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Old 12-10-2013, 08:28 AM   #1
Join Date: Mar 2013
Location: UT
Posts: 159

I became fed up and walked out of Ohana. Was I being unreasonable?

So last night I had a 8:20 reservation for 2 at Ohana. I try checking in 10 minutes early but there were at least two people who walked up--while people were in line waiting to check in--asking for availability. The line was maybe 7groups deep by the time it started moving again. I can't really fault the cast member for this one, she was just being nice and answering questions. According to our table print-out, we checked in at 8:23. We proceeded to wait until about 8:55 to be seated. I step away to use the restroom and tell my brother to ask for a coke if the waiter/waitress comes. I come back and sit down and my brother tells me no one has come by yet. About 10 minutes later a family of 3 is seated next to us to have their drink orders taken a couple of minutes later. So I express interest in leaving and my brother agrees. I tell a cast member I'm on my way out and she gets the manager. She offered me another table and says its probably another 20 minutes out because of the fireworks so I refuse. She gave me her card and told me to contact her if I have any interest in coming back during my trip. Tonight I'll be at Seaword so I'm not sure if I want to make the effort in finding transport from Pop where we're staying and Wednesday we have reservations at BoG. Thursday we leave early morning.

So did I overract? I don't like make cast members feeling bad no matter the issue but last night overall was just an unsatisfactory day.
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