Sending in proof of age for kids... - The DIS Discussion Forums

lawone · 10-06-2009, 03:29 PM

Got my reservation in the mail on Saturday (post marked last Friday). It says I have 2 days to send in verification of my kid's ages. I didn't read this until today and the 2 days has passed... will they automatically cancel my ressie??!

Lisa loves Pooh · 10-06-2009, 03:32 PM

I don't recall having to send in 'proof' ahead of time. Clearly the incentive is to be correct and accurate for lying about your chidren would seriously impair their boarding capabilities.

That really doesn't make sense to me. I'd call and ask, but in the past--I just provide their birthdates and legal name as they appear on birth certificates or passports.

jilljill · 10-06-2009, 03:44 PM

Who did you get the mailing from? I've never had to send in proof of DD's age ahead of time.

mmouse37 · 10-06-2009, 03:50 PM

It would be pretty hard to lie to DCL about kids ages for too long since once at the port everyone has to show identification with either passport or BC which have your date of birth on them...even kids....so even if someone fibs on the ressie...they would soon be caught at checkin.

MJ

outahere · 10-06-2009, 03:52 PM

Quote:

Originally Posted by jilljill

Who did you get the mailing from? I've never had to send in proof of DD's age ahead of time.

That sounds REALLY suspicious to me!! We've been on 7 DCL cruises, with 2 more booked, and we have never had to send them any proof of our DS's age.

trimix · 10-06-2009, 04:23 PM

I agree with outahere. They will look at birth certificates or passports when you check in, so they'll have proof of age at that time.

I would call Disney and ask them about it.

SplashMountainManiac · 10-06-2009, 05:28 PM

That is very strange. I have never heard of DCL asking for age verification, that is what passports and birth certificates are for. Also, I would think they would have given you more than 2 days to get it in, especially since they dont know how long it will take you to receive the mail. Usually if they requested info they would say something along the lines of "postmarked by (date)".

kcashner · 10-06-2009, 05:34 PM

Was this request from DCL or a TA? In all my cruises, I've never heard of such a thing!

If from DCL, make a copy of the birth certificates. You'll need the originals to check in!

poohfriend · 10-06-2009, 05:54 PM

but no customer service rep mentioned it.

gonna call!

mrosen · 10-06-2009, 07:51 PM

We booked 2 weekends ago for 11 mediterranean cruise and took advantage of the kids sail free deal. On the confirmation for our reservation, it said:

Kids Sail Free: Only for children age 17, verification of age is required to be faxed (give area code 4-7 fax #) within 48 hours of booking.

Our kids are not 17 (much younger) so this note to provide verification did not apply.

calmpets · 10-06-2009, 08:34 PM

That's just bizarre. Why the heck would they require that?

kcashner · 10-06-2009, 08:52 PM

A guess? Because someone who had not cruised before (and therefore wasn't in DCL's file) tried to book an 18+ kid as "17" and got caught at the terminal???? And then made a big stink about not paying for kid....or tried some crap about how they were 17 when the booking was made ....just a thought, absolutely no real knowledge.

jilljill · 10-06-2009, 09:13 PM

Quote:

Originally Posted by mrosen

We booked 2 weekends ago for 11 mediterranean cruise and took advantage of the kids sail free deal. On the confirmation for our reservation, it said:

Kids Sail Free: Only for children age 17, verification of age is required to be faxed (give area code 4-7 fax #) within 48 hours of booking.

Our kids are not 17 (much younger) so this note to provide verification did not apply.

This would make sense for someone trying to 'sneak' an 18yo on as a 17yo. Not that they could get away with it, but DCL is covering their bases so this wouldn't come up at the port.

ruadisneyfan2 · 10-06-2009, 10:42 PM

Quote:

Originally Posted by kcashner

A guess? Because someone who had not cruised before (and therefore wasn't in DCL's file) tried to book an 18+ kid as "17" and got caught at the terminal???? And then made a big stink about not paying for kid....or tried some crap about how they were 17 when the booking was made ....just a thought, absolutely no real knowledge.

You're probably right. It's amazing how people think they might get away with this. Obviously wandering cluelessly through life.

lawone · 10-07-2009, 09:20 AM

Quote:

Originally Posted by poohfriend

but no customer service rep mentioned it.

gonna call!

Did you call? I left my confirmation at home so I don't have the number... dying to see what they told you!

10-06-2009, 03:29 PM	#1
lawone Mouseketeer Join Date: Dec 2008 Posts: 156	Sending in proof of age for kids... Got my reservation in the mail on Saturday (post marked last Friday). It says I have 2 days to send in verification of my kid's ages. I didn't read this until today and the 2 days has passed... will they automatically cancel my ressie??!

10-06-2009, 03:44 PM	#3
jilljill Collects Disney men! I had to go and write a novel didn't I?! Come on over and join our thread Join Date: Jan 2003 Location: 13-14½ hours drive from WDW - depending on who is driving (lol) OR 5 minutes! Posts: 9,281	Who did you get the mailing from? I've never had to send in proof of DD's age ahead of time. __________________ Disneynutinlondon hit me

10-06-2009, 03:50 PM	#4
mmouse37 Mickey for Me! Likes surprises Join Date: Jun 2001 Location: Tappan...Too far from the Magic!! Posts: 15,884	It would be pretty hard to lie to DCL about kids ages for too long since once at the port everyone has to show identification with either passport or BC which have your date of birth on them...even kids....so even if someone fibs on the ressie...they would soon be caught at checkin. MJ __________________ *Co-Moderator of the Cruise Board* "The world is a book and those who do not travel read only a page...." - Sailed on the official Maiden Voyage of the Magic (July 30, 1998) - 18 DCL Cruises and Counting [color="Purple"]- WDW Resorts - 40+ including HM at the Poly in 1979 @$65.00 a night!

10-06-2009, 04:23 PM	#6
trimix DIS Veteran Join Date: Mar 2008 Location: Bellingham, WA Posts: 1,042	I agree with outahere. They will look at birth certificates or passports when you check in, so they'll have proof of age at that time. I would call Disney and ask them about it. __________________ Disneyland more times than I can count. WDW 8/2008 Disney Magic - Western Caribbean 8/2009

10-06-2009, 05:28 PM	#7
SplashMountainManiac Mouseketeer Join Date: Mar 2006 Posts: 424	That is very strange. I have never heard of DCL asking for age verification, that is what passports and birth certificates are for. Also, I would think they would have given you more than 2 days to get it in, especially since they dont know how long it will take you to receive the mail. Usually if they requested info they would say something along the lines of "postmarked by (date)". __________________ "I hope that we never lose sight of one thing. That it was all started by a mouse." Walt Disney "To be on the deck of a great ship on a star-filled night in the middle of a great ocean is as close to magic as there ever is" Michael Eisner Past Cruises: Disney Wonder, Bahamas June'06; Disney Wonder, Bahamas December '06; NCL Pride of Hawaii, Hawaii June '07; Disney Wonder, Bahamas September '07; RCI Navigator of the Seas, W. Caribbean December '07;Disney Magic, Mexican Riviera June '08;RCI Navigator of the Seas, W. Caribbean November'08;Disney Magic, W. Caribbean March '09;Celebrity Infinity, Alaska July '09;Disney Wonder, Bahamas August 13th '09;Disney Magic, E. Caribbean November 14th '09;Disney Wonder, Bahamas January 14th '10 Planned Cruises:Disney Magic, W. Caribbean March 6th '10;Disney Magic, Meditteranean May 5th '10;Disney Wonder, Bahamas December 19th '10;Disney Dream, Bahamas May 29th '11;Disney Dream, Bahamas Dec 12th '11 Trip Reports Disney Magic: W. Caribbean March '09

10-06-2009, 03:32 PM	#2
Lisa loves Pooh DIS Veteran Join Date: Apr 2004 Location: Florida--on the coast SE of Disney Posts: 25,875	I don't recall having to send in 'proof' ahead of time. Clearly the incentive is to be correct and accurate for lying about your chidren would seriously impair their boarding capabilities. That really doesn't make sense to me. I'd call and ask, but in the past--I just provide their birthdates and legal name as they appear on birth certificates or passports.

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10-06-2009, 05:34 PM	#8
kcashner DIS Veteran Join Date: Dec 2003 Posts: 15,741	Was this request from DCL or a TA? In all my cruises, I've never heard of such a thing! If from DCL, make a copy of the birth certificates. You'll need the originals to check in!

10-06-2009, 05:54 PM	#9
poohfriend DIS Veteran Join Date: Mar 2005 Posts: 1,046	on the dcl confirmation but no customer service rep mentioned it. gonna call! __________________ Off-Site with friends and family pre-2004 --- Off Site (NICK hotel) 10/2004 --- POFQ 12/2005 Wonder 4 the New Year '06 with surprise double dip! POR 1/2006 --- Boardwalk Inn 2 day trip 9/07-- welcomed our Soldier Home! CSR 1/2008 learning more About WDW POR 3/2008 spring break and deluxe dining --- Wonder 3 day cruise March 2008...What a beautiful Day at CC Circle of Life 5K..Jan 2009 Birthday Cruise December 2009

10-06-2009, 07:51 PM	#10
mrosen Mouseketeer Join Date: Oct 2007 Posts: 99	We booked 2 weekends ago for 11 mediterranean cruise and took advantage of the kids sail free deal. On the confirmation for our reservation, it said: Kids Sail Free: Only for children age 17, verification of age is required to be faxed (give area code 4-7 fax #) within 48 hours of booking. Our kids are not 17 (much younger) so this note to provide verification did not apply.

10-06-2009, 08:34 PM	#11
calmpets DIS Veteran Join Date: May 2009 Location: West Haven, CT Posts: 867	That's just bizarre. Why the heck would they require that? __________________ Me (April) My Dad (Mark) October 2009 Western Caribbean

10-06-2009, 08:52 PM	#12
kcashner DIS Veteran Join Date: Dec 2003 Posts: 15,741	A guess? Because someone who had not cruised before (and therefore wasn't in DCL's file) tried to book an 18+ kid as "17" and got caught at the terminal???? And then made a big stink about not paying for kid....or tried some crap about how they were 17 when the booking was made ....just a thought, absolutely no real knowledge.

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