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Old 02-02-2013, 09:44 PM   #1
Shannmac314
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photopass + How do I claim my photos

I preordered the photopass + and I just got back from Disney today. I can see all of my photos on the photopass website, but I can't figure out how I download them to my computer. Or is this possible? I have read that I only have a certain number of days to "claim" them. Do I get a CD mailed to me? or do I need to download them all?

Thanks!
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Old 02-02-2013, 10:14 PM   #2
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When we got PP+ in Sept, I believe I had to put the CD in my cart and then enter the discount code that they mailed to me prior to my trip. Then it zeroed out. I chose to have the CDs sent to me that time but I've also done the download. It takes a day or so before the pictures are available.
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Old 02-02-2013, 11:08 PM   #3
bumbershoot
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I believe there is a code in the case containing the disc of stock pictures they originally sent you. Use that to order the images. You should be able to do the download OR get the CD. Just know that the downloads are not as immediate as you would want...they are emailed in batches and it can take a couple/few days to have them all sent to you. Be sure to edit the photos as you wish!
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Old 02-03-2013, 05:02 AM   #4
cruisingkat
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To claim your photos, you have 30 days from when the first picture is taken to enter the photopass number into your account which it sounds like you already did. You have 30 days from that date (when you entered the photopass number into your account) to make edits - crop, add borders, change sizes, etc. To actually get the CD, you then click on order the CD once you have finished with your edits. At that time it will ask you if want a CD or will download to your computer. If you want a CD, it will come in a case similar to the one that the gallery stock photo CD you got with your photopass plus voucher and code. I have never gotten the pictures as a download as I would have to make a CD anyway (for backup). It takes about a week after ordering the CD for delivery.
Since you already preordered, you need to enter your code that was on the paper inside the gallery CD that was sent to you with your voucher. Preordering just gives you a credit that will zero out the cost of the CD when you actually order the CD. If I remember correctly, there is no shipping charge for the photopass plus CD. For the regular photopass, you do pay a shipping charge of about $5 for the CD.
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