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Old 08-14-2013, 01:15 PM   #1
mouseclick1
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Join Date: Jul 2000
Posts: 3,035

Can't add ADR to MDE after linking park pass. Ugh.

I was having no problem with ADR's showing up on MDE prior to adding my pass to my account. Just when I thought I was getting the hang of it, I added my annual pass, and now I cannot get any new ADR's to show up. I don't know for sure that it is related to the AP, but I can't think of any other reason for this trouble.

When my ADR's stopped showing up automatically, I tried to link them and got the message that I need to include my last name (which I did do!) in order to search for an ADR.

When I try to link my ADR's on my phone app, I get the message that the system does not have a reservation linked to my last name. I do however, have my confirmation email with my last name and reservation number. I am also able to cancel an ADR by phone; the system recognizes my name and ADR number that way.

Is anyone else having this particular problem? Any tips? I'm ready to give up on MDE!
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Old 08-14-2013, 01:32 PM   #2
Odelay
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Quote:
Originally Posted by mouseclick1 View Post
I was having no problem with ADR's showing up on MDE prior to adding my pass to my account. Just when I thought I was getting the hang of it, I added my annual pass, and now I cannot get any new ADR's to show up. I don't know for sure that it is related to the AP, but I can't think of any other reason for this trouble.

When my ADR's stopped showing up automatically, I tried to link them and got the message that I need to include my last name (which I did do!) in order to search for an ADR.

When I try to link my ADR's on my phone app, I get the message that the system does not have a reservation linked to my last name. I do however, have my confirmation email with my last name and reservation number. I am also able to cancel an ADR by phone; the system recognizes my name and ADR number that way.

Is anyone else having this particular problem? Any tips? I'm ready to give up on MDE!
I am having a similar issue. None of my ADR's are showing. No matter how many times I link them, they disappear the next time I log in.
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