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Old 10-18-2013, 09:01 AM   #1
luvsvacations
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My Disney Experience - Special Requests

I have 2 reservations - if I go into MDE I can see them but I do not see my requests I have made - regarding connecting rooms and location. Should I be able to see those - my reservations have been very messed up so I am wondering if they got lost in all the corrections. Thanks
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Old 10-18-2013, 09:04 AM   #2
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I don't think requests show up when looking at your reservation online. The best way to check on them is to call, give the CM your reservation number and ask them to read back any special requests. If they are not there, add them. Then call back and check again. Whenever I have done that, even if I didn't actually get my requests granted, they were always listed on my reservation when I asked at check in.
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Old 10-18-2013, 09:10 AM   #3
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Other than dates, resort, room type and remaining balance, there is little other information on MDE. I just added a S/P/D discount to our reservation and nothing changed on MDE except the balance went down a bit. The invoice emails (with a link to a detailed invoice) I receive after making a payment have the full information but I'm not sure if requests would be on that, anyway. Best to call and ask if you're concerned.
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Old 10-18-2013, 09:13 AM   #4
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The only way to confirm your requests is to call CRO and check. It would be nice if they listed them on MDE though.
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Old 10-18-2013, 09:49 AM   #5
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Well thank you for the input - I will make another call.......
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