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Old 05-08-2014, 08:57 AM   #1
topsy
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Sending forms to DCL

Hi,

I am in the UK and need to send our cake order form and gifts & amenities order forms to DCL.

The form says to fax to them or post to them. I would much rather email them across as fax doenst really exist here anymore and who know how long the mail will take!

Does anyone know who I can email thee forms to? Last time our TA did it but we don't have a TA this time round.

Thanks for your help!
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Old 05-08-2014, 12:59 PM   #2
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I discovered this form today, too and am surprised about the old fashioned procedure.
I think there's still a fax in my husband's office but not sure how happy they would be with overseas faxing .
Hopefully someone knows an email address...
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Old 05-08-2014, 01:13 PM   #3
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Quote:
Originally Posted by mimmi View Post
I discovered this form today, too and am surprised about the old fashioned procedure.
I think there's still a fax in my husband's office but not sure how happy they would be with overseas faxing .
Hopefully someone knows an email address...
At least in here in US you can also call DCL directly and order items. You might be able to do this also.
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Old 05-08-2014, 01:21 PM   #4
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Originally Posted by Tomlyger View Post
At least in here in US you can also call DCL directly and order items. You might be able to do this also.
Yes, there is a number, but I'd like to avoid the overseas call.
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Old 05-08-2014, 01:21 PM   #5
Minniemiss
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You can also send it snail mail. The address is on the bottom of the form.

Or Mail to:
DISNEY CRUISE VACATIONS
PO BOX 10155
1-800-601-8455
ORLANDO, FL 32830-9982
FAX: 407-566-3760
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Old 05-08-2014, 01:23 PM   #6
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Quote:
Originally Posted by mimmi View Post
Yes, there is a number, but I'd like to avoid the overseas call.
Understandable... I don't know why you just can't do it on the site.....
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Old 05-08-2014, 01:29 PM   #7
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I had to send proof that I was a Florida Resident and sent it to this unbelievably long email address.

DCL.resort.and.travel.operations.spe...t@disney .com
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Old 05-08-2014, 01:37 PM   #8
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Understandable... I don't know why you just can't do it on the site.....
I'm just surprised that a company that earns its money with modern technology doesn't have an online option for things like that .

I think I'll go for the retro experience of mailing a letter, haven't done that for quite some time.
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Old 05-08-2014, 04:10 PM   #9
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Quote:
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I'm just surprised that a company that earns its money with modern technology doesn't have an online option for things like that .

I think I'll go for the retro experience of mailing a letter, haven't done that for quite some time.
I agree mimmi, they should just let you buy these things on the website and either pay for them upfront or charge to the on board account.

I too think I may do it the old fashioned way and go with snail mail!
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Old 05-08-2014, 04:16 PM   #10
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When I ordered our "Bon Voyage" package, I just called them and they sorted it out for me very quickly.
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Old 05-09-2014, 03:06 AM   #11
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Quote:
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When I ordered our "Bon Voyage" package, I just called them and they sorted it out for me very quickly.
Same here, we had a cake and the romance package (bubbly and robes), one quick phone call and it was sorted. It isn't so expensive to phone the US if you go through one of the free cheap calling services first and if the exchange rate is good (as it is as the moment) then it's better having to pay up front than having it charged to your on board account or waiting for mail to arrive by when the rate might have dropped .
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Old 05-09-2014, 07:49 AM   #12
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Quote:
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Same here, we had a cake and the romance package (bubbly and robes), one quick phone call and it was sorted. It isn't so expensive to phone the US if you go through one of the free cheap calling services first and if the exchange rate is good (as it is as the moment) then it's better having to pay up front than having it charged to your on board account or waiting for mail to arrive by when the rate might have dropped .
What kind of Bubbly do you get I assume Asti, but you know what they say about assumptions
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Old 05-09-2014, 08:00 AM   #13
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What about using a site like efax.com?
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Old 05-09-2014, 08:30 AM   #14
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You really don't want to e-mail those forms, or use an internet based free fax program for them. Your credit card information is on there, and with no encryption, you're opening yourself up to identity theft and fraud. This is likely why Disney doesn't have e-mail addresses posted. You can encrypt e-mail before you send it, but many non-tech savvy people won't know how to do it.

An international call is expensive, but I guarantee you it's a lot cheaper than having your identity stolen. Don't save a few pennies by trying to send this stuff electronically.

Trust me - I deal with this stuff for a living.
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Old 05-09-2014, 08:58 AM   #15
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I've called directly twice to order the Rainforest Spa day pass without a problem. Only problem is you live overseas. Good luck!
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