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Old 08-25-2009, 10:24 PM   #16
MarkinNM
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OUCH.....................

I think this situation may more have to do with the party of 9. I thought one had to call to bok parties of 8 or more???
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Old 08-25-2009, 10:27 PM   #17
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OUCH.....................

I think this situation may more have to do with the party of 9. I thought one had to call to bok parties of 8 or more???
Online says groups of 10 or more...
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Old 08-25-2009, 10:28 PM   #18
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I don't know if this will help but if you really want it...there's room on the 17th. I noticed our dates are the same time.

there's a 12:10, 1:20, 3:10 all for 10 ppl (i put 10 in for the heck of it). Maybe you could book two ressies-one under your name and one under someone else's name. You won't get to set at the same table but at least get to eat there.
Thanks, that's great to know! My brother an his family aren't arriving until the 19th, and they're the ones who really want to go, but we may just have to go without them! It seems like the week of the 19th will be a lot busier because I had a lot more success with my ADRs on the 16th - 19th than the rest of the week.

ETA: Bummer, can't do the 17th, I have HDDR and O'hana's that day. It's funny, I got both of those reservations in the past couple of weeks; they just suddenly popped up. Where is everyone going to be on the 17th?!?! LOL
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Old 08-25-2009, 10:28 PM   #19
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That's just not good enough. I'd be calling them back to either -

1/ Reinstate the ADR / find someone else to kick off or

2/ Offer me an incentive to eat somewhere else for same date / time within Epcot
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Old 08-25-2009, 10:34 PM   #20
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That's just not good enough. I'd be calling them back to either -

1/ Reinstate the ADR / find someone else to kick off or

2/ Offer me an incentive to eat somewhere else for same date / time within Epcot
That would be me...lol. I was up at 5:50am on my 90 day mark priming up the website. Those that I couldn't book online, I was on the phone at 6:55 to get those.

I would freak if that happened to me.
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Old 08-25-2009, 10:37 PM   #21
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With all the ADR's being cancelled, I just checked all mine since I made some online. It's getting like the airlines now where they can just bump people who have ressies b/c they overbooked. Insane. I'm sorry to hear that happened to you though.
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Old 08-25-2009, 10:39 PM   #22
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Originally Posted by maltdisney View Post
That's just not good enough. I'd be calling them back to either -

1/ Reinstate the ADR / find someone else to kick off or

2/ Offer me an incentive to eat somewhere else for same date / time within Epcot
My brother said the same thing. He was pretty mad at me for not fighting about it. The CM was very nice and told me she would give me priority in getting into any other restaurant that day; I just need to talk to my family first to find out where they want to eat. Now, if they aren't able to get me in somewhere else in Epcot around that time, I will put up a fight at that point.
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Old 08-26-2009, 12:55 AM   #23
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Oh boy this thread has me worried!

Here is my story. I am going in October. I missed my 90 day mark due to emergency surgery 2 hour before my call time!!

So, I spent 3+ weeks trying to get anything for Le Cellier as I am determined to eat there in this lifetime!!

Then one day a MILLION ADR's opened up online...there was even a thread about it! I of course snagged one. But it sure makes me wonder if there was some HUGE glitch? I can't think of any other reason that soooooo many spots opened up between October 1-11 for lunch and dinner ?? Guess I will find out!

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Old 08-26-2009, 01:03 AM   #24
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I would assume that this is mostly because at Teppan Edo they only have tables of 8. I would call back and tell them specifically that really only 8 of you are eating there and you will be bringing in food for your son because of his allergy. They might just be able to scoot up an extra chair. It might work!!
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Old 08-26-2009, 01:23 AM   #25
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If it was just the OP who said it happened to her, I would assume it was due to her party size. However someone else mentioning it happened to them has me a bit worried too. I have an ADR for 6 at Teppan Edo on 9/30.
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Old 08-26-2009, 07:32 AM   #26
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If they tell you its because you have 9 people that is crap. We were there on Aug. 20 and the table next to us was a table of 9. They weren't even together. They put a party of 4 and a party of 5 together. They had plenty of room at the table. I would be on the phone making them find me a reservation at Tappan Edo. It is not your fault that the on-line system is to blame for these problems. I'd be interested to see how they decide who to bump and who gets their reservation.
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Old 08-26-2009, 07:43 AM   #27
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Two people in our party are even high chairs...I mentioned this, thinking it was because the tables were only for 8 and she still couldn't get us in!

You guys are making me think I should have fought harder. I'm going to call and try to get someone else to talk to. I'll keep you posted. Thanks for all the help!
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Old 08-26-2009, 08:22 AM   #28
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Originally Posted by JMB123 View Post
Two people in our party are even high chairs...I mentioned this, thinking it was because the tables were only for 8 and she still couldn't get us in!

You guys are making me think I should have fought harder. I'm going to call and try to get someone else to talk to. I'll keep you posted. Thanks for all the help!
Good Luck! I truely believe Disney dropped the ball and need to step it up a notch for you. ADR's with the 90 day mark is almost an art form so when you snag one that you really want, it's ! But to have it, then lose it 3 weeks before your trip is . My questions would be:

A) Why did they call 3 weeks prior and not immediately when the ressie was made?
B) Why not call and cancel the ppl who booked last if they are overbooked?
C) If the cancelled your ressie due to size, the I would ask why they couldn't redo the seating schedule they currently have and break your group apart. 4+5 at tables.
D) If they still won't honor your ressie, I would definitely be requesting compensation....not just priority at another ressie...as most nicer TS are fully booked at this point, so the logistics of you getting into them are null also.
E) Lastly, I would be writing Disney or email Disney immediately requesting they call you BEFORE your trip.

Sorry, to me, glitch or not this just isn't right. Why cancel the larger groups and accomidate the smaller group. Just think, they bump your party of 9 yet 3 other groups who possibly booked after you didn't get bumped. It's easier for them to make one call to the larger groups than to call the smaller groups to cancel ressie.

I'm really curious if those who were canceled are all larger groups.....
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Old 08-26-2009, 08:34 AM   #29
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Two things- we ate at tepan edo last september-

1- our table had 9 people at it. I am positive. It was our party of 6, plus a party of 3 (I remember this distinctly b/c it was a couple and their young child. The father talked on the phone much of the meal, and was extremely rude to everyone).

2-our chef was downright boring, portions small, food only so-so. If you have a picky eater, the kids meals had a japanese flair- for example, they had tempura chicken but no regular chicken strips or nuggets, and were unwilling to find the regular childrens menu options for us (most places I found would find you at least an Uncrustable). So, our 3 year old ate nothing. I persnallywould not be too disappointed missing this meal! But I would definitely call back and insist they find you another option- or if part of your group wants to eat there, insist they split up your party for two meals in Epcot at the same time.

Best of luck to you- you didn't make the mistake, Disney did, they should be more willing to accomodate you in any way when it's their error.
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Old 08-26-2009, 08:45 AM   #30
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Quote:
Originally Posted by Willow1213 View Post
I would assume that this is mostly because at Teppan Edo they only have tables of 8. I would call back and tell them specifically that really only 8 of you are eating there and you will be bringing in food for your son because of his allergy. They might just be able to scoot up an extra chair. It might work!!
You think it should work . . . but Disney is stubborn about that. We have a party of 12 at Le Cellier, with one person wanting to join us. I called to add her on and they said no way. I told them we don't mind sqeezing together, and they said it is a fire hazard. I called 4 different times and spoke with 4 different CMs and was told the same thing every time.
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