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Old 07-06-2013, 08:41 PM   #16
king kamehameha
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I also read that the volcano pool is scheduled to be closed for a week or so in September. We also have been there during this kind of rehab and YES you can go to the Grand Floridian pool, but we used to be able to walk between the two resorts (about 5 min.) I don't know if that's possible now due to the Grand DVC construction. I would trust your travel agent info. On the refurb.
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Old 07-06-2013, 10:24 PM   #17
wtrowbridge
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Quote:
Originally Posted by king kamehameha View Post
I also read that the volcano pool is scheduled to be closed for a week or so in September. We also have been there during this kind of rehab and YES you can go to the Grand Floridian pool, but we used to be able to walk between the two resorts (about 5 min.) I don't know if that's possible now due to the Grand DVC construction. I would trust your travel agent info. On the refurb.
Yes, but my TA doesn't know the answer either. She is now just as confused as I am, because her site and lists tell her one thing but when she calls they tell her another.
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Old 07-07-2013, 11:10 PM   #18
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Yes, but my TA doesn't know the answer either. She is now just as confused as I am, because her site and lists tell her one thing but when she calls they tell her another.
The Disney Travel Agent website is sometimes lagging with new information. From everything I have researched on this for my clients, it appears the Poly Volcano pool was originally scheduled to be refurbished in September, but they have since decided to push the date back to January. Unfortunately, we won't know for sure until either they get this information out to all outlets (TA site, CMs, etc.) or September gets here.
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Old 07-15-2013, 06:59 PM   #19
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Hi everyone,

We're going for our annual trip to the Poly 9/13-21 and when I heard about this today I felt sick. I called the main WDW # and they had no record of it, so I called the Poly directly at 407-824-2000. I spoke with two people and ultimately Marcelo, a manager. He couldn't confirm or deny it, and said he would call me within the week once he found out. A couple hours later, me called me back and said that he talked to his leader, who talked to the project manager on this case and said it has been pushed back. He ASSURED me it will not happen.

Thoughts? I'm so nervous. We do not want to stay anywhere else. This is our wedding anniversary and my sons 5th bday trip and we have planned all of our ADRs 180 days out, air, tickets, cabana rental...I messaged Tikiman and he said he heard January as well.
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Old 07-16-2013, 08:19 AM   #20
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I called the Poly and the WDW# as well. they don't have the main pool as closing in Sept at all. I am concerned about this as well, but I feel good hearing it from the Poly rather then a TA website
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