Guests using old design refill mugs??? - The DIS Discussion Forums

TheMorgans · 11-27-2009, 08:04 AM

My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them?

She even said she saw some people using the old Dixie Landings mugs??!!??

What gives???

DVC-Don · 11-27-2009, 08:19 AM

Last time I stayed at All Stars Sports (April 2009) I saw many, many people using all kinds of mugs that obviously were not Disney refillable mugs.

CR Resort Fan 4 Life · 11-27-2009, 08:23 AM

If the Cast Members don't care to enforce the rules then it's something I wouldn't get worked up over.

anbouk · 11-27-2009, 08:24 AM

YEP... A LOT of people still use OLD mugs. Since WDW does nothing about it...it continues. Nuf' said!

scanne · 11-27-2009, 09:00 AM

polineedyan · 11-27-2009, 09:05 AM

Though many do it, I did see Cm's telling a guy at ASM that the station was for muggers only. It doesnt bother me much. I buy my mug..But when I am in the most magical place on earth, i have a lot of other things to think about.

Traveliz · 11-27-2009, 10:43 AM

Quote:

Originally Posted by TheMorgans

My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them?

She even said she saw some people using the old Dixie Landings mugs??!!??

What gives???

Because apparently management has told the CMs that is not an issue with them. All the shows, attractions, restaurants, etc have operating guidelines and it is Disney's decision how to implement them.

Liz

jobie61 · 11-27-2009, 11:16 AM

Quote:

Originally Posted by TheMorgans

My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them?

She even said she saw some people using the old Dixie Landings mugs??!!??

What gives???

Make a Dis Mug Police Citizens Arrest.

kmvand1 · 11-27-2009, 11:37 AM

Quote:

Originally Posted by TheMorgans

My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them?

She even said she saw some people using the old Dixie Landings mugs??!!??

What gives???

All I can think of is "blah, blah, blah"!!! How many times has this been "reported" on here???? Like another poster said and I agree 100% - until a cast member personally asks me to stop, I will continue to bring and use mine as well.

RoutemanDan · 11-27-2009, 11:42 AM

I like to cup my hands under the spout and drink from them. No need to carry anything around.

Gary M · 11-27-2009, 12:00 PM

When I bought mugs in '90's, the sales pitch was, they are good for a lifetime.
Maybe some of these are "lifetime" mugs.

Princess Disney Mom · 11-27-2009, 12:21 PM

The rule is you can only use the mug during the trip you bought it.

I'm sure your sister saw people cutting in lines, taking pictures when the CMs said not too. Just because people do it and don't get snagged does not make it right.

CR Resort Fan 4 Life · 11-27-2009, 12:28 PM

Quote:

Originally Posted by Gary M

When I bought mugs in '90's, the sales pitch was, they are good for a lifetime.
Maybe some of these are "lifetime" mugs.

That's a great point because if they were then those guests were doing nothing wrong.

jobie61 · 11-27-2009, 12:31 PM

Quote:

Originally Posted by TheMorgans

My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them?

She even said she saw some people using the old Dixie Landings mugs??!!??

What gives???

BTW: Tell you sister she is at Disney World and quit worrying about what mugs people are using.

goofy4tink · 11-27-2009, 01:08 PM

Quote:

Originally Posted by TheMorgans

My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them?

She even said she saw some people using the old Dixie Landings mugs??!!??

What gives???

My DxL's mug is good forever. However, it is actually only good forever at POR. But, that is beside the point. Disney does NOT care who is using what mug at any resort. If they truly cared, they wouldn't have gone to one generic style of mug...same design for every mug sold.
They could stop this practice quite easily...they just choose not to.

Yes, there is signage both at the area where you buy the mug, as well as on the mug handle itself (at least there used to be, not sure about the newest ones) that states mug refills are good for the duration of the stay in which the mug was purchased. But, that pretty much just impacts some people..they see it and believe it. Others use any type of container they can get their hands on to refill.
I don't have a huge problem with those refilling WDW mugs, but I do have an issue with refilling mugs that weren't purchased from Disney....or any other type container.

It just isn't worth the aggravation to get all upset about it.

11-27-2009, 08:04 AM	#1
TheMorgans Mouseketeer Join Date: Sep 2005 Location: Southern Illinois - 939 miles away from Mickey Posts: 232	Guests using old design refill mugs??? My sister is at WDW now. She was telling me that many, many people are using the old design of the refill mugs at her resort - POR. I thought the mugs were only good for the visit in which you bought them? Why do they allow people to use them? She even said she saw some people using the old Dixie Landings mugs??!!?? What gives??? __________________ Me DH DD Trip #12 December 2007 - POP Trip #14 March 2009 - AS Movies Trip #15 Oct/Nov 2009 Trip #16 Christmas Surprise - Dec 16th

11-27-2009, 08:23 AM	#3
CR Resort Fan 4 Life DIS Veteran Join Date: May 2006 Location: Toronto, Ontario Posts: 24,917	If the Cast Members don't care to enforce the rules then it's something I wouldn't get worked up over. __________________ Next Vacation To Walt Disney World 08/10/2010 - 08/20/2010: Disney's Contemporary Resort - Bay Lake View - Atrium Club.

11-27-2009, 08:24 AM	#4
anbouk FINALLY....DVC!!! Join Date: Jun 2006 Location: 2FarfromWDW! ~ NYC Posts: 1,065	YEP... A LOT of people still use OLD mugs. Since WDW does nothing about it...it continues. Nuf' said! __________________

11-27-2009, 09:00 AM	#5
scanne OK, I must have really small ears It is great to get exposure Might get a tutorial from a student Join Date: May 2000 Location: NJ but I wish I lived somewhere in Florida like Cinderella's Castle! Posts: 5,653	__________________ 1/92 CBR;12/96 ASMu; 6/98 CSR; 6/00 GF; 4/01 Disneyland; 6/01 Polynesian; 12/01 AK and GF; 8/03 WL; 2/04 ASMu; 10/04 WL; 7/05 Polynesian; 10/05 WL; 7/06 WL; 9/06 GF; 7/07 POP and Polynesian; 12/07 WL; 8/08 Beach Club; 6/09 Beach Club; 7/10 Polynesian Garden Concierge; 12/11 New Year's Cruise on the Dream! Is my Brother in Law Stalking me Here on DISboards??!!

11-27-2009, 09:05 AM	#6
polineedyan DIS Veteran Join Date: Apr 2008 Posts: 1,046	Though many do it, I did see Cm's telling a guy at ASM that the station was for muggers only. It doesnt bother me much. I buy my mug..But when I am in the most magical place on earth, i have a lot of other things to think about. __________________

11-27-2009, 08:19 AM	#2
DVC-Don DIS Veteran Join Date: Dec 2001 Location: Old Key West & Villas at the Wilderness Lodge ... Okay, Saratoga region of New York too Posts: 5,226	Last time I stayed at All Stars Sports (April 2009) I saw many, many people using all kinds of mugs that obviously were not Disney refillable mugs.

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11-27-2009, 11:42 AM	#10
RoutemanDan DIS Veteran Join Date: Dec 2000 Location: New Jersey Posts: 4,715	I like to cup my hands under the spout and drink from them. No need to carry anything around.

11-27-2009, 12:00 PM	#11
Gary M DIS Veteran Join Date: Aug 1999 Location: Indiana Posts: 3,365	When I bought mugs in '90's, the sales pitch was, they are good for a lifetime. Maybe some of these are "lifetime" mugs.

11-27-2009, 12:21 PM	#12
Princess Disney Mom DIS Veteran Join Date: Dec 2008 Location: Washington DC Posts: 1,503	The rule is you can only use the mug during the trip you bought it. I'm sure your sister saw people cutting in lines, taking pictures when the CMs said not too. Just because people do it and don't get snagged does not make it right. __________________ Disney Dreaming..... 2003 - Contemporary 2004 - Disneyland/Contemporary/Shades of Green 2005 - DoubleTree WDW/ POP/ Shades of Green 2006 - Contemporary/ DoubleTree WDW/ POFQ/ All Stars Music Resort 2007 - POP X 3/ Double Tree WDW 2008 - Disneyland/ BoardWalk / Off Site WDW 2009 - Offsite/Doubletree at WDW/Contemporary/Boardwalk 2010 - Disneyland / Contemporary/ Doubletree at WDW

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