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Old 08-22-2013, 07:28 PM   #1111
buckeev
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I did call today, and was told the SWA website has been on the fritz today...but that they were expecting it to be fixed today or tonight.
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Old 08-23-2013, 07:10 AM   #1112
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I did call today, and was told the SWA website has been on the fritz today...but that they were expecting it to be fixed today or tonight.
Thanks for the info!
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Old 08-23-2013, 10:09 AM   #1113
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Originally Posted by brettb View Post
If the "price" changes on the later flight, you do a "Change Flight." You will select the which direction (if it's a round trip itinerary) and then select a new flight.

If you check your points activity, you will see the full points for the original flight credited back and the full points for the new flight debited. If the new flight was "cheaper," you'll have more points in your account and vice versa.

And there are NO restrictions on when you can use "refunded" points, unlike cash.

Points are freaking awesome.
Thank you so very much for your help!!!!

One more question and it concerns transferring point to another family member? Am I understanding that they charge $10/1000 points for the transfer???
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Old 08-23-2013, 10:30 AM   #1114
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Originally Posted by ocalla View Post
Thank you so very much for your help!!!!

One more question and it concerns transferring point to another family member? Am I understanding that they charge $10/1000 points for the transfer???
Yes, so it costs you $10 to transfer $16.67 worth of points (when redeemed for a Wanna Get Away Fare.)

Why not book the ticket for the family member with your own points?

Or do you have an issue with what I call "orphaned" points. ie. My wife has 2000 points in her account. They are worth nothing because it's not enough to book a flight. I can pay $20 to move them to my account, where they're worth $33.33, a net value of $13.33, which is better than nothing.
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Old 08-23-2013, 10:54 AM   #1115
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That's my problem. I don't have quite enough in my account to book 1 ticket, and DH is just shy being able to book all 3 tickets!!! I'm still 6 months out, so I may just wait and see if a) points go down b) he gets more points in the next couple of months.
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Old 08-23-2013, 01:16 PM   #1116
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Just had to come back and post!!! I purchased with points my first leg of trip last night, but it wasn't my preferred time. Been checking all day, and just now my preferred time showed a price cheaper than the flight I had already booked . Changed it over, points back in account already!

Thanks again for helping me with this!!!!
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Old 08-25-2013, 09:10 PM   #1117
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Question- we booked our flights a few months ago for our October trip, yesterday we got emails from SW canceling our res, then rebooking them right away, same flight and everything, but now on our reservation page, it had Dh and 1 of our DDs stuff different- same flight numbers leaving at the same time, non stop- should be Airtran operated, their says SW operated, and it gets in 4 hours later? I emailed SW- anybody have any suggestions, or could this be just another glitch?
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Old 09-03-2013, 10:03 AM   #1118
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DTW to DEN

Does anyone one know if Southwest canceled the flight 2119 From Detroit to Denver? It is there in March but Gone in the April rates. Trying to make a connection to SNA. Thanks in advance
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Old 09-23-2013, 10:48 AM   #1119
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Not happy with Southwest this morning.

They are changing the amount of points required to purchase "reward" flights. For purchasing 'Gotta Get Away' fares with points - they are incresing the points you need to 70 points per dollar from the current 60 points per dollar. So a $150 flight that currently means 9,000 ponts needed, will become 10,500 points needed - a 17% increase.
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Old 09-23-2013, 11:04 AM   #1120
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Originally Posted by mcd2745 View Post
They are changing the amount of points required to purchase "reward" flights. For purchasing 'Gotta Get Away' fares with points - they are incresing the points you need to 70 points per dollar from the current 60 points per dollar. So a $150 flight that currently means 9,000 ponts needed, will become 10,500 points needed - a 17% increase.
I was just reading that email too. Crappy! Btwn this and their decrease in amt of flights/nonstop flights, as well as increase in prices and decreased sales, I think I am about done with SWA.
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Old 09-23-2013, 07:53 PM   #1121
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Originally Posted by disneymagicgirl View Post
I was just reading that email too. Crappy! Btwn this and their decrease in amt of flights/nonstop flights, as well as increase in prices and decreased sales, I think I am about done with SWA.
I have noticed this too. The "deals" they have are not as good as before. We have ALWAYS flown out of Nashville (2.5 hours from our home) This year the number of non stop flights were decreased and the cost increased. Rather than paying for a flight with a layover we looked to book in Louisville (3 hours away) and ST Louis (4 hours away) We ended up with St. Louis, they just had the better deal and it was a non-stop flight. Unfortunately SWA is the only airline that flies non-stop to MCO in Nashville or Louisville.
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Old 09-23-2013, 08:05 PM   #1122
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Originally Posted by wendybeth75 View Post
I have noticed this too. The "deals" they have are not as good as before. We have ALWAYS flown out of Nashville (2.5 hours from our home) This year the number of non stop flights were decreased and the cost increased. Rather than paying for a flight with a layover we looked to book in Louisville (3 hours away) and ST Louis (4 hours away) We ended up with St. Louis, they just had the better deal and it was a non-stop flight. Unfortunately SWA is the only airline that flies non-stop to MCO in Nashville or Louisville.
I live in Nash and flights have been terrible. We did good on our May 2013 wdw flights (bought during sale in feb I think) but nothing decent since...to anywhere I routinely fly (CHS, DTW, MCO, TPA). Think we are going to have to drive to Ft Myers in Dec and CHS in Oct. will save my pts for 2014 Wdw trip.
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Old 09-23-2013, 08:19 PM   #1123
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Another Nashville family and we have found the flights to be so terrible that we are considering flying out of Memphis or Atlanta . Grrrrrrrr.
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Old 09-23-2013, 08:27 PM   #1124
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Another Nashville family and we have found the flights to be so terrible that we are considering flying out of Memphis or Atlanta . Grrrrrrrr.
We flew out of ATL once and the 4 hr drive home turned into 7 b/c of traffic or accident. Worst.day.ever.
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Old 09-23-2013, 09:11 PM   #1125
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Yet another Nashville family here. Back in Feb booked good SWA fares for a Sept trip - then in April changed the flights to October. Paid twice (!) the fare we booked in Feb. Watched daily for months and the fares never went down. There were some cheaper flights but the direct flights at decent /desirable times have been very expensive. Not sure it's been limited to SWA though. Seems like most fares out of Nashville are high these days.
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