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Old 10-26-2008, 07:57 PM   #1
ferrytale's Avatar
Join Date: Feb 2007
Posts: 433

Shutterfly problems?

Does anyone use shutterfly? If so, has anyone been able to get on this weekend? I have been trying to upload new pictures for 2 days and keep getting an error message when it tries to open the page.
Not sure if it's a problem with their site, or my computer. Wanted to know if anyone else was having issues.
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Old 10-27-2008, 04:07 AM   #2
OMG, I think I am going to pee my pants
Where is that evil devil smilie when I need it?
Aside from a near collison with a Tom Turkey flying across the highway the day was great!
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Join Date: Aug 1999
Location: Connecticut
Posts: 5,921

I've never had a problem with Shutterfly but didn't go on this weekend.

Is it still an issue for you? Call them, they have a really good tech support.
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Old 10-27-2008, 06:56 AM   #3
Swapaholics Unite!
and I not even remotely blonde... grey maybe, but no blonde
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Join Date: Apr 2006
Location: Too far from where Magic lives...
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I ordered my Christmas cards on Saturday and didn't have any problem. I would definitely call their support. Good luck...
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Old 10-27-2008, 12:27 PM   #4
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Location: SC
Posts: 290

I haven't been able to log in all day yesterday or today! Frustrating!
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Old 10-27-2008, 04:41 PM   #5
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Join Date: Feb 2007
Posts: 433

Ok, so apparently it's not just me! Good to know. I still can't get in. I don't have their customer service # b/c I can't get the site to pull up at all or I'd call. Thanks all!
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Old 10-27-2008, 09:52 PM   #6
You are one lucky bug!
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Join Date: Aug 2004
Location: Central Valley - CA
Posts: 5,075

Nope not just you! I have not been able to log on since Friday. I get a Java Script error. This has never happened before.
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Old 10-28-2008, 05:54 AM   #7
My family drove me nuts, and then I got stuck in traffic
Washed my hair and wham, several ideas hit me all at once!
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Join Date: Dec 2005
Location: I wanna be in DISNEY!
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DISboards Moderator

I was able to get in this morning..so I grabbed the email and numbers for you all that are having issues still..

Email: customerservice@cs.shutterfly.com

Phone: (800) 986-1065
24 hours a day, 7 days a week

Hope that helps a little and you get the issue resolved quickly!
Nan Mom to: (College Girl) (College boy) (DS)
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Old 05-06-2010, 10:46 PM   #8
Earning My Ears
Join Date: May 2010
Posts: 3

Me too!

I've been trying to log on all afternoon, and I can't get to their website at all. Just a white, blank screen. Very frustrating. Let me know if you get it to work! Anyone have their phone number? Oooh--Thanks Moderator!
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Old 05-06-2010, 10:51 PM   #9
Earning My Ears
Join Date: May 2010
Posts: 3

Phone is not 24/7

I just called their Customer Service Center and got a message that says they are open 6 am -5 pm EST, and 8:30-5:30 on weekends. I'll try an email...

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Old 05-07-2010, 12:53 AM   #10
Earning My Ears
Join Date: May 2010
Posts: 3

Try firefox!

I just got Shutterfly to work by switching browsers from Safari to Firefox (you can download it free from the internet). It worked!!!
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