Question about park tickets - The DIS Discussion Forums

greewe · 11-24-2009, 05:29 PM

I have a package including park tickets for the 4/3 deal and a seperate room only ressie for the day before the package starts. Does anyone know if I can use the tickets included in the package for the day that we have the room only ressie? I talked to two CM and gotten two different answers!

Reddog1134 · 11-24-2009, 05:38 PM

The park tickets shouldn't have any use date attached to them except that they expire 14 days after you first use them. (Unless the "No expiration date" option was chosen)

safetymom · 11-24-2009, 05:39 PM

If you can find a cast member that will remove the tickets from the package you can use them when you first arrive.

They are supposed to be able to do this but you will receive different answers from the cast members. I wouldn't count on it happening and be pleasantly surprised if they are able to do it.

Reddog1134 · 11-24-2009, 05:41 PM

Quote:

Originally Posted by safetymom

If you can find a cast member that will remove the tickets from the package you can use them when you first arrive.

They are supposed to be able to do this but you will receive different answers from the cast members. I wouldn't count on it happening and be pleasantly surprised if they are able to do it.

I learn something new every day.

Cheshire Figment · 11-24-2009, 08:18 PM

I have a friend who is a Lobby Concierge at one of the Deluxe Resorts. I asked him what can be done about this.

He told me that he cannot do anything. However there are procedures in place, and two possible situations.

One is that both reservations are at the same Resort. In that situation when you check in they will have to find a Guest Services Manager who will have the ability to link the reservations and get you the tickets early.

If you are staying at another Disney Resort, or off-site, it becomes much more complicated and difficult. (1) You have to go to the Resort where you have the package. (2) You have to meet with a Guest Services Manager. (3) You have to let the GSM know at which park you want to pick up your tickets. (4) The Resort GSM has to contact a GSM at the park you will be going to and provide certain information about your reservation to that person. (5) You have to go to an outside Guest Relations Window at that Park. (6) The person at that window has to contact the GSM there. (7) When the GSM is able to come to the window they can then do something with the terminal to provide you with the tickets.

And be aware that the GSMs tend to be very busy and may have much higher priorities that getting you your tickets early.

greewe · 11-25-2009, 03:55 PM

Thanks so much for the replies!! We are staying at the same resort so it sounds like that will make it alittle easier. The one CM that told me we could get the tickets at the start of the trip told me to contact guest services. We'll give it a try!

11-24-2009, 05:29 PM	#1
greewe Mouseketeer Join Date: Jun 2005 Location: Liberty, Mo. Posts: 162	Question about park tickets I have a package including park tickets for the 4/3 deal and a seperate room only ressie for the day before the package starts. Does anyone know if I can use the tickets included in the package for the day that we have the room only ressie? I talked to two CM and gotten two different answers!

11-24-2009, 05:38 PM	#2
Reddog1134 Mouseketeer Join Date: Jun 2009 Location: Maryland Posts: 198	The park tickets shouldn't have any use date attached to them except that they expire 14 days after you first use them. (Unless the "No expiration date" option was chosen) __________________ '80, '82, '84, '91, '04, '07, '09 Offsite May 2010 - Grand Californian October 2010 - AKV

11-24-2009, 05:39 PM	#3
safetymom I work well in committees CBR fan and TF believer! Join Date: Aug 2001 Location: Now living near the parks! Posts: 37,159	If you can find a cast member that will remove the tickets from the package you can use them when you first arrive. They are supposed to be able to do this but you will receive different answers from the cast members. I wouldn't count on it happening and be pleasantly surprised if they are able to do it. __________________ Caribbean Beach FAQ IV My CBR website My granddaughters

11-24-2009, 08:18 PM	#5
Cheshire Figment Friend of Figment Join Date: Jan 2001 Location: Poinciana, FL (20 miles to WDW) Posts: 20,483	I have a friend who is a Lobby Concierge at one of the Deluxe Resorts. I asked him what can be done about this. He told me that he cannot do anything. However there are procedures in place, and two possible situations. One is that both reservations are at the same Resort. In that situation when you check in they will have to find a Guest Services Manager who will have the ability to link the reservations and get you the tickets early. If you are staying at another Disney Resort, or off-site, it becomes much more complicated and difficult. (1) You have to go to the Resort where you have the package. (2) You have to meet with a Guest Services Manager. (3) You have to let the GSM know at which park you want to pick up your tickets. (4) The Resort GSM has to contact a GSM at the park you will be going to and provide certain information about your reservation to that person. (5) You have to go to an outside Guest Relations Window at that Park. (6) The person at that window has to contact the GSM there. (7) When the GSM is able to come to the window they can then do something with the terminal to provide you with the tickets. And be aware that the GSMs tend to be very busy and may have much higher priorities that getting you your tickets early. __________________ 41 WDW Stays Totalling 321 nights between 1987 and mid-2003. Animal Kingdom Lodge; All Stars(2); Beach Club; Boardwalk Inn; Caribbean Beach (9); Contemporary Tower (13); Courtyard (2); Disney Institute; Dixie Landings; Grand Floridian; Grosvenor; Hilton; Old Key West; Polynesian; Port Orleans; Royal Plaza; Shades of Green; Wilderness Lodge; Marriott World Center (3); Other Off-Property (Other Than just 1st or last Night) (8). Now Working Part Time at Walt Disney World! (Guest Services/Ticket Sales/Turnstile Greeter) A few very helpful links which are on DisBoards: Everything About WDW Tickets and this one disABILITIES FAQs

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11-25-2009, 03:55 PM	#6
greewe Mouseketeer Join Date: Jun 2005 Location: Liberty, Mo. Posts: 162	Thanks so much for the replies!! We are staying at the same resort so it sounds like that will make it alittle easier. The one CM that told me we could get the tickets at the start of the trip told me to contact guest services. We'll give it a try!

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