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Old 09-29-2001, 06:41 PM   #1
pursuethekingdom
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Castaway Cay Camcorder Curse

WARNING

I wanted to share with ya'll something that happened to make my camcorder fail on the last day of the cruise and make it end up back up in the shop when we got back.

When we got off the boat on Castaway Cay I noticed that my lens and eyepiece had fogged up a little bit to blur the view. I wiped the cap off not thinking about it much. However, my deduction has led me to believe that the inside of the camcorder was just as fogged and had a major malfunction. From that point on I had no camcorder for the rest of my trip. THANKFULLY the digital camera portion of the camcorder still worked and I took a TON of pictures to make up for not having a camcorder anymore.

PLEASE make sure your camera, camcorder adjusts correctly from a cool air-conditioned environment (the boat) and a warm humid outside (the island). Be careful out there.
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Old 09-29-2001, 06:45 PM   #2
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How do you make it adjust correctly?
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Old 09-29-2001, 08:34 PM   #3
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You can't actually 'adjust' your camera to adapt to the different environments, but you can safeguard against it. Just keep a couple of packs of silica gel inside your camera bag (you know - those funny little white packets that say "Do not eat" on them...) Also, limit your use of the camera in damp and/or humid areas. Keep 'er dry!!

Additionally, most camcorders have a 'dew' warning, which causes the word 'dew' to be displayed in the viewfinder when moisture has accumulated in the camera. If this happens, you want to open the tape bay (the area where you insert the tape), and leave it open in a dry area, such as in your cabin... all you can do then is wait for the camera to dry out, and it'll be good to go again.

pursuethekingdom - This is a very good point to bring up. It happens more frequently than people might think, and if not treated properly, can leave you without a videocamera for days.

Thanks for the thread...


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Old 09-29-2001, 08:39 PM   #4
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Agh! Happened to us too!

The same thing happened to us when we stayed at the Atlantis this August. It killed me to not be able to videotape that beautiful resort. That info about opening the tape area is great...wish I knew about that then!
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Old 09-29-2001, 09:09 PM   #5
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Let me elaborate on this just a bit, just to make sure people understand what to do. This problem can be a heartbreaker, especially for those who love to take tons of video.

Ok, you hit the 'eject' button to pop out your tape when you change it, right? Well, just take the tape out and then leave the camera open. Try to put your camera underneath a fan if you can, to facilitate drying. Wait at least 3-4 hours before testing it. If it is still moist, give it overnight to recover.
Again, keep it under a fan if you can, or at least in a dry place. Even pay attention to it's proximity to your bathroom - shower steam can complicate matters. And, even if you don't experience this problem, as preventive maintenance it is a good idea to leave the tape bay open at night just to 'ventilate' the camera. Can't be too careful! A lifetime of memories is riding on the performance of your camera, so you should understand how to care 'fer it!!


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Old 09-29-2001, 09:45 PM   #6
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Tahnks Beano

Your advice is worth it's weight in Gold.

I am sooooo thanksful that castaway cay was on the last day of the trip to save fromt he heartache of not having video from the first 3 days of the 4 night cruise.

I am anxious to get it back after being serviced. Again I am glad I bought the extended warrenty from Best Buy. They said it would take 2-3 weeks before it will be done. I am frustrated I have to wait that long to view my video.

Thanks again
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Old 09-30-2001, 12:08 AM   #7
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Here is another tip ...

.....I tried this and it worked. On my 7 daycruise last year we had a brand new video camera and this "DEW" message limited my usage on the 1st morning when I woke up. I had tried to go onto the verandah to video the wide open sea but my camera shut itself off. I read the manual and it suggested to do the above and it worked after several hours.

BUT...... to prevent this from happening, I wrapped the camera up in a heavy (DCL beach towels) and then inserted it into my camera bag, this kept the camera from getting to cold inside the room. The before I turned the camera on, I took the towl wrapped camera outside waited just a few minutes and unwrapped it and it worked everytime.
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Old 09-30-2001, 02:16 AM   #8
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Excellent tip, HappyGilmore. If you can simply discipline yourself to wrapping your camera up tight with a few inches of terry cloth every night, you can likely avoid this whole unpleasant scenario. But again, DON'T be indifferent about it, if your video is important to you... this problem WILL occur, if not avoided properly. An ounce of prevention is worth 26 and a half pounds of cure!!!

Maybe even 27.

You now KNOW what you must do. If you choose to accept your mission, your tapes will NOT self-destruct. Videotaping your cruise? MissionPossible!


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Old 09-30-2001, 02:38 PM   #9
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Do you think this is likely to happen in climate conditions like...say...next week's? And what excactly is causing the dew/fogging? The ship being very cool and outdoors being very warm?? Or is it something unique to Castaway? It doesn't sound like anyone experienced this on shipboard days.

Thanks!
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Old 09-30-2001, 03:24 PM   #10
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Quote:
Originally posted by Wiggle

Do you think this is likely to happen in climate conditions like...say...next week's? And what excactly is causing the dew/fogging?
The indoors of the ship is kept very cool... very well air-conditioned. The air outdoors is very warm and very humid. Any surface that is indoor-room-temperature will be a cool surface on which moisture in the outdoor air will cool upon contact and turn from vapor into fog/dew. You will become quite aware of this also if you wear glasses.
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Old 09-30-2001, 09:44 PM   #11
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I wonder if that's what happened to my camcorder. It worked on the first couple of days of the cruise, while we were on board, but as soon as we docked in St. Maarten, I tried to videotape out on deck and it wouldn't turn on. I never was able to get it to power on after that. Even after we were home for a few weeks, it wouldn't turn on. I took the camera into the shop and haven't heard back from them yet. I couldn't open it up to take the videotape out because the camera needs to be powered on in order to eject. I couldn't get ANY power (and I tried new battery packs as well as a new lithium battery).
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Old 09-30-2001, 10:14 PM   #12
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So glad to read this post - wish I knew before we left. We just returned from the 9/22 and it happened to me a number of times on and off the ship. I was upset because it is a fairly new camera and I thought it was defective. I missed alot of memorable moments. Fortunately after a number of hours I was able to utilize the camera again. But it kept happening on and off and I had no idea why. Thank you!
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Old 10-01-2001, 08:32 AM   #13
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Same thing happended to us and we...

opened the camera and removed the tape. I let it dry out a few minutes and it was fine after that. We had a veranda and got so I would set it outside on a chair a few minutes opened with the film out prior to any filming we would do. This also seemed to help..smjj
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Old 11-24-2001, 09:20 AM   #14
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Does anyone know if you can have a similar problem with a digital still camera?
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Old 11-24-2001, 12:39 PM   #15
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My son used his digital camera and had no problems.
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