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Old 03-15-2009, 02:11 PM   #1
BWV Dreamin
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Has Check-In Room Guaranteed Time Changed to 5pm?

I have read a couple of posters from another board state MS has told them guaranteed room check-in time at DVC resorts has now moved from 4pm to 5pm? Has anyone else been told this from CM's at check-in? Trying to verify if this is a couple of isolated instances or if this in fact has actually been changed?
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Old 03-15-2009, 02:40 PM   #2
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Good question. In practice I think this has been happening for quite a while. It will be interesting to see if the official policy has been changed to match the reality. I would support adding (at member expense) whatever personnel is required to make 4:00 PM the latest check-in. 5:00 PM is just too late to get settled and have a relaxing evening. In fact I would support 3:00 PM as standard.
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Old 03-15-2009, 03:24 PM   #3
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They use the words, after 4 PM. I've waited as late as 6:30 at SSR before.
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Old 03-15-2009, 03:27 PM   #4
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I just checked and the member web site still says 4:00 pm. I hope they don't make a change to 5:00 pm.
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Old 03-15-2009, 03:39 PM   #5
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Quote:
Originally Posted by BWV Dreamin View Post
I have read a couple of posters from another board state MS has told them guaranteed room check-in time at DVC resorts has now moved from 4pm to 5pm? Has anyone else been told this from CM's at check-in? Trying to verify if this is a couple of isolated instances or if this in fact has actually been changed?
If true, it must be another "member enhancement" we have been requesting for some time now.

Ridiculous if true. Most resort hotels I've stayed in are very apologetic if your room isn't ready by 2 or 3pm.
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Old 03-15-2009, 03:57 PM   #6
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I would be willing to wait until 5 if this guarentees a clean spotless room...
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Old 03-15-2009, 04:18 PM   #7
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5:00?! Say WHAT? That's absurd. Most hotels have a 3:00 check-in and I always thought 4:00 was silly. All 3 of my confirmations that I have right now say 4:00 check-in. They must be cutting staff?? This certainly wouldn't help the bell service people who have to store all the luggage for people who are waiting. 5:00 won't be a problem for our May trip but it will be annoying for our August trip as we have an early arrival and I want to hire a car or get a rental in order to do a grocery stop. Just more planning hassles. Don't suppose we'll get a cleaning rebate on our annual dues out of it?!
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Old 03-15-2009, 04:23 PM   #8
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Quote:
guarentees a clean spotless room
This will happen when a hot place freezes over, no one dies and there are no taxes.
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Old 03-15-2009, 04:47 PM   #9
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Both posters were told this when checking in for their room. Both were also told this was new.....lets hope this is not!!
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Old 03-15-2009, 05:02 PM   #10
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WE did not get our room until 5:30 at AKL, and we were at the resort at about 1. We had small children and were up early due to flights. The front desk manager checked us into a regular AK room to rest and our room at AKL was not ready until 6:00.. We had dinner res at Jiko at 6:00, the manager also bumped our res to 6:30 and gave us half off our entire bill. Could not have been happier, they truly made our long day better!
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Old 03-15-2009, 05:29 PM   #11
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Timeshares do not typically follow hotel norms for check in times. They are usually much later.

DVC does state after 4:00 pm, but I am finding later and later room availability times as each year passes. It is a treat when one arrives earlier and the room is ready. Not to be counted on, but definitely a plus!
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Old 03-15-2009, 06:24 PM   #12
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Just read this on the DVC site .

"To help address a growing Member interest in wanting to go to parks or the pool before going to their villas we have moved check in time to after 5pm!!!!!! To make this change possible, we have decided to allow housekeepers come in much later than before, allowing them to sleep later and have a hearty lunch before coming to work! We think you'll agree it is a win-win situation!!"
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Old 03-15-2009, 06:40 PM   #13
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Quote:
Originally Posted by photobob View Post
Just read this on the DVC site .

"To help address a growing Member interest in wanting to go to parks or the pool before going to their villas we have moved check in time to after 5pm!!!!!! To make this change possible, we have decided to allow housekeepers come in much later than before, allowing them to sleep later and have a hearty lunch before coming to work! We think you'll agree it is a win-win situation!!"
Had me fooled there for a minute! But really, is it unreasonable to expect the room to be ready by 4p (if its still this time!)? Why are we accepting 5:30p, 6:00p, etc? I guess it must be somewhere in our contract!
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Old 03-15-2009, 06:47 PM   #14
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I wouldn't mind if checkout time was at 10 rather than 11 in order to have the rooms ready by 3, no later than 4.

I'm sure this wouldn't set well with non morning people.
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Old 03-15-2009, 06:53 PM   #15
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I think the ridiculous part is that it is never possible to get a late checkout and we have to wait until 4 for check-in. If the room is going to sit vacant, I seee no reason that we cannot get until noon or 1:00 if possible. I would be rasing a storm if my room was not ready at 4:00pm. I look at the fact that we still pay very high dues, plus are spending freely at the parks and restaurants. I have never had an issue, but I have had our family tell us that they have had to wait before.
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