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Old 03-11-2014, 11:50 AM   #9
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HLAuburn's Avatar
Join Date: Apr 2005
Location: Ponte Vedra, FL
Posts: 4,217

Originally Posted by sleepingbean View Post
Oh no. I am so sorry. Poor kiddo.

We have had good experiences there (thankfully). I am sorry you had such an awful one!

Thanks....I'm not sure what upsets me more - the fact that it happened or the awful way they have handled it from the beginning.

And now a "Guest Services" rep posts on here and asks for more information about our experience and says someone will contact me, but I've replied and tried to contact her several times, and haven't heard from ANYONE. I just can't help but think it's not a big deal to them and they really don't care....other than "appearing" to be concerned on a post.

We just bought annual passes Universal, and needless to say, we won't be going back to Margaritaville.
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