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Old 09-17-2013, 05:07 PM   #1
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n8nally's Avatar
Join Date: Feb 2013
Location: Orlando, FL
Posts: 702

Need Opinions re TA

So, here is my little dilema, and I've love to hear how others would handle this.

I booked my first cruise through a TA who is my friend. I did it mostly just to throw her a bone, since I am very happy and capable of booking my own vacations. She was really sweet and listened to me go on and on about how excited I was about this cruise.

But in reality, she did very little. I gave her my info and CC# and she booked it. I PIF the day of booking, so no need for her to process additional payments or anything. She sent me an email reminder when my window was opening up for online check in. Otherwise, that was all.

I did run into a snag when I called DCL to ask a question and they wouldn't answer me, directing me to my TA. It was irritating, because I wanted control over my reservation. I got over it though, and figured it was the price I had to pay to do my friend a favor.

As a gift she gave me a $25 on board credit. I really appreciated it, but it was HALF of what I've seen reported as an OBC from other TAs.

During the six months from when I booked to when I took the cruise, my very best friend in the world became a TA. So when I rebooked my placeholder cruise onboard I had the CM list my best friend as the TA. I explained to my current TA that I had to switch her since my BFF was just starting out and I felt a loyalty to throw some business her way. She totally understood and was very gracious (they work for the same agency).

My issue now is that I am looking at what other agencies and TAs offer their clients and I am SO gonna miss out on a nice OBC that I could totally use! DU offers $150 for my price cruise! Added to my DCL OBC for rebooking and I could have $350 to spend with my kids next year! I could REALLY use that!

Plus, my BFF is just learning the ropes and I have been helping her figure out all the ins and outs that I'm learning by reading here. So I'm still giving up control of my booking and won't be able to call DCL for a lot of things, and I am positive she will not be giving me a $150 OBC.

I just don't know what to do. The practical, single Mom in me says forget my BFF, explain to her about the OBC and have her agree to switch it. The other part of me says that would hurt her feelings and is $150 worth it? But will I be resentful of the money I missed out on (and the gift basket I hear too!) for the entire year ahead? How can I let go of the upset I am sure to feel when I have to pay my shipboard account at the end of my cruise and it's $150 more than if I'd booked with a different TA?

I know that at this point I need to make the call ASAP since I believe most transfers have to occur within 30 days. I rebooked on Sept 4th. And I also know that the TA needs to agree to it.

What would you do? At this point I'm sorry I even looked at what other TAs and agencies do for their clients

I've eaten at 148 out of 247 restaurants at Walt Disney World (60%)
I've eaten at 56 out of 87 quick service/counter service restaurants at Walt Disney World (64%)
I've eaten at 39 out of 73 table-service restaurants at Walt Disney World (53%)
I've eaten at 6 out of 18 signature restaurants at Walt Disney World (33%)
I've eaten at 2 out of 3 dinner show restaurants at Walt Disney World (67%)

Last edited by n8nally; 11-11-2013 at 04:43 PM.
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