Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts > Resort Community Threads & Photo-Video
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS Updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread
Old 04-20-2012, 04:28 PM   #1636
Ilivetogo
I really DO want to live there!
I circulate my paper clips at work so they all get used or I feel like they'd be sad if they didn't get a "turn".
 
Join Date: Sep 2008
Location: Suburbs of Philadelphia
Posts: 8,481

One of the many spots outside Cafe Rix to eat by the lake. So pretty.


IMGP7831 by Ilivetogo toFL, on Flickr


I have more pics, but they're not uploaded yet. I'll post more soon.

.
__________________
Kris
Ilivetogo is offline   Reply With Quote
Old 04-20-2012, 07:38 PM   #1637
jenseib
Mommy to Claire
 
jenseib's Avatar
 
Join Date: Oct 2006
Location: Ohio
Posts: 26,746

Quote:
Originally Posted by MyMuse View Post
Unfortunately, for me, my time at Coronado was awful. And I was so looking forward to my stay.

I checked in, got the exact placement I wanted, so I was a very happy camper. As I was meeting friends & family, including my little goddaughter for a ADR, I didn't unload my luggage, but went straight off. I had a wonderful day & night at Disney. And that's where it ended.

I went back to my room, key in hand, to finally rest up for a busy next day. I opened my door to find it locked form the inside and someone yelling at me from the inside.

I was so frightened that I ran all the way to registration to explain what happened. The manager looked up in the computer, said the room was registered to me, that he doesn't know who is in the room. He told me to wait in the seating area. I did and he came back, with a new key saying until they remove the person, it is better that I go to another room since it was nightfall already. At this point, I'm still shaking.

I go to the other room, absolutely hate it, and stack all the furniture against the door. I had a miserable night worrying who it was, how he got there, was he robbing the room? What happened if my little goddaughter was with me? on and on my brain went. I was thankful my luggage wasn't in there.

The next day, I still didn't hear anything, so I went back to registration. The manager there had no idea what I was talking about and asked whether a lock report was done. Umm, what the heck is a lock report? How would I know to request that?? I was so overwrought, at that point, I left Disney property to spend the day with lmy family. I couldn't believe my safety was in question and no one notified me as to what was going on.


After several hours, I get a call from Coronado, expressing apologies and that basically they gave away my room, even though it wsa registered under my name. and since, the new person had the room, he had to keep it and I had to get the room I hated. Apparently, a check box wasn't ticked off indicating, I was in the room, therefore it was given away.

So, please make sure all the screens are completed when you check into your room at Disney property.

A letter was written to Disney how my safety was compromised, how I was lied to and how it did color both my trip and the Coronado Resort. Looking back, I feel they should have moved me to a different property for my peace of mind.

Unfortunately, I was not in the right frame of mine to enjoy Coronado. I will never ever go there again.
How scary! I would be so mad!

On the other hand it's good to see and hear from you again. I hope things are going better now.
jenseib is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 04-24-2012, 02:54 PM   #1638
MyMuse
From here...to there!
 
MyMuse's Avatar
 
Join Date: Jan 2009
Location: North NJ (I don't know any Sopranos! or Real Housewives!)
Posts: 3,382

Smile

Quote:
Originally Posted by jenseib View Post
How scary! I would be so mad!

On the other hand it's good to see and hear from you again. I hope things are going better now.

Hi!!!

Yes, I'm back-ish. I tend to have lulls inside of consistently posting. I go day by day at this point, but I'm trying to have a balance in my life in the last year and a half.

Unfortunately, I completely lost touch with everyone, so I need to get back in the swing of things.


As for the Coronodao, it was beyond horrid. It was the lying & covering up that really got me steamed.
__________________
My Twitter: @MyMuse18
D23's Geek of Week for April 12, 2012!
MyMuse is offline   Reply With Quote
Old 04-24-2012, 06:36 PM   #1639
emcclay
Mouseketeer
 
emcclay's Avatar
 
Join Date: Jan 2011
Location: Lake Buena Vista, FL
Posts: 332

Quote:
Originally Posted by MyMuse View Post
Unfortunately, for me, my time at Coronado was awful. And I was so looking forward to my stay.

I checked in, got the exact placement I wanted, so I was a very happy camper. As I was meeting friends & family, including my little goddaughter for a ADR, I didn't unload my luggage, but went straight off. I had a wonderful day & night at Disney. And that's where it ended.

I went back to my room, key in hand, to finally rest up for a busy next day. I opened my door to find it locked form the inside and someone yelling at me from the inside.

I was so frightened that I ran all the way to registration to explain what happened. The manager looked up in the computer, said the room was registered to me, that he doesn't know who is in the room. He told me to wait in the seating area. I did and he came back, with a new key saying until they remove the person, it is better that I go to another room since it was nightfall already. At this point, I'm still shaking.

I go to the other room, absolutely hate it, and stack all the furniture against the door. I had a miserable night worrying who it was, how he got there, was he robbing the room? What happened if my little goddaughter was with me? on and on my brain went. I was thankful my luggage wasn't in there.

The next day, I still didn't hear anything, so I went back to registration. The manager there had no idea what I was talking about and asked whether a lock report was done. Umm, what the heck is a lock report? How would I know to request that?? I was so overwrought, at that point, I left Disney property to spend the day with lmy family. I couldn't believe my safety was in question and no one notified me as to what was going on.


After several hours, I get a call from Coronado, expressing apologies and that basically they gave away my room, even though it wsa registered under my name. and since, the new person had the room, he had to keep it and I had to get the room I hated. Apparently, a check box wasn't ticked off indicating, I was in the room, therefore it was given away.

So, please make sure all the screens are completed when you check into your room at Disney property.

A letter was written to Disney how my safety was compromised, how I was lied to and how it did color both my trip and the Coronado Resort. Looking back, I feel they should have moved me to a different property for my peace of mind.

Unfortunately, I was not in the right frame of mine to enjoy Coronado. I will never ever go there again.

May I remind you that EVERYONE makes mistakes. I really don't believe your safety was in question. Never have I met a CM with malicious intent to put someone in harm's way. This same exact thing happened to my friend and I at a hotel we stopped at on the way back from WDW. Were we mad because it was 4:00am? Yes. Did we go down to the desk and ask what happened? Yes. Did we end up getting a perfectly fine room? Yes. At a resort we stayed at on Cape Cod, the front desk assistant walked into our room. We were the only people staying in the particular building across the street from the beach. This resort still had actual keys for the doors, no cards! She let herself into our room. What did we do? We laughed. To this day, we have NO CLUE how or why it happened. To tell you the truth, it makes for a pretty funny story. Stuff happens! The thing I don't understand is that you were placed in a room that you "hate" at CSR. Hate is a really strong term to use when I'm pretty sure all of the rooms are the same, aside from the suites As far as robbing the room.. of what? h2o products? WDW is a pretty safe place.. which is why we rarely hear of anything bad happening on property. What would a free upgrade have done besides give you a different duvet and wallpaper? So sorry a CM made a mistake and it had to ruin your whole trip.
__________________
Pastry Chef in the making!


December 2003 - ASMu January 2008 - Wyndham BC October 2011 - CSR March 2012 - CSR January 2014 - BC
emcclay is offline   Reply With Quote
Old 04-25-2012, 07:38 PM   #1640
jenseib
Mommy to Claire
 
jenseib's Avatar
 
Join Date: Oct 2006
Location: Ohio
Posts: 26,746

Quote:
Originally Posted by MyMuse View Post
Hi!!!

Yes, I'm back-ish. I tend to have lulls inside of consistently posting. I go day by day at this point, but I'm trying to have a balance in my life in the last year and a half.

Unfortunately, I completely lost touch with everyone, so I need to get back in the swing of things.


As for the Coronodao, it was beyond horrid. It was the lying & covering up that really got me steamed.
I totally understand. I see you are going to DL in Nov...We are going to WDW and sailing the Dream in Nov.

Too bad you had such a bad experience here. I had a CM a bad CM at Pop last year. I could just tell she didn't know what she was talking about or that she wanted to help me. She circled where our Room was and our room was no where near that spot. I didn't go back and complain as we only stayed 1 night there anyways.
jenseib is offline   Reply With Quote
Old 04-25-2012, 08:11 PM   #1641
saskdw
DIS Veteran
 
Join Date: Feb 2011
Location: Canada
Posts: 2,298

Quote:
Originally Posted by emcclay View Post
May I remind you that EVERYONE makes mistakes. I really don't believe your safety was in question. Never have I met a CM with malicious intent to put someone in harm's way. This same exact thing happened to my friend and I at a hotel we stopped at on the way back from WDW. Were we mad because it was 4:00am? Yes. Did we go down to the desk and ask what happened? Yes. Did we end up getting a perfectly fine room? Yes. At a resort we stayed at on Cape Cod, the front desk assistant walked into our room. We were the only people staying in the particular building across the street from the beach. This resort still had actual keys for the doors, no cards! She let herself into our room. What did we do? We laughed. To this day, we have NO CLUE how or why it happened. To tell you the truth, it makes for a pretty funny story. Stuff happens! The thing I don't understand is that you were placed in a room that you "hate" at CSR. Hate is a really strong term to use when I'm pretty sure all of the rooms are the same, aside from the suites As far as robbing the room.. of what? h2o products? WDW is a pretty safe place.. which is why we rarely hear of anything bad happening on property. What would a free upgrade have done besides give you a different duvet and wallpaper? So sorry a CM made a mistake and it had to ruin your whole trip.
I agree, story seemed a little more dramatic than it needed to be. Don't see where anyone's safety was compromised.
saskdw is offline   Reply With Quote
Old 04-26-2012, 11:46 AM   #1642
MyMuse
From here...to there!
 
MyMuse's Avatar
 
Join Date: Jan 2009
Location: North NJ (I don't know any Sopranos! or Real Housewives!)
Posts: 3,382

Smile

Quote:
Originally Posted by jenseib View Post
I totally understand. I see you are going to DL in Nov...We are going to WDW and sailing the Dream in Nov.

Too bad you had such a bad experience here. I had a CM a bad CM at Pop last year. I could just tell she didn't know what she was talking about or that she wanted to help me. She circled where our Room was and our room was no where near that spot. I didn't go back and complain as we only stayed 1 night there anyways.

Yes, decided I needed to visit the Motherland. LOL! I'm reading up on your TR as well. I really don't want to cruise, but I'll definitely read up on yours!

The Coronado experience was hellish. and I was so looking forward to staying there. When a manager says, "it is your room, you're registered in it and we have no idea how he got in your room or why he's there" and "I'm calling security now"...yea, my safety was definitely in question.

I can only be grateful, I wasn't in the room at the time when he entered it. Or I didn't have my little goddaughter with me when I tried to get into my room. Can you imagine?!

It did indeed color my view of the resort and the first days of my vacation. After something like this, I will not be staying at Coronado again and yes, I now ask after every check-in, if all the screens were properly completed, so my room doesn't accidentily be given away again. Does this happen often? No, probably less than 1%.

But it did happen to me and it was an awful experience plus having the resort lie to you on top it didn't help. So, until this exact situation happens to you, mayhaps you should have a bit more compassion, especially to a woman traveling alone.

If I do encounter a bad CM, I assume they are having a bad day and try not to take it to heart, it happens rarely-ish. I'm sorry that Pop CM didn't want to you find your room. One would figure they would know the resort really well. I know I got lost at Pop the first time I stayed there.

Will this experience color my view of Disney? No, of course not. Of the other resorts? Nope, not that either. Of any other hotels, etc? Nope. But it is a lesson learned & now will be more careful & will confirm my registration at check-in.
__________________
My Twitter: @MyMuse18
D23's Geek of Week for April 12, 2012!
MyMuse is offline   Reply With Quote
Old 04-26-2012, 12:57 PM   #1643
HANDYMOM
DIS Veteran
 
HANDYMOM's Avatar
 
Join Date: Feb 2004
Location: Alabaster, Alabama
Posts: 594

Quote:
Originally Posted by emcclay View Post
May I remind you that EVERYONE makes mistakes. I really don't believe your safety was in question. Never have I met a CM with malicious intent to put someone in harm's way. This same exact thing happened to my friend and I at a hotel we stopped at on the way back from WDW. Were we mad because it was 4:00am? Yes. Did we go down to the desk and ask what happened? Yes. Did we end up getting a perfectly fine room? Yes. At a resort we stayed at on Cape Cod, the front desk assistant walked into our room. We were the only people staying in the particular building across the street from the beach. This resort still had actual keys for the doors, no cards! She let herself into our room. What did we do? We laughed. To this day, we have NO CLUE how or why it happened. To tell you the truth, it makes for a pretty funny story. Stuff happens! The thing I don't understand is that you were placed in a room that you "hate" at CSR. Hate is a really strong term to use when I'm pretty sure all of the rooms are the same, aside from the suites As far as robbing the room.. of what? h2o products? WDW is a pretty safe place.. which is why we rarely hear of anything bad happening on property. What would a free upgrade have done besides give you a different duvet and wallpaper? So sorry a CM made a mistake and it had to ruin your whole trip.

I have to agree here. I know that this was a problem, especially since you really liked your room, but I don't see the reason to be so scared and stacking furniture??? If you didn't like your new location you could easily press for another. I agree with EMCCLAY here that this was a mistake and you were NEVER in danger ( the original poster said the people in the room refused to open the door - clearly not jumping out to attack you or laying in wait for you), you were inconvenienced. Disney World is a big place with lots of staff, some trained better than others I"m sure. If you want more one on one attention and a more seasoned staff, you should consider the deluxe resorts. I always say, as many others do, that a bad day at Disney World Resort is better than a great day elsewhere.
__________________
Sept 2012 - 2 families at CSR January 2010 - Polynesian January 2008 - Grand Gathering at Pop! January 2006 - 2 families at All Star Sports May 2004 POR - 1st trip with DS's 5&3 Sept 1998 - Belated Disneymoon at CBR April 1995 - CR


[/url
HANDYMOM is offline   Reply With Quote
Old 04-26-2012, 01:01 PM   #1644
HANDYMOM
DIS Veteran
 
HANDYMOM's Avatar
 
Join Date: Feb 2004
Location: Alabaster, Alabama
Posts: 594

DIS meet

Quote:
Originally Posted by Ladybugsy View Post
We will be there from the 7th to the 16th, our first visit too! SO EXCITED!
Would love to say hi to a fellow DISer. We should be at the pool on the 7th, 8th and 9th in the evening. We're two families, each with two boys. I'm the blond (ish) yelling at Parker and Carter. Please introduce yourself if you're there.
__________________
Sept 2012 - 2 families at CSR January 2010 - Polynesian January 2008 - Grand Gathering at Pop! January 2006 - 2 families at All Star Sports May 2004 POR - 1st trip with DS's 5&3 Sept 1998 - Belated Disneymoon at CBR April 1995 - CR


[/url
HANDYMOM is offline   Reply With Quote
Old 04-26-2012, 02:00 PM   #1645
jenseib
Mommy to Claire
 
jenseib's Avatar
 
Join Date: Oct 2006
Location: Ohio
Posts: 26,746

Quote:
Originally Posted by HANDYMOM View Post
I have to agree here. I know that this was a problem, especially since you really liked your room, but I don't see the reason to be so scared and stacking furniture??? If you didn't like your new location you could easily press for another. I agree with EMCCLAY here that this was a mistake and you were NEVER in danger ( the original poster said the people in the room refused to open the door - clearly not jumping out to attack you or laying in wait for you), you were inconvenienced. Disney World is a big place with lots of staff, some trained better than others I"m sure. If you want more one on one attention and a more seasoned staff, you should consider the deluxe resorts. I always say, as many others do, that a bad day at Disney World Resort is better than a great day elsewhere.
I think you all are kind of being harsh here. I love Disney just as much as the next person...heck I make my living off of Disney....but there are times when it is less than magical for some.

If I was alone, I think I would've been scared out of my wits too.
BUT also, knowing her, I know she has a very good reason to be scared. A VERY tragic thing has happened to her and her family over the past 2 years and this would've been very scary situation.

Now let's see some more pictures!
jenseib is offline   Reply With Quote
Old 04-26-2012, 09:10 PM   #1646
kandb
DIS Veteran
 
Join Date: Apr 2006
Posts: 2,282

I am also having a hard time understanding how your security was compromised. Wasn't the guy in the room, just another guest that was given the same room as you by mistake? When he screamed at you, he was just probably wondering why someone was coming into "his" room. Sounds like they assigned the same room to 2 people. I don't realize why after that was explained to you, it still ruined your vacation. Nothing was stolen from you. If you really "hated" the other room that was then assigned to you, perhaps if you let disney know about your dissatisfaction they would of relocated you.
kandb is offline   Reply With Quote
Old 04-27-2012, 08:24 AM   #1647
Mayra
DIS Veteran
 
Mayra's Avatar
 
Join Date: Sep 2006
Location: San Juan,Puerto Rico
Posts: 4,232

__________________
Me : DH: DS(16) DD (1)


I'm an Air Force Wife. He's an Army Husband

June 1990 - WDW / December 2004 (First trip with DS) - WDW, US, SW / January 2007 (with DS) - WDW, SW, BG, US / January 2008 (with DS) - Disneyland Paris / January 2009 (with DS) - Disneyland, San Diego, Universal Hollywood - / January 2011 - First Family Trip - WDW (CSR), US
Mayra is offline   Reply With Quote
Old 04-27-2012, 09:50 AM   #1648
HANDYMOM
DIS Veteran
 
HANDYMOM's Avatar
 
Join Date: Feb 2004
Location: Alabaster, Alabama
Posts: 594

Quote:
Originally Posted by jenseib View Post
I think you all are kind of being harsh here. I love Disney just as much as the next person...heck I make my living off of Disney....but there are times when it is less than magical for some.

If I was alone, I think I would've been scared out of my wits too.
BUT also, knowing her, I know she has a very good reason to be scared. A VERY tragic thing has happened to her and her family over the past 2 years and this would've been very scary situation.

Now let's see some more pictures!
you quoted my post...may I ask what I said that was "harsh"? I totally agreed that giving away her room was unfortunate and reason to be upset, but the bottom line is, she was given another secure room and none of her luggage was in the original room. I understand you're saying there are extenuating circumstances but her post pointed a finger at the resort staff as having put her at risk, which thankfully, was not the case. I am not looking to hurt the OP in any way but her post was very dramatic about a situation that happens, at Disney and at other heavily booked hotels across the country
__________________
Sept 2012 - 2 families at CSR January 2010 - Polynesian January 2008 - Grand Gathering at Pop! January 2006 - 2 families at All Star Sports May 2004 POR - 1st trip with DS's 5&3 Sept 1998 - Belated Disneymoon at CBR April 1995 - CR


[/url
HANDYMOM is offline   Reply With Quote
Old 04-27-2012, 02:12 PM   #1649
MyMuse
From here...to there!
 
MyMuse's Avatar
 
Join Date: Jan 2009
Location: North NJ (I don't know any Sopranos! or Real Housewives!)
Posts: 3,382

Smile

Quote:
Originally Posted by jenseib View Post
I think you all are kind of being harsh here. I love Disney just as much as the next person...heck I make my living off of Disney....but there are times when it is less than magical for some.

If I was alone, I think I would've been scared out of my wits too.
BUT also, knowing her, I know she has a very good reason to be scared. A VERY tragic thing has happened to her and her family over the past 2 years and this would've been very scary situation.

Now let's see some more pictures!

Thanks for that.

I already explained the situation and please, dramatic? I think not. Scary, hell yea.


I appreciate all the pictures, since I didn't get to see the resort.
__________________
My Twitter: @MyMuse18
D23's Geek of Week for April 12, 2012!
MyMuse is offline   Reply With Quote
Old 04-27-2012, 04:00 PM   #1650
pooki1
Mouseketeer
 
pooki1's Avatar
 
Join Date: Jun 2011
Location: Alaska
Posts: 128

More pictures please! I'll be there in 14 days! wootwoot!
__________________
pooki1 is offline   Reply With Quote
Reply



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 12:53 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: