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Old 11-02-2013, 07:49 PM   #1
mariab's Avatar
Join Date: Sep 2013
Location: FLR
Posts: 92

free concierge upgrade

Has anyone ever received a free upgrade on the disney dream. We have been upgrade to concierge level at the polynesian before and to suites at different resorts at WDW. Wondering if its worth asking at check in on our next cruise.
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Old 11-03-2013, 07:23 AM   #2
Earning My Ears
Join Date: Aug 2013
Posts: 5

We just sailed concierge on the fantasy and we booked our cruise a full year ahead and only had 2 rooms to choose from. Concierge usually fills up fast so I don't think you would be upgraded at the port. Depending on when your sailing is you could possibly ask for an upgrade but i have never heard of it being free on the cruise.
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Old 11-03-2013, 03:19 PM   #3
Lisa Lisa
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Join Date: Nov 2011
Posts: 1,379

DCL will not upgrade you for free at port. They have a chart that they use to determine the cost. The cost depends on how many of a given room type are available, the category you are upgrading from, and probably other factors that DCL doesn't divulge. We upgraded from a 7A to a 1-bedroom suite on a recent 4-night sailing on the Dream. The cost was $1100. It would have been $700 to upgrade to a category V room. I had been checking DCL's site up until a few days before departure, and there were 4 cat Ts and only 1 cat V available. I think that the difference in price between upgrading to a cat V and a T is generally greater, but the fact that there were 4 cat Ts worked in our favor.

I've read about two cases of people here on the DIS being contacted by DCL in advance of their cruise (I want to say it was a couple of weeks out) and offered a relatively inexpensive upgrade to concierge. Based on what I know about DCL, I'm guessing that it benefited them in some way to move those people or it wouldn't have happened. I personally am not aware of an instance where DCL upgraded someone to concierge at no charge.

Disney Dream ~ February 12-16, 2012
Disney Fantasy ~ March 23-30, 2013
Disney Dream ~ September 1-5, 2013 * Trip Report: Living the Suite Life on the Dream ~ Sept. 1-5, 2013
Disney Fantasy ~ April 19-26, 2014
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