Florida Children's, a rep from Disney's Compassionate Response Team came to the hospital. We had a rep assigned to us that visited the hospital each day and stayed in contact throughout our visit. Excellent service!!!!
I work in a family entertainment industry/park...Yes, dispatch does call the park/resort for a few reasons. #1 they get a lot of prank calls, #2 sometimes the injured may not really need emergency services but 911 was called by someone other than the injured, #3 emergency services gaining the quickest access to the injured depends on the park/resort staff, many, many more I won't list. Can't speak for Disney but more often it's #3...ALL of our staff is educated/trained on identifying the closest gate to which locations for that purpose.

I witnessed undercover at Port Orleans French Quarter. The next building over there was a family with waaaaay too many people for the room they were in. Left outside were several large coolers, a gas camping grill (that they used frequently) and everyone's wet suits and towels drapped over anything that wasn't moving. It looked like the Clampetts (No offense if your name is Clampett, it's only a reference to the show) moved to PO and they yelled at each other A LOT. On my way to get coffee I was walking with a friendly, touristy man (I didn't notice a skin colored cord but now that I think back about it he had to be Security). He stopped to talk to one of the men belonging to the room as I kept going. When I passed back by they and all their stuff were gone. I was shocked, I was gone 10 minutes at the most. So, nosey me, sat on the bench outside of their building to see if they really were gone. Apparently they had trashed the room too. Out of the room comes a man in a resort uniform with a headboard; in walk two men with paint cans. I didn't see the before picture, but in less than an hour they had the room repainted, replaced the headboard and cleaned (Yes, nosey me walked by the room to check their handiwork. They left the door open, I guess to let the paint smell air out).
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Old 08-01-2010, 10:12 PM   #280
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Quote:
Originally Posted by Mickeyorbust View Post
I work in a family entertainment industry/park...Yes, dispatch does call the park/resort for a few reasons. #1 they get a lot of prank calls, #2 sometimes the injured may not really need emergency services but 911 was called by someone other than the injured, #3 emergency services gaining the quickest access to the injured depends on the park/resort staff, many, many more I won't list. Can't speak for Disney but more often it's #3...ALL of our staff is educated/trained on identifying the closest gate to which locations for that purpose.

I witnessed undercover at Port Orleans French Quarter. The next building over there was a family with waaaaay too many people for the room they were in. Left outside were several large coolers, a gas camping grill (that they used frequently) and everyone's wet suits and towels drapped over anything that wasn't moving. It looked like the Clampetts (No offense if your name is Clampett, it's only a reference to the show) moved to PO and they yelled at each other A LOT. On my way to get coffee I was walking with a friendly, touristy man (I didn't notice a skin colored cord but now that I think back about it he had to be Security). He stopped to talk to one of the men belonging to the room as I kept going. When I passed back by they and all their stuff were gone. I was shocked, I was gone 10 minutes at the most. So, nosey me, sat on the bench outside of their building to see if they really were gone. Apparently they had trashed the room too. Out of the room comes a man in a resort uniform with a headboard; in walk two men with paint cans. I didn't see the before picture, but in less than an hour they had the room repainted, replaced the headboard and cleaned (Yes, nosey me walked by the room to check their handiwork. They left the door open, I guess to let the paint smell air out).
now that's just messed up! whether they meant to do it or not, i will never understand those that would do that to hotel property, especially disney property! makes you wonder if they do that at home!
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Old 08-02-2010, 12:37 AM   #281
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now that's just messed up! whether they meant to do it or not, i will never understand those that would do that to hotel property, especially disney property! makes you wonder if they do that at home!
Yes. Yes they do. And their kids grow up the same most of the time.
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Old 08-02-2010, 07:18 AM   #282
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...I witnessed undercover at Port Orleans French Quarter. The next building over there was a family with waaaaay too many people for the room they were in. Left outside were several large coolers, a gas camping grill (that they used frequently) and everyone's wet suits and towels drapped over anything that wasn't moving. It looked like the Clampetts (No offense if your name is Clampett, it's only a reference to the show) moved to PO and they yelled at each other A LOT. On my way to get coffee I was walking with a friendly, touristy man (I didn't notice a skin colored cord but now that I think back about it he had to be Security). He stopped to talk to one of the men belonging to the room as I kept going. When I passed back by they and all their stuff were gone. I was shocked, I was gone 10 minutes at the most. So, nosey me, sat on the bench outside of their building to see if they really were gone. Apparently they had trashed the room too. Out of the room comes a man in a resort uniform with a headboard; in walk two men with paint cans. I didn't see the before picture, but in less than an hour they had the room repainted, replaced the headboard and cleaned (Yes, nosey me walked by the room to check their handiwork. They left the door open, I guess to let the paint smell air out).
As a responsible human being, I can't help but wonder, who's credit card was that room under? What is Disney going to charge them for the damage? I also wonder if they had the people arrested?
In my little white bread world, this trashy stuff is fascinating.
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Old 08-02-2010, 10:02 AM   #283
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As a responsible human being, I can't help but wonder, who's credit card was that room under? What is Disney going to charge them for the damage? I also wonder if they had the people arrested?
In my little white bread world, this trashy stuff is fascinating.
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If you are ejected from WDW you forfeit all payments you have made and any tickets you have are canceled and you will not receive any refund. Also, you are issued a trespass warning and if you are caught returning to WDW you can be arrested.
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Old 08-02-2010, 10:50 AM   #284
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I had an encounter with undercover security a couple of years ago. You might have noticed that I bear a resemblance to a certain popular figure. Well, that tends to attract a lot of attention when I'm in the parks, especially around Christmastime. I am always careful about just how much attention I draw however since I have heard of Disney escorting "unapproved characters" out of their parks! So, although I wear red and a Santa hat, so do a ton of folks... it's Christmas after all. I don't go around Ho, Ho, Ho'ing or singing "Santa Claus is Coming to Town" however. If someone asks if I'm Santa I'm more apt to ask back, "why, do I look like Santa", and as much as I hate to let the little ones down, I don't sign autograph books either.

Well, Mom and I were sitting at a table near the African outpost in EPCOT where several people had stopped and asked for pictures with me. As the pictures were being taken I noticed a guy a few tables over taking a bit of interest in the activities. Again I had to refuse to sign a book. Mom asked me to explain again why I was being so shy about being Santa here, since I'm hardly shy elsewhere. And I explained about Disney not wanting the liability of an unauthorized character offending (or abusing!) guests and being mistaken for a representative of the company, the liability issues, and so on. As I was in the middle of explaining I noticed the once some-what interested guy had moved much closer and was within earshot. Well, he knew he was blown so he came a little closer and introduced himself and agreed with much of what I had said, but also said that from what he'd observed Disney would have no problem with the way I was interacting with guests. That was a relief, because I had heard of security disallowing "colorful" folks taking photos with guests that were not in their party... like when people dress up for Star Wars week. Any how, the guy was very congenial and I feel safer knowing others like him are keeping watch.

Do you by chance give out little business cards to kids that think you are Santa? I only ask b/c I think we saw you when were there in 08 and when my kids spotted Santa, he came over and gave them a card with an address on where to send lists, etc.

One of the best memories of that trip!!
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Old 08-03-2010, 09:04 AM   #285
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This thread is so great! I already told my friend that I'm playing "spot the security" when we go in 3 weeks!
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