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Old 06-26-2010, 02:30 PM   #1051
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Originally Posted by ocalla View Post
OK, I just want to clear up a couple of things, first time DME user here:

I have my tags for luggage, my booklet which I keep on me for the trip to our resort.

We are staying at YC, and have a departure flight at 4:30 p.m. I know that DMe will schedule our departure bus time about 3 hrs prior to our flight.

BUT: When we get up that morning and are ready to check out and maybe hit a last day park or downtown disney, what are the steps I need to follow. I already have EBCI for Southwest departure, so I think I'm supposed to pick up my boarding passes at the airport. Now I check out and where does my luggage go? Do I need the same booklet that I used for the first DME pickup or will they give me another one? Do I then have to get my luggage from wherever YC will hold it and get in on the bus myself? or do they do this while I'm away?
Okay.....since I'm really not all that clear on the RAC (remote airline checkin) process with SW now, I'm going to give you 'qualified' info...those who have actually used SW and RAC can make any corrections.
The morning of your checkout, you can head to the RAC counter at YC..down in the lobby area. You can then get your boarding passes given to you, and they will tag your checked bags and take them away for you and deliver them to the flight. With a 4:30pm flight, DME (which has nothing to do with RAC) will most likely give you a pickup time of between 1:15-1:45. Be back at the YC about 30 mins before the stated time...if you left your carryon bags with Bell Services, you may need 10-15 mins to retrieve those, then make any last minute restroom stops and be out at the DME bus stop no less than 15 mins before the stated time. The time you are given is NOT the time you should walk up to the bus stop...that time is the time the bus will most likely leave the YC!!!
Since your bags were handed off that morning (I like to do it by 8am), you don't have to bring your bags on the bus, and no need to check them at the airport..you can go right to security!!!!
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Old 07-14-2010, 12:30 PM   #1052
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We will be arriving in 10 days and still no ME info packet/luggage tags. Granted, I only booked the trip 2 weeks ago. When I made my ME reservations I was not given a separate confirmation number.

I realize if I do no receive my ME info before arriving I can go to the ME counter and give them my confirmation number. Is this the same number that was given to me by the CM when I booked our room and then later emailed to me? We will be arriving late and will be grabbing our own bags upon arrival but I want to make sure we have a spot on the bus.
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Old 07-14-2010, 01:09 PM   #1053
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Originally Posted by always View Post
We will be arriving in 10 days and still no ME info packet/luggage tags. Granted, I only booked the trip 2 weeks ago. When I made my ME reservations I was not given a separate confirmation number.

I realize if I do no receive my ME info before arriving I can go to the ME counter and give them my confirmation number. Is this the same number that was given to me by the CM when I booked our room and then later emailed to me? We will be arriving late and will be grabbing our own bags upon arrival but I want to make sure we have a spot on the bus.
It takes DME at least 10 days to get your packet to you, after booking. So, you may still get it. But, in any case, I would call DME just to be sure they have you in the system. Just having a room confirmation isn't going to get you on that bus. Give DME a call just to be sure....866-599-0951
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Old 07-14-2010, 01:28 PM   #1054
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Quote:
Originally Posted by goofy4tink View Post
It takes DME at least 10 days to get your packet to you, after booking. So, you may still get it. But, in any case, I would call DME just to be sure they have you in the system. Just having a room confirmation isn't going to get you on that bus. Give DME a call just to be sure....866-599-0951
Thank you for the number! I am glad that I called. The CM I spoke with said I had a reservation but no flight numbers!!! (Even though I spoke with someone previously and gave them our flight information. )

She said there is a possibility of getting the information before we leave as the CM I spoke with first did note that we would be using ME.

I think I will be stressed about this until I am actually on that bus!
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Old 07-15-2010, 06:06 AM   #1055
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Thank you for the number! I am glad that I called. The CM I spoke with said I had a reservation but no flight numbers!!! (Even though I spoke with someone previously and gave them our flight information. )

She said there is a possibility of getting the information before we leave as the CM I spoke with first did note that we would be using ME.

I think I will be stressed about this until I am actually on that bus!
Stop stressing. As long as they have you in their system, you're good to go, and you are obviously in the system.
Technically, they don't need flight numbers for your arrival flight....nice to have, but not needed.
Have a great trip!!!
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Old 07-18-2010, 10:21 AM   #1056
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Disney's Magical Express -- Luggage Tag Info

Thanks. Lots of good info
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Old 07-23-2010, 10:21 AM   #1057
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So I recieved our luggage tags yesterday.. One question.. Why did we only get one luggage tag per person and can I ask them to send me more? We're going for 10 nights and I don't dry clothes so doing laundry while at Disney isn't a great option.. We're flying SW so I don't mind a 2nd suitcase.. Are they willing to send another set or am I going to just have to give them my luggage tags when I get there? I feel much better with the yellow stickers. At least they know they are going to Disney...
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Old 07-23-2010, 10:25 AM   #1058
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Originally Posted by Alisha's mom Sarah View Post
So I recieved our luggage tags yesterday.. One question.. Why did we only get one luggage tag per person and can I ask them to send me more? We're going for 10 nights and I don't dry clothes so doing laundry while at Disney isn't a great option.. We're flying SW so I don't mind a 2nd suitcase.. Are they willing to send another set or am I going to just have to give them my luggage tags when I get there? I feel much better with the yellow stickers. At least they know they are going to Disney...
We had the same situation last year...we went for 15 days...
Just call the Magic express number and they will send you additional tags.
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Old 07-23-2010, 10:52 AM   #1059
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To answer the first part of your question, since gr8tdane handled the important part so well - now that most airlines are charging for checked luggage, and so most Guests are bringing just one (or no) checked bag each, WDW/DME is sending one luggage tag per Guest. Less waste, lower mailing costs.
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Old 07-23-2010, 03:54 PM   #1060
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Thanks a bunch.. That makes a lot of sense.. If it wasn't 11 days with a 3 y/o, 5 y/o my overoacking husband and in-laws I wouldn't need more either.. I'll given them a call when I get home..
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Old 07-29-2010, 07:46 PM   #1061
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Hopefully I'm posting this in the right thread...

My cousin and I are going down in December. She's a former CM and her friend, a current CM, booked the room for us so we'd have the CM discount (woot!) My cousin is arriving at MCO a little over an hour ahead of me, so she was going to take ME to our resort (ASMo) and check in. She's the first person listed on the reservation, so all the ME info such as luggage tags and the "ticket" to get on the bus will all be mailed to her. I know they have a desk down where you board the buses...so here's my question. Can I go to the desk and they'll get me squared away for boarding? Also, to throw a wrench in the plans, my name is misspelled on the reservation (they have my last name beginning with a P instead of a T.) Will that pose any problems??

Oh...and I tried calling ME to add my flight info, but they won't talk to me since I didn't make the reservation...even though I had the reservation number
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Old 07-29-2010, 07:50 PM   #1062
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I reeeallly hate to sound slow, but I'm trying to just make sure I get this. We fly out of LGA on Aug 27th at noon. I fly back from MCO on Aug 31 at 8pm.

So....we have signed up for DME and I got my little packet. I recieved my yellow luggage tags but they don't have flight times on them. Will the barcode tell the airline what they need to know? I'm so confused and afraid they'll go on the wrong plane or something! So do I just hand them to the gentlemen at curbside? I plan on checking in and printing my boarding pass the night before so I think I can just go to the gate. Do I have this part right?

Now, when I get to MCO around 3:00, I'll just go find the DME desk and give them our little packet with the barcodes? I'm assuming they will then show us to our bus and off we go....I thought the arrival time of 4 - 4:30 would be good since check in isn't even til 3 - is this a mistake?

When we check out it will be at 11 (I think that this is check out time for AKL) and I am on Delta, which participates in the luggage program. So do I find the desk when I check out, give them our luggage, get our boarding passes and then go on our way to explore the parks for the rest of the day? I understand that I should get a packet the night before telling us when to catch our bus to the airport. I'm assuming it will be around 5 pm which would be great if I can just leave my luggage at the desk at check out because then I can not worry about them and go have fun. Do I have all of this right?
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Old 07-29-2010, 11:00 PM   #1063
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Originally Posted by luckyprincess View Post
I reeeallly hate to sound slow, but I'm trying to just make sure I get this. We fly out of LGA on Aug 27th at noon. I fly back from MCO on Aug 31 at 8pm.

So....we have signed up for DME and I got my little packet. I recieved my yellow luggage tags but they don't have flight times on them. Will the barcode tell the airline what they need to know? I'm so confused and afraid they'll go on the wrong plane or something! So do I just hand them to the gentlemen at curbside? I plan on checking in and printing my boarding pass the night before so I think I can just go to the gate. Do I have this part right?
The yellow DME tag has NOTHING to do with the airline. It's not an airline tag. It's ignored by the airline (as it should be!). The tag is only paid attention to AFTER you land at orlando and the luggage is being unloaded from the airplane. It's after that point, AFTER you land in Orlando, that the DME tag comes into use. It lets Disney and airport workers know to pull that bag from the luggage stream and not let it go to baggage claim, but instead to send it to Disney's luggage sorting facility on the grounds of the airport. From there, it's loaded onto Disney delivery trucks and taken to the resorts. The barcode on the DME tag tells DISNEY how to route your luggage.

When you go to your home airport and check your bags with your airline, they will put on the usual airline bag tag they always do, the one with the 3-letter airport code on it. Remember, the DME tag is ignored by the airline, it has NO meaning to them. It's just as if you tied a bunch of yellow yarn to the handle to make it stick out for you later ... kinda like the DME tag, the airline would pay no attention to that bunch of yarn you tied on.
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Now, when I get to MCO around 3:00, I'll just go find the DME desk and give them our little packet with the barcodes? I'm assuming they will then show us to our bus and off we go....I thought the arrival time of 4 - 4:30 would be good since check in isn't even til 3 - is this a mistake?
Well, truth is you can check-in at any time, you don't have to wait 'til 3; if your room is ready early, they'll let you in early.
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Originally Posted by luckyprincess View Post
When we check out it will be at 11 (I think that this is check out time for AKL) and I am on Delta, which participates in the luggage program. So do I find the desk when I check out, give them our luggage, get our boarding passes and then go on our way to explore the parks for the rest of the day? I understand that I should get a packet the night before telling us when to catch our bus to the airport. I'm assuming it will be around 5 pm which would be great if I can just leave my luggage at the desk at check out because then I can not worry about them and go have fun. Do I have all of this right?
Your assigned bus time will be about 3 hours before flight departure. If you are going to use Resort Airline Check-in, you'll do it, as you say, before you leave the resort to go to a park for the early afternoon. If you're going to have carry-ons for the flight home, you can have those stored by Bell Services, and you'll go to get them back before you wait for the DME bus back to the airport.
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Old 07-30-2010, 07:36 AM   #1064
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Thank you Cleverocks!! Sometimes it really helps to have things broken down like that! This Disney stuff is pretty new to me and I think this DME program is awesome! Especially that its complimentary

I wanted to get a 6am flight (I always do this when I go anywhere) but thought it would be a waste if I can't check in til late. A lot of places I've stayed at just refuse to let you check in early, you know? Oh well - I'm not paying $100 to change it now, lol! My bf is thrilled to not have to board til 12pm so I guess he wins this one!
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Old 07-30-2010, 07:38 AM   #1065
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Mislabeled DME Tags??

When I first booked my reservation back in January, it was a room-only reservation at the Contemporary. Then, in May, I received a PIN code offer, and decided to go with the POLY w/dining. So, I now have a package.

When I changed it to a package in May, at the same time, I also let them know that my guests and I would be flying in to MCO from JFK, and gave them my flight info. Two weeks ago, they mailed my package info with my vouchers displaying all of the new information correctly, but still received no DME tags.

I called up Disney. After the CM investigated with DME on the phone, she found out that DME for some unknown reason mixed up the mailing address - even though the address on the reservation was clearly the correct one. She had it corrected and resent to me. The tags arrived yesterday. But... it has the wrong info on it. It has my name, and the additional tags have my guests names on it too. But, has my original reservation info on it... Saying Contemporary w/ the room-only reservation number on it. But above the room-only reservation number is also my current package reservation number.

Should I not even use them?? I don't want our bags to get mixed up and sent to the contemporary. Or since my new package reservation number is on it too, should I just scratch out where it says "Contemporary" & the old reservation number? The DME luggage vouchers also say Contemporary on it.

Uggggh... help??
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