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Old 10-08-2013, 06:23 PM   #1
denisegold's Avatar
Join Date: Sep 2008
Location: Massachusetts
Posts: 241

someone else's name on my disney dining pin

I'm pretty frustrated about this- wondering if anyone else has ever had this problem. (and if there was a resolution).

I booked a trip, staying at Fort Wilderness Cabins for Jan 12, 2014. (used AAA). Just hotel and park tickets package.
I got a free dining pin email yesterday. I called AAA today to add it- they tried. They called Disney because it wouldn't add.

Apparently, even though this pin was sent to me, at my email address, it's somehow assigned to a friend of mine. Disney will not let me use it because it's not assigned to my name, and this friend is not traveling with me this trip.

I don't know WHY the pin is assigned to my friend. We stayed at The Pop Century together in Oct 2009, same room, my reservation and she was my guest. I paid for the vacation package with my CC.

I sent an email to guest relations asking them to please look into this, and I am waiting for a reply. (When I called Disney myself, that's what they told me to do, as they said they couldn't change it anyway, because I bought it through AAA).

So has anyone ever had anything like this happen? What was the outcome?
"One day at EPCOT to see Better Than Ezra" (Oct. 7)
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