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#1 |
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Earning My Ears
Join Date: Aug 2009
Location: Northern Cal
Posts: 48
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Wishes Dessert Party Res @ 7PM on 1/1? Call WDW Dining!
I spent one hour (!) on the phone this morning with them trying to straighten this out. I made my ressie before Wishes fireworks schedules were online. I called WDW Dining back when I saw the Wishes fireworks scheduled at 10PM. The CM a couple of weeks ago said she notified their computer folks and that it should be changed to 9PM. She then said I should check back in a couple of weeks to confirm the change.
Well, I called today to book a Fantasmic package and got one for 1/3. I then asked the CM about whether or not my 1/1 7PM Wishes Dessert Party res has been changed to 9PM. After being put on hold several times, where I think she was talking with a manager, and then with their "help desk" person, the help desk person "overrode" my reservation to the correct 9PM time. She then told me that the help desk told her I was previously misinformed and if I hadn't called, that my 7PM res was not going to be updated to 9PM! I was very lucky to get a CM who was awesome enough to give me a definite answer on my res and fix it! But if you are one of those who are scheduled for a 7PM Dessert Party when Wishes happens later, call WDW Dining! Before the help desk person was able to fix it, she was telling me that my family and I would be seated in different sections if she made a new reservation at 9PM!
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Queen of Hearts (ME!), Chewbacca (DH), Darth Vader (DS-6), Ariel (DD-4), and Pooh (DS-1)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CA Disneyland: a couple of times? - pre-1988, 1988, 1994, 2002, 2007 (Residence Inn, Garden Grove), 2008 (Hampton Inn) Disney World! 1992 (1st Trip!); 1994 (School Trip to EPCOT); 1996 (offsite); 1998 (All Star Sports); 2009-2010 (POP) ![]() |
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#2 |
![]() Elvis Fan ![]() Fridge Magnet hoarder Join Date: Jan 2003
Location: England's Sunny South Coast
Posts: 17,963
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Thank you so much for posting this.
I've also got a reservation for 7pm that day so I just phoned and got my check-in time changed too.See you there!
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Elaine
![]() WDW Holiday Inn Nikki Bird Easter 2004 ~ DLRP Explorers August 2005 ~ DLRP Explorers Christmas 2005 ~ DLRP Explorers August 2006 ~ WDW Comfort Suites Maingate East / Grand Plaza, St Pete Beach Easter 2007 ~ DLRP Explorers Halloween 2007 ~ DLRP Explorers August 2008 ~ WDW Comfort Suites Maingate East / Disney Wonder / Yacht Club Christmas 2009 New Year 2010 |
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