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Old 05-09-2014, 06:06 PM   #16
kiford
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I thought that it was only DCL who was so antiquated as to require the form to be faxed but I ordered wine for my father who was cruising Princess and it was the same thing. You can only call, mail (snail-type) or fax and apparently it's not just Disney.

Having said that, I've faxed DCL to order wine in our cabin 7 times (including twice for Med cruises) and to Princess 4 times for my father and it's been there every time without a problem. Once Princess called me after I faxed the form in because my father was booked under his first name (he uses his middle name) and they wanted to confirm that they had the right person as I didn't have his cabin number.

It may be vintage technology, but it seems to work just fine.
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Old 05-10-2014, 05:27 AM   #17
offtoseemickey
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Hi there

There's a uk 0800 free phone number on the DCL site that I call for everything. I'm 100% sure it gets you through to the same call centre as the US number.

ETA: here's the number - 08004561230

Hope this helps!!!
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Old 05-10-2014, 08:45 AM   #18
Disney mam
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Quote:
Originally Posted by offtoseemickey View Post
Hi there

There's a uk 0800 free phone number on the DCL site that I call for everything. I'm 100% sure it gets you through to the same call centre as the US number.

ETA: here's the number - 08004561230

Hope this helps!!!
Hi, I just wanted to say thank you.

I just called this number and was able to order the in room gifts I required.

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Old 05-10-2014, 03:46 PM   #19
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Quote:
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What kind of Bubbly do you get I assume Asti, but you know what they say about assumptions
Yes, it was Asti.
Quote:
Originally Posted by offtoseemickey View Post
Hi there

There's a uk 0800 free phone number on the DCL site that I call for everything. I'm 100% sure it gets you through to the same call centre as the US number.

ETA: here's the number - 08004561230

Hope this helps!!!
Thank you!
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Old 05-11-2014, 06:21 AM   #20
offtoseemickey
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Quote:
Originally Posted by Disney mam View Post
Hi, I just wanted to say thank you.

I just called this number and was able to order the in room gifts I required.

Quote:
Originally Posted by Ware Bears View Post
Yes, it was Asti.


Thank you!
You're most welcome! :D
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