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Old 03-14-2013, 08:21 PM   #3076
mmmears
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When we went to WDW last summer, they were in the process of changing all the toiletries in the hotels. Does anyone know what they are using now at the GCH? Is it the "old" green H20 spa line like before, or something new and different?
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Old 03-15-2013, 02:06 AM   #3077
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...Is it the "old" green H20 spa line like before, or something new and different?
More of less the same, except the Grand Californian logos have been replaced by generic Disney Resorts logos.

Hotel Amenities from September 2012.

I don't recall seeing the Foot Rub recently.
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Old 03-15-2013, 12:49 PM   #3078
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Originally Posted by Nonsuch View Post
More of less the same, except the Grand Californian logos have been replaced by generic Disney Resorts logos.

Hotel Amenities from September 2012.

I don't recall seeing the Foot Rub recently.
Thanks for the info -- it looks like it's the same old stuff (no complaints there) in the newly designed bottles. Good to know!
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Old 03-15-2013, 12:53 PM   #3079
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I did not see foot cream, tooth brush, mouth wash or a sewing kit in the villas at any time when recently visiting the last 2 months. I will be in there March 30 - April 2 & see if those items will be included. OR is it just for hotel /suite guests?
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Old 03-15-2013, 05:39 PM   #3080
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I did not see foot cream, tooth brush, mouth wash or a sewing kit in the villas at any time when recently visiting the last 2 months. I will be in there March 30 - April 2 & see if those items will be included. OR is it just for hotel /suite guests?
The picture I linked was from a hotel room in September 2012. It was a concierge room, but the amenities are likely the same for all rooms. That was the only time foot cream was provided, never before or since.

Villas have slightly different amenities.

Toothbrushes seem to be randomly provided, for both hotel rooms and villas.
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Old 03-15-2013, 07:41 PM   #3081
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The picture I linked was from a hotel room in September 2012. It was a concierge room, but the amenities are likely the same for all rooms. That was the only time foot cream was provided, never before or since.

Villas have slightly different amenities.

Toothbrushes seem to be randomly provided, for both hotel rooms and villas.
Very interesting! Thanks nonsuch!
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Old 03-15-2013, 08:04 PM   #3082
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It's been my experience that the peppermint foot cream and a few of the other amenities are offered club level only (at both the GCH and the GF at WDW). YMMV
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Old 03-15-2013, 09:29 PM   #3083
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It's been my experience that the peppermint foot cream and a few of the other amenities are offered club level only (at both the GCH and the GF at WDW). YMMV
That makes sense. I don't use most of the products, but the foot cream can be soothing after stomping around all day
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Old 03-21-2013, 11:51 PM   #3084
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One of the benefits of booking a room on the concierge level:
"Staff available prior to and during your visit for reservations and vacation planning"

Has anyone had experience using the concierge services before their trip for making reservations? Wondering if its different than calling general guest services.
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Old 03-22-2013, 08:15 PM   #3085
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We went just before Christmas last year. All of our planning was done via the Disney trip office. The concierge did not do any planning for us. However, I wondered if, because we were staying concierge, they gave us everything we asked for when we needed it. We managed to get all of our character meals, holiday tour tickets, and fantasmic package tickets right when we wanted them. We did not even have to call on the specific days. The travel planner took our list of desired events, and called us when they booked them. It was super!
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Old 03-24-2013, 08:09 PM   #3086
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We went just before Christmas last year. All of our planning was done via the Disney trip office. The concierge did not do any planning for us. However, I wondered if, because we were staying concierge, they gave us everything we asked for when we needed it. We managed to get all of our character meals, holiday tour tickets, and fantasmic package tickets right when we wanted them. We did not even have to call on the specific days. The travel planner took our list of desired events, and called us when they booked them. It was super!
Thank you for the feedback! I'll give them a call.
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Old 03-24-2013, 08:22 PM   #3087
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I don't want to start a whole debate about pool hopping, but I'm wondering what the pools are like at GCH now that DCA has higher attendance? On our last trip there, we were dismayed by how crowded the pool areas were (especially since we could tell that many of the people around us were not staying at the GCH, since they were talking about how easy it was to just spend the afternoon there when they went to DCA). Is it still a problem, or is it harder to get in there? (the gate access wasn't doing much to prevent it).
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Old 03-25-2013, 02:43 PM   #3088
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...On our last trip there, we were dismayed by how crowded the pool areas were (especially since we could tell that many of the people around us were not staying at the GCH, since they were talking about how easy it was to just spend the afternoon there when they went to DCA).
GCH guests need to complain to guest services (or even ask to speak to the hotel manager).

I have had a CM ask to see my room key while I was taking photos in the pool area (it was early in the morning and the pools were empty).

Related to the pools: These lifts were recently installed on all the pools and spas.
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Old 03-27-2013, 09:01 AM   #3089
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Laundry

We will be in SoCal for a week. We could not get a villa at the 7 month mark so are staying in a GCH room. Does anyone have experience using the laundry area in the hotel? Is it convenient? Do they work okay?

This will change how I pack. I may only do one load of whites if it is sketchy or small or takes a long time (or maybe go offsite). Or if it's just fine, I will do all the clothes and take less.

Thanks in advance.
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Old 03-27-2013, 11:12 AM   #3090
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I was disappointed in the GCH pool system. After Stormalong Bay at WDW, the GCH pools seemed small and uninteresting. Now, we were there in December, and frankly, it was too cold for more than one trip down the slide. (We headed straight to the hot tub after that!) But, I could see that in warmer weather, the pools would get overcrowded for the size of the hotel. People would need to hover for even the possibility of snagging a chair! Therefore, they really should check hotel keys and issue wristbands to hotel guests to keep the availability for pool and chair use for guests of the hotel. Pool hopping is not allowed, but that has never stopped anyone. If no one is going to enforce the rule, people will take advantage, unfortunately.
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