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Old 08-24-2013, 11:07 AM   #511
dawgsgirl
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Any suggestions on how to fix the "guest already registered" message?
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Old 08-24-2013, 11:33 AM   #512
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Has anybody elses order disappeared on the Be Our Guest site? I made my ressie about 3 nights ago without any problems, 2 nights ago I printed out everything showing our window time, how many guest and menu. Last night went on to change something and the menu is gone and has on there to place order and underneath gives an option to cancel order or modify order by still my menu isn't showing up.
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Old 08-24-2013, 11:48 AM   #513
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Quote:
Originally Posted by danetter View Post
Has anybody elses order disappeared on the Be Our Guest site? I made my ressie about 3 nights ago without any problems, 2 nights ago I printed out everything showing our window time, how many guest and menu. Last night went on to change something and the menu is gone and has on there to place order and underneath gives an option to cancel order or modify order by still my menu isn't showing up.
Yes. Same thing happened to me a day or so ago. My time was still correct, but my whole order disappeared. I clicked modify and just re-entered my order. I just checked this morning, and everything was still showing up.

Man this whole system is glitchy!!
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Old 08-24-2013, 11:57 AM   #514
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Originally Posted by Mommy2Corinne View Post
Yes. Same thing happened to me a day or so ago. My time was still correct, but my whole order disappeared. I clicked modify and just re-entered my order. I just checked this morning, and everything was still showing up.

Man this whole system is glitchy!!

Thing is I was able to print out the menu. I was going to re-enter my order but at the end it had dining plan - (next to dp had a what looked like a slider button that was turn off) We are on the dp and will be using this for 1 of our qs meals.
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Old 08-24-2013, 12:04 PM   #515
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Ok, I just modified and was able to turn on the dp and reprinted the menu.
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Old 08-24-2013, 12:07 PM   #516
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Originally Posted by danetter View Post
Has anybody elses order disappeared on the Be Our Guest site? I made my ressie about 3 nights ago without any problems, 2 nights ago I printed out everything showing our window time, how many guest and menu. Last night went on to change something and the menu is gone and has on there to place order and underneath gives an option to cancel order or modify order by still my menu isn't showing up.
Yes, this happened to me too.
I had to go back in and select all of my items again.
I guess I will just keep checking to make sure they don't disappear again.
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Old 08-24-2013, 12:07 PM   #517
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Quote:
Originally Posted by danetter
Has anybody elses order disappeared on the Be Our Guest site? I made my ressie about 3 nights ago without any problems, 2 nights ago I printed out everything showing our window time, how many guest and menu. Last night went on to change something and the menu is gone and has on there to place order and underneath gives an option to cancel order or modify order by still my menu isn't showing up.
Mine too, but I think it's because they've made menu changes. I could be mistaken, but I believe a roast beef sandwich replaced a steak sandwich and wasn't there a recent price increase on soda (to $2.99) property-wide? So I'm guessing they reset all of our choices.
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Old 08-24-2013, 09:58 PM   #518
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Originally Posted by Mommy2Corinne View Post
Yes. Same thing happened to me a day or so ago. My time was still correct, but my whole order disappeared. I clicked modify and just re-entered my order. I just checked this morning, and everything was still showing up.

Man this whole system is glitchy!!
Thanks for posting this. I noticed my order disappeared and I didn't want to re-order because I figured I would end up with double orders. I will try it again.
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Old 08-24-2013, 10:07 PM   #519
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Has anybody elses order disappeared on the Be Our Guest site? I made my ressie about 3 nights ago without any problems, 2 nights ago I printed out everything showing our window time, how many guest and menu. Last night went on to change something and the menu is gone and has on there to place order and underneath gives an option to cancel order or modify order by still my menu isn't showing up.
Yes, I made reservations and preordered food yesterday for reservations today. When I picked up my rose at Mickey's Philharmagic I asked the CM if he could see my order. He said he couldn't see the order but he could see the total price of the order. Anyways, we ended up cancelling our reservation anyways because we were just too hot to eat, so I'm not sure if my order was really there or not.
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Old 08-24-2013, 10:31 PM   #520
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I have my pre-order for 9/3. We need to pick up a rose somewhere?

We happened to be ushered in to BOG last Oct during a soft opening and loved the place. Not many people there at that time and it was a breeze to order and be seated.
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Old 08-25-2013, 08:21 AM   #521
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Originally Posted by dawgsgirl View Post
Any suggestions on how to fix the "guest already registered" message?
Would like to know this too.....

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Old 08-25-2013, 10:09 AM   #522
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What number do you put into the Reservation ID? My resort confirmation includes letters and the Reservation ID for BOG is apparently numbers only...
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Old 08-25-2013, 10:47 AM   #523
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Today's my lucky day, I was able to make BOG reservations! I am so excited.
I am going to out and buy a lotto ticket, hopefully my luck will continue.




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Old 08-25-2013, 11:03 AM   #524
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Today's my lucky day, I was able to make BOG reservations! I am so excited.
I am going to out and buy a lotto ticket, hopefully my luck will continue.




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That's great! What day were you able to book?
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Old 08-25-2013, 03:00 PM   #525
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Would like to know this too.....

Read my post a few messages up. This happened to me for like a month.... Then I finally figured it out.
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