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Old 03-06-2014, 11:37 PM   #1
Earning My Ears
Join Date: Feb 2014
Posts: 17

Are CMs forbidden from helping?

At Magic Kingdom Tuesday, I witnessed two pretty disheartening disability moments...

One, the minor one, was at Its A Small World. There was an elderly woman that needed to get into a wheelchair and her family simply could not get her on her feet to transfer to WC. It was about 5 minutes in when some of her family that hadn't been on the ride came down the exit row and helped support her to get out of the boat. The CMs (3 of them) stood by and did nothing.

The more egregious incident happened on Big Thunder Mountain Railroad. There was a severely disabled woman who had ridden the ride. There was one gentleman with her. He tried and tried to get her off the ride, but simply couldn't life her. Her shift kept coming up each time he tried to lift her and there was a good two minutes where several hundred people could see her in open view with just a bra. Finally 2 guys got off the ride and went over and helped this poor gentleman...I was about to do the same but it would have involved jumping the tracks. I felt SO bad for this woman...mortified. Again...the CMs stood by, watching.

While I was not pleased that on both occasions they did nothing, I have to assume that they are not allowed to help in these situations? I guess im just looking for confirmation that those are the "rules" as opposed to uncaring insensitive people....
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