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Old 05-30-2010, 11:17 PM   #2851
Momw/aplan
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Quote:
Originally Posted by cressy View Post
I absolutely understand why you feel as you do. I felt like that and we didnt buy a pkg, just one night at RPR. However, it does seem that WWOHP is just not ready to be fully open. I'm not saying that as any kind of excuse for UO, just that if you want to be able to experience WWOHP before the GO for longer than 1 hr early entry, before crowds are ridiculous (because I feel like it's going to be a nightmare from June 18 on) then this may very well be your only opportunity. If it were me, I think I would insist on a refund, and carefully read the information on this board, and then book room only if and when it sounds like FJ is reliably up and the preview for onsite guests is continuing.And realize that even with that, things could change on a daily basis.Good luck-I really hope it works out for you, I hope you get to go and have an awesome time like we did.
Thanks Cressy. Unfortunately it's too late for us to change plans now. We've got hotels booked all along the way of our trip, time off work scheduled that can't be changed, family & friends along the way who have made plans/work arrangements to meet up with us, etc. It is what it is.

I don't understand why they can't keep Hogsmead open all day. FJ sure, they obviously still need downtime to work out the kinks--if it goes down it goes down, fine, but why not keep everything else running past 11 or 12 just like they've done when it breaks down at 8:30 or 9? Why not serve lunch and dinner at the Three Broomsticks? Are they not going to get practice at that before GO? And why can't we stick around to see the castle and Hogsmead after dark? It was so beautiful in all the pics from TM previews etc. I want to see that with my own eyes. I expected it to be part of my trip, and so now I'm feeling disappointed when all I really want to feel is excitement.

Oh well. I need to stop feeling sad now. It's just so dang frustrating.
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June 2010- Pre-Grand Opening WWoHP Pkg(3 Nights at Royal Pacific Resort)!!!! <-- Trip Report: (begins w/ post #82)http://www.disboards.com/showthread.php?t=2478909&page=6
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Old 05-30-2010, 11:18 PM   #2852
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Originally Posted by melly View Post
They didnt choose to expect this. They expected it because Universal hinted at something then didnt deliver.




As described earlier, no they are not. Or not at least unless you are changing the dictionary definition of preview. You can dance around this all you want but it is an inescapable fact.

A preview is a full viewing before regular attendees get to view it. Had Universal stated that they would getv "limited viewing" then this would have been different. By stating preview they are hinting at a full viewing before everyone else, they have not delivered that hence the anger of many people.
Since you keep referencing this elusive dictionary definition without actually producing one, I'll do it for you:


NOUN:

1. An advance showing, as of a movie or art exhibition, to which a selected audience is invited before public presentation begins.
2. An advance viewing or exhibition, especially the presentation of several scenes advertising a forthcoming movie; a trailer.
3. An introductory or preliminary message, sample, or overview; a foretaste.

TRANSITIVE VERB:
pre·viewed, also pre·vued pre·view·ing, pre·vu·ing pre·views, pre·vues

1. To view or exhibit in advance.
2. To provide a preliminary sample or overview of: The professor previewed the course for us.


The Universal preview fits definition 2 for sure and also fits definition one and three. No where in the definition does it say it has to be "full" (whatever that means anyway - people seem to be able to get a lot if not all of the land done in these two hours).

Then again, you didn't even know how a camera worked...


ETA: I agree that Universal totally messed this up, because, when booking back in February or so, they did not say this would only be a preview. Only after announcing the GO for June 18th, did they say it would be a preview. I just hated that people kept giving their own definition of what a preview is (without ever actually reading said definition), when clearly a preview can be as limited as a movie trailer (which I still call "previews") to as all access as an unlimited screening before the public. By calling it a preview they really gave themselves leeway on what they had to deliver. It just wasn't what people had initially booked.
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Old 05-30-2010, 11:29 PM   #2853
Momw/aplan
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Quote:
Originally Posted by cdepauli View Post
Since you keep referencing this elusive dictionary definition without actually producing one, I'll do it for you:


NOUN:

1. An advance showing, as of a movie or art exhibition, to which a selected audience is invited before public presentation begins.
2. An advance viewing or exhibition, especially the presentation of several scenes advertising a forthcoming movie; a trailer.
3. An introductory or preliminary message, sample, or overview; a foretaste.

TRANSITIVE VERB:
pre·viewed, also pre·vued pre·view·ing, pre·vu·ing pre·views, pre·vues

1. To view or exhibit in advance.
2. To provide a preliminary sample or overview of: The professor previewed the course for us.


The Universal preview fits definition 2 for sure and also fits definition one and three. No where in the definition does it say it has to be "full" (whatever that means anyway - people seem to be able to get a lot if not all of the land done in these two hours).

Then again, you didn't even know how a camera worked...
The whole point here is that I did NOT purchase a PREVIEW. I purchased a full vacation package to the WWoHP and then only later did I find out (through an online forum mind you, not even from Universal themselves) that what I had purchased has since been turned into a preview with no apologies, upgrades, or forthcoming refunds at that. That is what I'm having trouble with. If they had advertised the package as a preview and then made sure those purchasing the package knew it would be a preview then there would be no problem here, but that's not what happened.

I will go and I will enjoy my "preview" by whatever definition it may come, but I can promise I will never again trust that I can book a vacation through Universal with any sense of confidence that what they say they're selling me is what I'd actually get. And a vacation package to Universal is a heck of a lot more money than I care to spend with a company I can't trust.
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March 2014- YES! Spring Break at the dark side!!! WooHoo!
Sept/Oct 2012- 3 Nights @ RPR Grownups only for my (BIG) Birthday Weekend!!!
May 2012- Our triumphant return to the dark side!!! (7 nights @ RPR w/ 1 day @ MK & 1 day @ Epcot!)
June 2010- Pre-Grand Opening WWoHP Pkg(3 Nights at Royal Pacific Resort)!!!! <-- Trip Report: (begins w/ post #82)http://www.disboards.com/showthread.php?t=2478909&page=6
Nov 2009- Our first official family visit to the world! (6 nights at AKL!!)
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Old 05-30-2010, 11:31 PM   #2854
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Originally Posted by Momw/aplan View Post
Thanks Cressy. Unfortunately it's too late for us to change plans now. We've got hotels booked all along the way of our trip, time off work scheduled that can't be changed, family & friends along the way who have made plans/work arrangements to meet up with us, etc. It is what it is.

I don't understand why they can't keep Hogsmead open all day. FJ sure, they obviously still need downtime to work out the kinks--if it goes down it goes down, fine, but why not keep everything else running past 11 or 12 just like they've done when it breaks down at 8:30 or 9? Why not serve lunch and dinner at the Three Broomsticks? Are they not going to get practice at that before GO? And why can't we stick around to see the castle and Hogsmead after dark? It was so beautiful in all the pics from TM previews etc. I want to see that with my own eyes. I expected it to be part of my trip, and so now I'm feeling disappointed when all I really want to feel is excitement.

Oh well. I need to stop feeling sad now. It's just so dang frustrating.
I would suggest contacting Universal and expressing your disappointment. I understand that your expectations were different and you certainly should let Universal know. As a Universal fan, I honestly believe that they have no intention of causing such frustration.

I'm a little surprised by an earlier comment that someone thought that HP would have its own separate park. Now THAT surprises me. I never got that impression and that even if I hadn't known that there simply wasn't room for such a thing.

I also keep mulling over people getting 3-4 hours of relatively quiet time this morning compared to the possibility of us waiting for 6 hours in August. If only they could keep that ride going, that 3-4 hours sounds kind of good to me right now.
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Old 05-30-2010, 11:47 PM   #2855
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Quote:
Originally Posted by Momw/aplan View Post
Thanks Cressy. Unfortunately it's too late for us to change plans now. We've got hotels booked all along the way of our trip, time off work scheduled that can't be changed, family & friends along the way who have made plans/work arrangements to meet up with us, etc. It is what it is.

I don't understand why they can't keep Hogsmead open all day. FJ sure, they obviously still need downtime to work out the kinks--if it goes down it goes down, fine, but why not keep everything else running past 11 or 12 just like they've done when it breaks down at 8:30 or 9? Why not serve lunch and dinner at the Three Broomsticks? Are they not going to get practice at that before GO? And why can't we stick around to see the castle and Hogsmead after dark? It was so beautiful in all the pics from TM previews etc. I want to see that with my own eyes. I expected it to be part of my trip, and so now I'm feeling disappointed when all I really want to feel is excitement.

Oh well. I need to stop feeling sad now. It's just so dang frustrating.
I don't understand why they can't keep Hogsmede open either. It's weird, maybe they don't have the staffing yet to keep it open all day?

I honestly feel bad for you. I understand the people saying you are lucky to be there, but I also totally understand your disappointment. This is your trip and it isn't what you planned. Yes, you are getting to see it all before the crowds invade, but it still should have been given the information to make a choice whether you wanted to come for the limited opening or not.
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Old 05-30-2010, 11:47 PM   #2856
Momw/aplan
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Quote:
Originally Posted by Planogirl View Post
I would suggest contacting Universal and expressing your disappointment. I understand that your expectations were different and you certainly should let Universal know. As a Universal fan, I honestly believe that they have no intention of causing such frustration.

I'm a little surprised by an earlier comment that someone thought that HP would have its own separate park. Now THAT surprises me. I never got that impression and that even if I hadn't known that there simply wasn't room for such a thing.

I also keep mulling over people getting 3-4 hours of relatively quiet time this morning compared to the possibility of us waiting for 6 hours in August. If only they could keep that ride going, that 3-4 hours sounds kind of good to me right now.
Thanks Planogirl. I will be contacting them.

And maybe you're right. Maybe I'll be completely happy with the 2-4 hours. Maybe we'll even get supremely lucky and have the 2-4 hour "preview" followed by general softs in the afternoon/evening too by the time we're there. Who knows--I'm guessing not even Universal at this point.

I need to quit posting now. I just keep getting so exasperated by all the people who don't seem to understand what the real issue is with the pre-GO packages. It's not like we bought a preview and then decided a preview wasn't good enough.
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March 2014- YES! Spring Break at the dark side!!! WooHoo!
Sept/Oct 2012- 3 Nights @ RPR Grownups only for my (BIG) Birthday Weekend!!!
May 2012- Our triumphant return to the dark side!!! (7 nights @ RPR w/ 1 day @ MK & 1 day @ Epcot!)
June 2010- Pre-Grand Opening WWoHP Pkg(3 Nights at Royal Pacific Resort)!!!! <-- Trip Report: (begins w/ post #82)http://www.disboards.com/showthread.php?t=2478909&page=6
Nov 2009- Our first official family visit to the world! (6 nights at AKL!!)
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Old 05-30-2010, 11:48 PM   #2857
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Quote:
Originally Posted by Momw/aplan View Post
Thanks Cressy. Unfortunately it's too late for us to change plans now. We've got hotels booked all along the way of our trip, time off work scheduled that can't be changed, family & friends along the way who have made plans/work arrangements to meet up with us, etc. It is what it is.

I don't understand why they can't keep Hogsmead open all day. FJ sure, they obviously still need downtime to work out the kinks--if it goes down it goes down, fine, but why not keep everything else running past 11 or 12 just like they've done when it breaks down at 8:30 or 9? Why not serve lunch and dinner at the Three Broomsticks? Are they not going to get practice at that before GO? And why can't we stick around to see the castle and Hogsmead after dark? It was so beautiful in all the pics from TM previews etc. I want to see that with my own eyes. I expected it to be part of my trip, and so now I'm feeling disappointed when all I really want to feel is excitement.

Oh well. I need to stop feeling sad now. It's just so dang frustrating.
I don't understand why they can't keep Hogsmede open either. It's weird, maybe they don't have the staffing yet to keep it open all day?

I honestly feel bad for you. I understand the people saying you are lucky to be there, but I also totally understand your disappointment. This is your trip and it isn't what you planned. Yes, you are getting to see it all before the crowds invade, but you should have been given the information to make a choice whether you wanted to come for a limited opening or not.
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Old 05-30-2010, 11:49 PM   #2858
Momw/aplan
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Originally Posted by WaltD4Me View Post
I don't understand why they can't keep Hogsmede open either. It's weird, maybe they don't have the staffing yet to keep it open all day?

I honestly feel bad for you. I understand the people saying you are lucky to be there, but I also totally understand your disappointment. This is your trip and it isn't what you planned. Yes, you are getting to see it all before the crowds invade, but it still should have been given the information to make a choice whether you wanted to come for the limited opening or not.
Thanks. At this point it really does help just to have a little understanding.
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March 2014- YES! Spring Break at the dark side!!! WooHoo!
Sept/Oct 2012- 3 Nights @ RPR Grownups only for my (BIG) Birthday Weekend!!!
May 2012- Our triumphant return to the dark side!!! (7 nights @ RPR w/ 1 day @ MK & 1 day @ Epcot!)
June 2010- Pre-Grand Opening WWoHP Pkg(3 Nights at Royal Pacific Resort)!!!! <-- Trip Report: (begins w/ post #82)http://www.disboards.com/showthread.php?t=2478909&page=6
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Old 05-30-2010, 11:51 PM   #2859
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Quote:
Originally Posted by Momw/aplan View Post
Thanks. At this point it really does help just to have a little understanding.
I do understand too. It's possible to be a little jealous while recognizing that Universal is being frustrating. I think that the lack of consistency and information is the worst part and they need to called to task for that.

Still, try to have fun. That's what it's all about even when park management acts stupid.
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Old 05-31-2010, 12:04 AM   #2860
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Originally Posted by Planogirl View Post
I do understand too. It's possible to be a little jealous while recognizing that Universal is being frustrating. I think that the lack of consistency and information is the worst part and they need to called to task for that.

Still, try to have fun. That's what it's all about even when park management acts stupid.
Thanks. And I will.

I can understand too who someone who's not getting to go at all yet would be exasperated at anyone whining about how much or how little they'll get to experience it when they'd happily trade places. I just want them to try to understand that this isn't some free trip I won and now I'm spitting on it. We didn't just luck into being at the right place at the right time and then get an unexpected treat of a preview. This was a major purchase for my family. We agonized over it before we booked. And so now it is very stressful to find out it most likely won't turn out to be what we expected. We don't want to feel like we made a mistake and that we would have been better off saving our money and waiting until some time in the future to try to go.

I've decided to lower my expectations for the trip now so that maybe I won't be disappointed when we get there, (and I'm trying to do the same for my kids, too) and hey, maybe we'll even be pleasantly surprised. It just makes me sad to lower our expectations though before what was supposed to be the trip of a lifetime.
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March 2014- YES! Spring Break at the dark side!!! WooHoo!
Sept/Oct 2012- 3 Nights @ RPR Grownups only for my (BIG) Birthday Weekend!!!
May 2012- Our triumphant return to the dark side!!! (7 nights @ RPR w/ 1 day @ MK & 1 day @ Epcot!)
June 2010- Pre-Grand Opening WWoHP Pkg(3 Nights at Royal Pacific Resort)!!!! <-- Trip Report: (begins w/ post #82)http://www.disboards.com/showthread.php?t=2478909&page=6
Nov 2009- Our first official family visit to the world! (6 nights at AKL!!)
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Old 05-31-2010, 12:18 AM   #2861
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Quote:
Originally Posted by Momw/aplan View Post
Thanks. And I will.

I can understand too who someone who's not getting to go at all yet would be exasperated at anyone whining about how much or how little they'll get to experience it when they'd happily trade places. I just want them to try to understand that this isn't some free trip I won and now I'm spitting on it. We didn't just luck into being at the right place at the right time and then get an unexpected treat of a preview. This was a major purchase for my family. We agonized over it before we booked. And so now it is very stressful to find out it most likely won't turn out to be what we expected. We don't want to feel like we made a mistake and that we would have been better off saving our money and waiting until some time in the future to try to go.

I've decided to lower my expectations for the trip now so that maybe I won't be disappointed when we get there, (and I'm trying to do the same for my kids, too) and hey, maybe we'll even be pleasantly surprised. It just makes me sad to lower our expectations though before what was supposed to be the trip of a lifetime.
I'll keep hoping that maybe things will turn around before you go. Hey, you never know.

By the way, the rest of the Universal park attractions are pretty nice. Don't forget about that!
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Old 05-31-2010, 12:24 AM   #2862
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Please, everyone just take a deep breath and calm down.

Yes, I think you all should write Guest Services a polite letter expressing your disappointment. Just remember the person reading the letter didn't create the problem. But I've found that they do actually listen to you if you make your points without anger and frustration.

I suspect this arguement will be mute starting Tuesday. Those in the know say that a lot of the reason for the two hour preview was to control crowds during the busy Memorial Day weekend. Once that ends, they'll be better able to stay open longer, especially if Guest Services comes to the weekly meeting with letters of complaint and concern that two hours is not enough for those who bought packages. I think they'll gradually increase their hours and the numbers they allow inside in order to train the employees, so they can handle the hoards come GO. So don't panic yet.
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Old 05-31-2010, 12:26 AM   #2863
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Quote:
Originally Posted by cdepauli View Post
Since you keep referencing this elusive dictionary definition without actually producing one, I'll do it for you:.
~Perhaps you should look up "keep" while your at it because Im pretty sure it wont say "to mention once"


Quote:
Originally Posted by cdepauli View Post
Then again, you didn't even know how a camera worked...:.
No, I speculated as to a possible reason of why the picture appeared that way. I think if you actually look back at my post I questioned it as a possibility
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Old 05-31-2010, 12:37 AM   #2864
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I read somewhere that this is part of JK Rowling's initiatives for healthy kids, etc. It seems she had a heavy hand in WWoHP.
um your kidding.
a butterbeer healthy???
(i'd love to see the nutrient list on that one.) < I'd also love to have one *sigh*>

didn't see juices on the choice list.
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Old 05-31-2010, 01:46 AM   #2865
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um your kidding.
a butterbeer healthy???
(i'd love to see the nutrient list on that one.) < I'd also love to have one *sigh*>

didn't see juices on the choice list.
She apparently has a thing against sodas. I imagine that Universal had to make a lot of concessions to Ms Rowling.
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