Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Theme Parks Attractions and Strategies
Find Hotel Specials & DIScounts
facebooktwitterpinterestgoogle plusyoutubeDIS Updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read

Thread Tools Rate Thread Display Modes
Old 10-21-2013, 02:04 PM   #1
Join Date: Feb 2009
Location: Wisconsin
Posts: 337

Question Help with photopass cd downloading

I received my photo pass Cd in the mail. I placed it in my hard drive and all that comes up is the Disney waiver. Then I go to computer, the e drive and click open option. I then get all the photo numbers listed separately. I can't seem to get the file to show the pictures. I tried to use my Picasso program and locate the file and it only recognizes the Disney waiver. I also tried to copy and past the to a file in my desktop and now I have over 2000 icons

I'm not the greatest with computers but I really feel dumb now!

Help, what do I need to do to get these pictures open.
pixxi is offline   Reply With Quote
Old 10-21-2013, 02:33 PM   #2
I am subscribing to this thread just so I can see your shirt
I like those water proof containers that hang around my neck on a lanyard
2Tiggies's Avatar
Join Date: Sep 2009
Location: On our way Home
Posts: 19,633

It sounds like all the pictures are on there. If you go onto the 'view' tab, you should be able to display large or medium icons. If you do that it should show you a thumbnail of each image.

What is the default program your system is trying to open the files with? You can check this by right clicking and selecting 'open with' and see what it shows up as the default. Windows viewer should display them just fine. Does the first file not open if you double click on it? Once you get that open you should be able to click on slide show or play to view the rest either manually or automatically, in sequence
2Tiggies is offline   Reply With Quote
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 10-21-2013, 02:37 PM   #3
DIS Veteran
Join Date: Jun 2008
Posts: 6,556

If you can't get it figured out, call photopass. You might have a bad disc. We have had that happen before. We always get multiple CDs because we always have a ton of photos. Last year, we got a bad one for one of our discs- it was like you described- you could see the numbers, but not the photos. I called them and they were easily able to retrieve our photos (even though it was after they had expired). They sent us a whole new set of discs instead of just replacing the one bad one.
ktlm is offline   Reply With Quote
Old 10-21-2013, 03:14 PM   #4
Join Date: Feb 2009
Location: Wisconsin
Posts: 337


I was able to "view" the picture I clicked on. It only allowed me to select each individual "file" and then I am able to view it using a list of programs I have available. The is all through right clicking the mouse while being in my computer and E drive.

I shouldn't have to individually select all 2503 to view and not be able to download. What am I missing. Usually if I place a cd in the hard drive, the screen pops up asking me what program I want to use I usually use picasso. If I do that with this Cd it only shows the Disney waiver as the only file.

I don't know anything about zip/unzipping a file. Could that be something?
pixxi is offline   Reply With Quote
Old 10-22-2013, 07:29 AM   #5
DIS Veteran
sephorachick's Avatar
Join Date: May 2011
Location: Charles Town,WV
Posts: 3,110

here are directions:

Kate WDWCP Spring 99-Spring 00

Me: Husband: Pacey Minnie Vicky Ginger

Check out my Disney blog!
Today's entry is on Disney's O'hana honey lime dressing recipe w/ pics!!

Facebook page for my Disney blog! Please "LIKE"
sephorachick is offline   Reply With Quote
Old 11-06-2013, 07:48 PM   #6
Join Date: Feb 2009
Location: Wisconsin
Posts: 337

anyone else have a suggestion?
pixxi is offline   Reply With Quote
Old 11-06-2013, 08:22 PM   #7
Join Date: Feb 2009
Location: Wisconsin
Posts: 337

I even tried to put the copy the photopass cd to dropbox and all I have is empty files. So frustrated!!!!!!!!!!!!!
pixxi is offline   Reply With Quote
Old 11-06-2013, 10:37 PM   #8
DIS Veteran
bumbershoot's Avatar
Join Date: Mar 2007
Location: Tacoma WA
Posts: 47,692

Originally Posted by pixxi View Post
anyone else have a suggestion?
I think you should contact photopass immediately so you have a chance that they still have your photos to put on a new disc for you.
-molly + robert + eamon (10!!)

DLR '05-'09 found within this link
DLR 7,9,12 2012 Universal Feb '12 DLR Dec '11 and Feb '12

Made weight goal 1yr8m8days after starting...currently working to maintain 85 lb loss thanks to Weight Watchers!
bumbershoot is offline   Reply With Quote

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates

All times are GMT -5. The time now is 11:45 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.