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Old 07-23-2014, 07:28 PM   #1
Belle0101
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Where do I find the Payment Information for my stay?

What I'm looking for is total price of my stay and the payment(s) made to date. I called this evening to modify my reservation and want to print out the new information.

I'm sure it must be online somewhere but I can't figure out where. I looked on MDE and only the dates show up there.
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Old 07-23-2014, 08:37 PM   #2
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Whenever I make payment, I laws get an email updating my balance. Check you email.
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Old 07-23-2014, 09:42 PM   #3
Belle0101
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Quote:
Originally Posted by Leslieloody View Post
Whenever I make payment, I laws get an email updating my balance. Check you email.
When I made the original reservation I received an email. I checked the email I registered with, both the inbox and spam folders, and nothing after the modification. I'll call tomorrow and ask them to send me the updated information. I'm guessing the person I spoke with forgot to send it.

Thank-you.
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Old 07-23-2014, 09:54 PM   #4
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i made a change to my reservation today and she said she was emailing me the new info, but I didn't get an email yet.
I'm going to call tomorrow because we have another reservation I made with RunDisney and I want to know the breakdown of my costs. The email I received only showed the dates and the final bill, but I want to know what the room cost, the tickets, etc.
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Old 07-23-2014, 09:54 PM   #5
fluffykalie
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Hello can you post what you find out the cast member that I talk to told me it was on my disney experience. I went on to find it and couldn't.
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Old 07-23-2014, 11:14 PM   #6
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Quote:
Originally Posted by fluffykalie View Post
Hello can you post what you find out the cast member that I talk to told me it was on my disney experience. I went on to find it and couldn't.
I don't think that it is there. I've looked and looked.
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Old 07-23-2014, 11:53 PM   #7
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Quote:
Originally Posted by Babsy View Post
I don't think that it is there. I've looked and looked.
It's supposed to be there if you click on "My reservations and tickets," and then click on "View Details" under your resort information.

I have no balance or pay online options in MDE, so it well and truly may not be there for you. I booked my package online as soon as FD was offered to Disney Visa holders, and I had to manually link the reservation to MDE, so I think that may be why I do not have online payment options or any balance information in MDE. I'm going to have to call in to pay.
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Old 07-24-2014, 12:19 PM   #8
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As someone else mentioned it's usually listed under My Reservations however right now it seems to be having an issue. Here is what is coming up under my current ressie which has a remaining balance.

Remaining Balance: We're sorry. Detail payment information is not available at this time. Please try again later
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